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Quality Inn and Suites

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172 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn and Suites
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Showing 171: English reviews
California, United States
Reviewed 12 February 2016

Clean comfortable room - with nice hot powerful shower. It was quiet. There was a shuttle to and from the airport. Adequate parking. Wi-Fi worked well. Breakfast was offered but I left right before it was open. I would stay here again.

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Helpful?
Thank Reginald S
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We look forward to seeing you again in the future. Thank you, Tina

Peebles, Ohio
Reviewed 29 January 2016 via mobile

Stayed here twice in a week. Close to airport, had shuttle to airport and breakfast. Check in was quick, room was clean and bed comfortable. I was able to leave my car and took shuttle to the airport. Called when I landed they picked us up and stayed a second night.

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Helpful?
Thank Jeanie12345
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Thank u for your recent stay with us. We hope that you will come stay with us again. Thank you, Tina-Guest Relations

Cincinnati
Reviewed 25 January 2016

We had an early flight and were concerned about rush hour traffic. The solution was to book a room here and get free parking. (We needed to pay$5 for one extra night of parking). Our room was certainly adequate for one night. It was clean and comfortable. We did not eat breakfast here, since we would have time after checking...

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Helpful?
Thank QueenMimi
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear QueenMimi, Thank you for your recent stay with us. We hope you will consider using us again in the future. Thank you, Tina-Guest Relations

New Orleans, Louisiana
Reviewed 22 January 2016

This review is not about the hotel itself, which is what you would expect. I stayed at this hotel several months ago. A while later, I noticed a second charge from the hotel on my credit card, for the same amount as the charge for my one night room stay. I called the hotel to let them know of the...

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Helpful?
Thank Joey G
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Joey, I'm sorry this hasn't been settled in your favor, If you would like to give me a call, I would be more than happy to look into it. Thank you, Tina-Guest Relations

Winter Garden, Florida
Reviewed 10 January 2016 via mobile

For about 85 a night, it's what you'd expect. Nothing spectacular, but it did the good very nicely. The staff was extremely friendly and helpful (s/o to Dee and Tina). Nice rooms, as expected. The toilet was really close the the wall, but that's the only small complaint. We took Ubers to and from Cincinnati which was very easy and...

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Helpful?
Thank Zach H
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent visit with us. It's always nice to hear when a guest was satisfied with their stay. We hope you will consider us again in the future. Thank you, Tina-Guest Relations

elmira,ontario
Reviewed 11 December 2015 via mobile

Stayed there on a trip to Florida. Arrived around midnight. Got a room who had people already in it. Went down to the front desk. No one was there. Apparently the front desk leaves and goes to the airport and picks people up. It wasn't until 1 am until we got a room. Bedding made us all ichy but we're...

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Helpful?
Thank rumpunchfriend
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, We do apologize for you less than satisfactory experience at our hotel. We have shared your experience with all departments so that this may never occur again. We really hope you will give us another chance in the future to provide you with an experience that's 100% satisfactory. Again we apologize, Thank you, Tina-Guest Relations

Nova Scotia, Canada
Reviewed 28 October 2015

I couldn't even find this place because it appeared to be an abandoned building as they do not turn the lights on until well after dark. TV missing one network channel (NBC), 7 channels missing audio, no channel list provided and no HBO schedule either. I was told the cable provider was having issues but I checked with the Holiday...

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Helpful?
Thank NKY3783
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We do apologize that your stay was unsatisfactory. In regards to the TV programming, we use a satellite provider and Holiday Inn uses the local cable company. They were experiencing some issues that affected us but everything is in working order now. Had we known that you were unhappy with your room,...

Toronto, Canada
Reviewed 19 October 2015

I wanted to get south of Cincinnati, so booked here. This is a very good spot. It's a bit out of the way, but only a 5-10 min drive to lots of restaurants, etc.. Staff were top drawer. Helpful and informative. We'd stay here again............

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Helpful?
1Thank Steve V
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay with us. We look forward to seeing you again in the future. Thank you, Tina--Guest Relations

Reviewed 19 October 2015 via mobile

Stopped for the night heading South. Desk staff was friendly. Check in smooth and fast. King non-smoking room was clean and comfortable. Breakfast choices were the usual. Dining area was clean and food appeared fresh. Would stay here again without a doubt.

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Helpful?
Thank puremichiganstaters
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for your recent stay. We're always happy to hear that our guests are satisfied. We look forward to seeing you in the future. Thank you, Tina--Guest Relations

Miamisburg, Ohio
Reviewed 9 October 2015

This was the first time that me and my wife used this place for parking and it will be the last! First, when we arrived it took them an easy 10 minutes to take our money and then it took another 20 for their guy to come back to the hotel to pick us up and take us to the...

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Helpful?
Thank beerme247
Chandra S, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, We do appreciate everyone that takes time out of their day to review our hotel. Your review had nothing to do with our hotel, it was with parking. We do apologize if your wait time was exceedingly long. Wires do crossed and mistakes do happen and for that we apologize. Thank you, Tina-Guest relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
New management, newly remodeled rooms. We are right off 275 towards the Cincinnati Airport (2 miles from the airport). Just 5 minutes from many shopping facilities and restaurants. Just 20 minutes from the casinos, 5 minutes from the Turfway Park Race Course, 10 minutes from Main Straus in Covington, 15 minutes from downtown Cincinnati. ... more   less 

Additional Information about Quality Inn and Suites

Address: 1805 Airport Exchange Blvd, Erlanger, KY 41018-3132 (Formerly Baymont Inn)
Region: United States > Kentucky > Erlanger
Price Range: ₹ 4,782 - ₹ 7,206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Baymont Inn Erlanger
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn and Suites staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't come here unless outdated and dingy hotels are your thing”
 of 5 bubbles lisapV3900LN, 12 Feb 2017 | Read review
“I chose an upper floor away from the elevator, and it was very quiet”
 of 5 bubbles retiredandlovingit33, 9 Oct 2016 | Read review
“If you are a nonsmoker and book online, make SURE you chose NON SMOKING!!!”
 of 5 bubbles ValerieHolek, 25 Sep 2016 | Read review
“Not a good room in the place”
 of 5 bubbles nickspumpkin, 24 Aug 2016 | Read review
“Opt for a room on an upper floor facing away from the interstate.”
 of 5 bubbles World-Wide-Badger, 7 Jul 2016 | Read review
5 of 5