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Comfort Inn

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148 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn
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Showing 148: English reviews
Radcliff, Kentucky, United States
Reviewed 26 June 2015

I made reservations for my husband and I as a Father's Day getaway a month in advance. When we arrived, I was disappointed to find that our reservation had been cancelled due to the fact that I had given a credit card number that had expired. Apparently, they hadn't run the credit card until the morning of our arrival, after...

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Helpful?
Thank Valerie J
Allen P, Front Office Manager at Comfort Inn, responded to this review

Valerie, Thank you for your feedback and we were glad to have you stay with us. Your feedback is very important to us. I do understand you concern about the reservation being cancelled. We have been running into a lot of problems with advance pay reservations. These reservations come thru the coporate reservations channel, and it is their responsiblity to...

Tulsa
Reviewed 22 June 2015

located in the north part of town off the north south main road. very quiet location with good breakfast service in the morning. close to downtown historic area and homes. also close to bourbon distilleries in the area.

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Helpful?
Thank Leslie R
Allen P, Manager at Comfort Inn, responded to this review

We appreciate your response and review. We were glad to have you stay with us here at the Comfort Inn of Bardstown, where we strive daily to ensure each guest is satisfied and has a great experience. We look forward to having you stay with us again in the future!

Reviewed 15 May 2015 via mobile

I have been staying at this hotel for over 7 years every two weeks. The owners and employees always make you feel at home! The beds are the best in town. All the rooms and tvs have been just graded. The pool and hot tub are always in clean and working order.

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Helpful?
1Thank Greg G
Allen P, Front Office Manager at Comfort Inn, responded to this review

Dear Greg, Over these past years, you have become part of the family and we strive to make sure we can develop those types of relationships with everyone. Unfortunately, that is hard to do. It is always a pleasure to have you stay here with us as well as your other team members, and we will gladly continue to grow...

Clinton Township, Michigan
Reviewed 20 April 2015

Spent 2 nights at this hotel recently while visiting distilleries. The hotel was very comfortable, free wifi, outstanding friendly staff and great location to see several distilleries. The down side is the lack of good restaurants close by and, if you are handicapped, do not get a room on the second floor. There is no elevator available for guests in...

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Helpful?
Thank perkmember7
Allen P, Owner at Comfort Inn, responded to this review

Thank you for your kind words. We strive to ensure that every guest is satisfied with their stay. We are currently in the works on getting a elevator put in, but like all things, it will take some time. We know that will improve guest satisfaction, and ease of access to all rooms for all guests. We hope that you...

Wake Forest, North Carolina
Reviewed 28 January 2015

I had booked and received my confirmation from this hotel for the bourbon festival dates. The room was confirmed for 4 nights king room at $750.00. When I called to add a night they said they had oversold the hotel by mistake and I had to pay a higher rate for a queen room. When I expressed my frustration over...

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Helpful?
7Thank jane k
Allen P, Owner at Comfort Inn, responded to this review

Sorry you feel this way. We did all we could for you over the past month but could not please you with what we had to offer.

Dallas, Texas
Reviewed 21 January 2015

We stayed at the comfort inn 12/19-21 and had a nice stay. The management was kind and considerate. The rooms were clean and comfortable and we had a great experience and if you are quiet they will let you use the hottub after hours. :) When we decided to check out at 1pm on Sunday we asked if they could...

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Helpful?
1Thank MadMiguel2000
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful comments. We try our best to accommodate each and every guests needs. Glad we could be there for your stay. Hope to see you again soon. thanks,

Reviewed 13 December 2014 via mobile

First of all, the hotel is mediocre and not the cleanest we've ever stayed in. There were ants in the bathroom and the card on the nights and that stated, "Pick your pillow... soft...firm...etc" looked like someone picked their nose instead and wiped it on the card. Now, about our stay. My 3 kids and I traveled 2 hours to...

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Helpful?
4Thank Teena H
Allen P, Manager at Comfort Inn, responded to this review

First of all, thank you for taking time to put your review but would appreciate if you put it correctly. Upon contacting The person who booked this room we found out that he was not aware of your husband bringing his wife and 3 kids and the room was just for 1 person (this was a group rate based upon...

Wisconsin
Reviewed 24 November 2014

Needed a room for one night. Comfort Inn was just fine. Clean, comfortable, and quiet. Breakfast was acceptable with both hot and cold choices. Staff was helpful. Wi-Fi was strong and easy to access. I would stay again.

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Helpful?
1Thank CazCoach
Allen P, Manager at Comfort Inn, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here. Hope to see you again real soon! Thanks

Kenton, Ohio
Reviewed 15 October 2014

This gentleman went above and beyond to WOW his customer. I went down to breakfast and was unaware that it ended at 9am. (I might have over slept) Allen assisted me with breakfast at 9:25 and even turned on the apple juice machine for me! It's the little things. Thanks again Allen!

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Helpful?
1Thank Joel K
Allen P, General Manager at Comfort Inn, responded to this review

I am glad to hear that you were well taken of. I will share your comments with our staff. Thank you for being our guest and for sharing. We hope to see you again soon. Allen Patel Comfort Inn ky021

Lexington, Kentucky
Reviewed 18 September 2014

Pros: 1. Friendly and attentive staff. 2. Clean, comfortable rooms. 3. Good continental breakfast. Cons: 1. Next to a bunch of automotive repair shops, but there are conveniences nearby. 2. My bedside light switch was faulty. It sounded like it was shorting out. Had to lightly hit it before the light came one. Could be a safety hazard. I could...

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Helpful?
Thank c q
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn

Address: 984 Frost Ave., Bardstown, KY 40004
Region: United States > Kentucky > Bardstown
Price Range: ₹ 8,100 - ₹ 11,163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Comfort Inn Bardstown
Bardstown Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have trouble navigating stairs, be sure to request first floor. There are no elevators.”
 of 5 bubbles 950haroldb, 29 Oct 2016 | Read review
“End of hall was quiet..stay away from lobby and pool area if you are looking for a quieter room.”
 of 5 bubbles joyr362, 26 Oct 2016 | Read review
“Get ground floor no elevator”
 of 5 bubbles VernO_11, 23 Oct 2016 | Read review
“No elevator at this hotel”
 of 5 bubbles waz_jd, 9 Oct 2016 | Read review
“Higher floors away from first floor pool and breakfast area are preferable.”
 of 5 bubbles rcm771, 5 Oct 2016 | Read review
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