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Holiday Inn Express Carrollton

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Traveller (14)
Room & Suite (12)
Dining (4)
Overview
  • Excellent42%
  • Very good30%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“free breakfast”(8 reviews)
“hi express”(3 reviews)
“clean hotel”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Carrollton
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Carrollton
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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91 results
Traveller rating
37
27
16
7
4
Traveller type
Time of year
LanguageEnglish
37
27
16
7
4
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All reviewsfree breakfasthi expressclean hotelnewer roomsstayed here for one nightchain hotelsnext morningfirst floorgood nights sleepjackieemployeesdeskceilingbedding
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1 - 5 of 91 reviews
Reviewed 2 weeks ago

Holiday Inn is always a good hotel and it's usually a safe bet when travelling but this time it was not. When i walked into the bathroom there was one single hair on the toilet signalling that it wasn't clean and in the shower the...More

Thank Caitlin C
Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded 1 week ago

Dear Caitlin C, Thank you for taking the time to post a review on our hotel. Reviews like yours are greatly appreciated as we can see where we need to improve. I sincerely apologize to you for the issues you had while staying here and...More

Reviewed 2 weeks ago via mobile

I reserved the hotel for 4 nights but stayed 2 cause someone was complaining that I was stumping on the floor, which I was not,the front desk brought the check out paper and left it under the room door, with the date to leave one...More

Thank ajecwashington
Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded 2 weeks ago

Dear ajecwashington, Thank you for taking the time to post a review on our hotel. I want to apologize to you for the experience you had at my hotel. I am ashamed that my staff made you feel discriminated against and I assure you I...More

Reviewed 6 April 2018 via mobile

We were in a semi and this place has EXCELLENT truck parking! It is a nice hotel. Unfortunately, we were not greeted as ihg members. I know this is a small gesture, but it sure goes a long way! We even booked through the ihg...More

Thank Dlf2
Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded 9 April 2018

Dear Dlf2, Thank you for posting a review on our hotel. I am pleased that our parking was excellent for you and that you found us to be a nice hotel. I do apologize that you were not greeted as members to our IHG Rewards...More

Reviewed 2 March 2018

Nice, clean hotel and convenient to the freeway. My husband and I must have had one of the newer rooms - it was very "fresh" and comfortable. The free breakfast was a plus, and the breakfast room was nice. This was a pleasant surprise as...More

Thank Ruth R
Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded 5 March 2018

Dear Ruth R, Thank you for taking the time to post a review on our hotel. I am very pleased that you enjoyed your stay with us, and we hope you will return in the future. Sincerely; Lisa Buckler General Manager

Reviewed 18 November 2017 via mobile

Starting positively, the shower was awesome - plenty of warm water and pressure. The front desk was friendly and helpful. However the negative negates the positive. This hotel is in desperate need of upgrading. The couch in our room looked so sketchy that I wouldn’t...More

Thank RocketCitySue
Response from Lisa B, General Manager at Holiday Inn Express CarrolltonResponded 20 November 2017

Dear Rocketcity Sue, Thank you for taking the time to post a review on our hotel. I want to apologize to you that you felt the room and everything was dirty, and that we are in need of an upgrade. I am also sorry about...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$ 108 - US$ 374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 108 - US$ 374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (14)
Room & Suite (12)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Holdenhunter
14 March 2015|
Answer
Response from Heather M | Property representative |
Yes our pool is indoor and heated.
0
Votes
Holdenhunter
14 March 2015|
Answer
Response from Heather M | Property representative |
Our pool is indoors and heated.
0
Votes
Room Tips
"Don't go here."
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"Ask for a room that is not too close to the indoor pool."
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"If you go to KFC next door; bring scraps out for the cats - Entertaining!"
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"Try to get the corporate rate if you can."
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