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Cincinnati Marriott at RiverCenter

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10 W Rivercenter Blvd, Covington, KY 41011-1463
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (329)
Room & Suite (62)
Dining (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 18/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cincinnati Marriott at RiverCenter
Updated 18/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 9 hotels in Covington
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Ideally located in Covington, KY, the Cincinnati Marriott at RiverCenter is connected to the Northern Kentucky Convention Center via skywalk making it the perfect hotel for business travelers. With 119,000 square feet of flexible event space and 30 meeting rooms, we raise the bar for meetings and events in northern Kentucky. In addition to meeting space, we have luxurious rooms and suites that blend style and comfort. Rooms include a flat-screen TV, well-lit work desk with an ergonomic chair, and a coffeemaker, while some rooms also have a balcony and views of the Downtown Cincinnati skyline or Ohio River. Grab a meal at our river-view restaurant 10 West, enjoy a drink at the atrium bar, or get a workout in the fitness center and indoor lap pool. Just a short walk across the river is Cincinnati’s most exciting dining and entertainment venue, The Banks Cincinnati. Paul Brown Stadium, Great American Ball Park, and U.S. Bank Arena are all nearby.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Russian, Spanish
902Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
Mike M wrote a review Dec 2021
1 contribution1 helpful vote
My company had our annual Christmas this past Saturday night and they paid for a room for all the employees. My check-in with a very pleasant lady, Betty, on Saturday afternoon went smoothly and my room was quite nice - 14th floor with a view of the river and Cincinnati skyline. Our banquet room was also nice, but the food was mediocre to say the least. After dinner and hanging with the group for a bit, I went to my room around 11PM and went to bed. Around 2:15 AM, the room next to mine with the adjoining door sounded like I walked into a bar with loud music and extremely loud talking. I waited until about 2:30 before I called the front desk to complain. The person who answered the phone said he would send someone up to investigate. About 10 minutes later I could hear someone knock on their door and shortly after that it quieted down to a tolerable level. Five minutes after the hotel employee left, the noise level escalated higher than it was before. I waited a bit longer and then got dressed, packed up my stuff and went downstairs to check out. I live 4 hours away and was not relishing the drive home at 3:30 in the morning with only a couple hours' sleep. When I got to the front desk, there was a line of airline pilots checking in that the guest services guy was joking around with and taking an extremely long time to check them in. When it got to my turn, I told the young man who I was and why I was checking out. All he said was "I'll check you out then". I said that's why I'm here - here are my room keycards and I am checking out. He responded quite rudely "I-AM-CHECKING-YOU-OUT"!! Yes, that's why I'm here... He responded again "No, you don't understand... I-AM-CHECKING-YOU-OUT"!! I asked him if that meant he's going to check me out and not bill for the room. And if so, that doesn't give me any satisfaction because I didn't pay for it. One more time all he could say was "I'm checking you out", without answering my question. I meant to get his name but was so livid with the whole situation that I just grabbed my bags and left. I felt he was just trying to get rid of me since he had more airline pilots to check in. On Monday, I alerted my corporate that I will not be attending next year's Christmas party if held at this Marriott - I will not return under any circumstances. And here's the kicker, Tuesday the valet parking charges hit my credit card - HA!! The thought of even paying $30 out of pocket for this experience was too much. I expected more from a Marriott hotel...
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Eternal S wrote a review Dec 2021
1 contribution1 helpful vote
Stayed at this hotel over Thanksgiving. They overcharged me $310 for a room. I still haven't recovered the money. Over five calls and multiple hours on the phone trying to recover the overcharges. It's crazy. Don't stay here.
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Date of stay: November 2021
1 Helpful vote
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cdshafer wrote a review Nov 2021
Cincinnati, Ohio56 contributions23 helpful votes
We booked a block of rooms from a wedding many months in advance. Unfortunately, the Marriott exercised their right to cancel any additional rooms from being booked at the group rate after the wedding invitations were mailed (6 weeks prior to wedding) Next the event coordinator was unresponsive to emails and phone calls. We were working to confirm the rooms that were booked and confirming the rental of the hotel van for transporting the guests. The week prior to the wedding we were told there was another wedding party using the hotel van, so we had to scramble to find transportation for the guests The most concerning issue was the security issue. We left our room at 9am and didn’t return until midnight. Upon returning to the room we found broken glass and blood. Someone had been in our room! The front desk offered us a new room. The new room only had one bed and there were three of us in the room. The front desk told us they had no other rooms available. They did offer us 50% off the nights rate and free breakfast, but we were left without enough room to sleep 3 people.
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Date of stay: November 2021Trip type: Travelled with family
1 Helpful vote
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TKNamba wrote a review Nov 2021
Greensboro, North Carolina42 contributions62 helpful votes
This hotel is located right next to RiverCenter and I got a great view of downtown Cincinnati across the river from my room on 15th floor. The facility looks nice, but in 30 min after my arrival, I already had the following experiences that made me regret my decision to stay at this pricy hotel: - Elevator from the entrance to the lobby floor did not operate in good condition. 3 of us, myself and two hotel employees coming to the afternoon shift, were locked in the elevator until we figured out we have to push the "OPEN" button. You can imagine how scary the situation was. - The front desk person never made an eye contact when I check-in. Although I requested for the late check-out, she immediately responded back "NO!" to me without asking what time I wished to check out. I am GOLD member but I did not feel I was welcomed as a loyal member. - LCD TV was not level at my room. I got sick watching it. - Some of the power outlets were not functioning. I noticed that because my PC told me "low battery". Leaving this kind of trouble could be serious like fire risk if it is not fixed. - plastic bag to collect trash is not properly placed. I would not choose this hotel for my personal trip. requirement
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Date of stay: November 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: This hotel is sitting waterfront. So, nice view from any room facing the river no matter how...
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1 Helpful vote
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Allison wrote a review Oct 2021
Washington DC, District of Columbia197 contributions100 helpful votes
The lobby of the hotel was nice and spacious and the people working at reception were very nice. The room was large and had a king bed, little sofa, decent sized fridge and coffee maker. The view of the river was lovely! Upon my arrival the floors had recently been clean and were still wet. I took a nap and when I woke up they were still wet! It’s probably the material of the flooring but I ended up drying it so I wouldn’t get bleach on my clothes. I was getting ready to go to a wedding and noticed there was no shampoo in the bathroom. I called down twice and it took almost half an hour to get shampoo brought up. The shower pressure was not the greatest and the shower door wouldn’t stay shut. I woke up with a sinus cold and later noticed that although I requested a feather down free room and was told at check in that it was, that only the pillows were foam. I had asked for late check out at 2pm and at 1:40 housekeeping was banging on the door, even though the dnd sigh was out. I responded to say I was still in the room, twice, but she came in anyway to ask me when I’m leaving!!! Wow!
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Date of stay: October 2021Trip type: Travelled solo
Room Tip: Get the River view!
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PRICE RANGE
$121 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott cincinnati at river hotel covington, marriott hotel covington, marriott covington, covington marriott
LOCATION
United StatesKentuckyCovington
NUMBER OF ROOMS
321
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Frequently Asked Questions about Cincinnati Marriott at RiverCenter
Which popular attractions are close to Cincinnati Marriott at RiverCenter?
Nearby attractions include Roebling Suspension Bridge (0.4 km), Northern Kentucky Police Memorial (0.3 km), and The Dinner Detective Murder Mystery Show (0.07 km).
What are some of the property amenities at Cincinnati Marriott at RiverCenter?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Cincinnati Marriott at RiverCenter?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cincinnati Marriott at RiverCenter?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Cincinnati Marriott at RiverCenter?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Cincinnati Marriott at RiverCenter?
Conveniently located restaurants include Blinkers Tavern, The Gruff, and Molly Malone's Irish Pub & Restaurant.
Are there opportunities to exercise at Cincinnati Marriott at RiverCenter?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Cincinnati Marriott at RiverCenter located near the city centre?
Yes, it is 0.7 km away from the centre of Covington.
Are any cleaning services offered at Cincinnati Marriott at RiverCenter?
Yes, dry cleaning and laundry service are offered to guests.
Does Cincinnati Marriott at RiverCenter offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cincinnati Marriott at RiverCenter?
The staff speaks multiple languages, including English, Spanish, and Russian.