Extended Stay America - Cincinnati - Covington
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Room & Suite (13)
Dining (2)
About
#8 of 9 in Covington
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Self-serve laundry
Vending machine
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Family
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
57Restaurantswithin 1 km
15Attractionswithin 1 km
127Reviews1Q+A20Room tips
Reviews
Traveller rating
- 50
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- 21
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- 8
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Most Recent
This was my second time staying here and once again I am glad I chose this accommodation. Everyone from the manager to housekeeping are so friendly and helpful. Love that the location is so convenient to downtown Cincinnati. Highly recommend staying here.
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Date of stay: March 2022
Value
Location
Service
Helpful
Hotel's Favourite
Usually when I come to Covington, it is for work. This time it is just for fun with the family! As usual the staff Front Desk/Housekeeping were on the spot! The lobby was adorned with all Christmas Decorations a heart could desire! The Front Desk gave me great suggestions of the local Christmas Lights and a must see Fountain Square! Can’t wait to come back in the new year!
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Date of stay: December 2020Trip type: Travelled
Helpful
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Cincinnati - Covington
Responded 28 Dec 2020
Thank you for being our loyal guest at Extended Stay America. We are glad you were pleased with our courteous front-desk services and that our associates' thoughtful suggestions made your stay even more enjoyable. It is always our pleasure to have you as our guest, and we look forward to welcoming you and your family back. Sincerely, Hotel Management
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I just want to say how impressed I was with the front desk staff! Sarah, Samantha, Brandon, Daniel, and the manager, Tim, were always there with a smile and answer to all my questions. I was pleased with the rooms. Everything was ready to make me feel at home. The restaurants were just about everything your stomach could ask for. Go to Covington! Stay here and trust the front desk staff’s suggestions on food, you won’t be disappointed!
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Date of stay: April 2022
Cleanliness
Service
Helpful
Response from ESA GM, General Manager at Extended Stay America - Cincinnati - Covington
Responded 4 weeks ago
Thank you for your review of Extended Say America. We are glad you loved your spacious suite and that we were able to exceed all of your expectations. We are committed to providing exceptional service to every guest, so we are pleased to read your comments about our staff and their outstanding hospitality. Thank you once more for including us in your travel plans. We invite you to stay with us again the next time you visit the area. Sincerely, Hotel Management
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I was recently in town for an interview and had a very pleasant stay here. The front desk staff was friendly, accommodating, and seemed happy to answer all my questions about the area. I was also glad to see all the staff wearing masks and encouraging guests to wear masks as well. My room was clean and comfortable and actually better than I expected. The breakfast provided was simple but tasted good. If I end up moving to town, I plan on staying here while I find permanent housing.
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Date of stay: July 2020Trip type: Travelled
Value
Location
Service
Helpful
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Cincinnati - Covington
Responded 28 Jul 2020
Thank you for choosing Extended Stay America while here for an interview. It’s a pleasure to know you liked your well-appointed suite and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with our front desk staff for taking good care of you. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
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Once again I am back in Covington and I stay at my favorite hotel! As always the staff is caring, friendly, and welcoming! The hotel is clean and close to downtown Cincinnati. A great deal for the price. Even with masks hiding their faces, you can still see the smiles in their eyes 😀
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Date of stay: July 2020
Value
Service
Sleep Quality
Helpful
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Cincinnati - Covington
Responded 28 Jul 2020
Thank you for being our guest at Extended Stay America. We are happy to know that we are your home away from home whenever you visit the area. From our excellent location to our fresh accommodations, we are delighted that our devoted associates continue to have a memorable impact on your stay. It is always a pleasure to have you here, and we look forward to your return visit. Sincerely, Hotel Management
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I would recommend NEVER staying at this location, and I certainly will never stay at another Extended Stay after our experience. 1) We had two separate rooms for a long weekend. Both myself and another family member in a separate room woke up with bites on our bodies. I have 5 on one arm that are extremely itchy, large, and red and the other guest had one extremely large bite on her side that is sore to the touch. For both of us the bites are still an issue over a week later and saw a doctor to get prescribed antibiotics. 2) We asked the staff to check the rooms after we received the bites, and they said they would spray the window; but was not given an update unless we reached out and not confirmed if they did this. We appreciate spraying the windows, but obviously the bites happened while we were sleeping. Also, if I were guest relations and had issues I would take this opportunity to get fresh bedding and towels after complaining about bites. 3) We reached out after our stay (looking back we should have cancelled after the first night) in regards to our experience, and once again have not heard back from the Extended Stay group five days later. 4) Finally, though their were signs posted throughout the hotel for all guest to wear masks while outside their rooms; we were often the only guests wearing masks. Management and others employed with Extended Stay were in masks, but did not enforce their guests to do so. Besides this, some of the guests seemed drunk at 9 am, not wearing shoes in the lobby, or otherwise unkempt. 5) Poor wifi.…
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip: Don't stay here
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1 Helpful vote
Helpful
Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Cincinnati - Covington
Responded 25 Jul 2020
Thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with our team, and we will take the appropriate steps to prevent these issues from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
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On the bad side - Definetly in need of an upgrade, the room had old, dirty carpet (musty odor). The bathrooms had no exhaust fans or ventilation. The stairs smelled of smoke and not very clean. On the plus side - the front desk was friendly and helpful. The location was great, many restaurants nearby and a shuttle to downtown Cincinnati.
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Date of stay: December 2019
Value
Cleanliness
Service
Helpful
Response from iResponze A, Manager at Extended Stay America - Cincinnati - Covington
Responded 6 Jan 2020
Diane, thank you for your review of your recent stay. We are glad you liked our friendly staff and that our location was perfect for your needs. However, we are sorry for the cleanliness issues you encountered. Your feedback will be shared with our housekeeping team for review and action. We will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will return so we can make it up to you. Sincerely, Hotel Management
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This is a great hotel, great location and great staff. Lots of restaurants and attractions nearby. Also convenient access from I-75/71. Short walk to public transit options. The staff is very attentive to the needs of guests.
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Date of stay: September 2019Trip type: Travelled
Helpful
Response from iResponze A, Manager at Extended Stay America - Cincinnati - Covington
Responded 25 Sep 2019
David, Thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay at our well-maintained property. We are also glad you loved our courteous associates and our convenient locations close to a variety of restaurants and highway. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
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Our stay was adults and 11 week old for some family fun in Cincinnati. Upon entering our room I immediately smelled a strong smell of cigarettes. We are allergic and had infant so went to desk to alert. The lady at the desk was friendly about it, said we would get a free upgrade, but the obvious man in charge stepped in and gave us a different room down the hall. It was fine at first, until an hour later I smelled smoke from the hall side of our room, it was coming in our room badly from someone smoking down the hall! We called front desk, but continued to smell the rest of the night and I woke up see with a headache from smoke and tired from heavyweight wrestling above me all night. Disappointed and won't go back.
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Date of stay: September 2019Trip type: Travelled
Helpful
Response from iResponze A, Manager at Extended Stay America - Cincinnati - Covington
Responded 23 Sep 2019
Sarah, Thank you for sharing your thoughts about your stay at our hotel. We apologize for the smoke odor you encountered while you were here. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
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I travel a lot for business. I know good from bad. This was worse. The room may or may not be clean based on the colors and the carpet. The halls were narrow and felt like a jail. No vending machines of any kind. The front desk told me it was ok to walk to an entertainment district about a half-mile away. Bad idea. The bathroom is so small you can't use the facilities without banging your knees on the door.
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Date of stay: September 2019Trip type: Travelled
Rooms
Location
Service
Room Tip: Stay away from the front as halogen lights are in your eyes and you can hear the highway. There...
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Helpful
Response from iResponze A, Manager at Extended Stay America - Cincinnati - Covington
Responded 17 Sep 2019
Thank you for the review. We are sorry for the difficulties you encountered in your room and regret not meeting your expectations. Your valuable concerns will be shared with the appropriate teams to ensure a better experience going forward. We appreciate your constructive feedback and hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
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PRICE RANGE
$147 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay covington, extended stay america covington, covington extended stay
LOCATION
United StatesKentuckyCovington
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Extended Stay America - Cincinnati - Covington
Which popular attractions are close to Extended Stay America - Cincinnati - Covington?
Nearby attractions include Roebling Suspension Bridge (1.2 km), Cincinnati Escape Room (0.8 km), and Devou Park (1.1 km).
What are some of the property amenities at Extended Stay America - Cincinnati - Covington?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Extended Stay America - Cincinnati - Covington?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Cincinnati - Covington?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Cincinnati - Covington?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Cincinnati - Covington?
Conveniently located restaurants include Otto's, Bouquet Restaurant, and Blinkers Tavern.
Are pets allowed at Extended Stay America - Cincinnati - Covington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Cincinnati - Covington?
Many travellers enjoy visiting William Howard Taft National Historic Site (3.7 km), MainStrasse Village (0.5 km), and Harriet Beecher Stowe House (5.8 km).
Is Extended Stay America - Cincinnati - Covington accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.