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We had a late check in and the clerk seemed as if we'd awaken her, (at 11pm). No problems though and when we got to our room we found that a few of the amenities were missing... I went to use the house phone to...More
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 7 June 2016
Thank you for the feedback about your stay at our hotel. I sincerely apologize that your experience was not to our company’s high standards. I met with the staff, and we will make sure we are thoroughly inspecting our rooms and dishware prior to guest...More
We reserved two rooms for a weekend stay with family. Both rooms were very clean and well kept. I received a call two days prior telling me one room had a maintenance issue and was unusable. They offered to upgrade on to a suite which...More
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 23 May 2016
Thank you for your positive review of our property. Please accept our apologies about the maintenance issue we had with your original room. Still, we are glad to know that we were able to exceed your expectations and provide you with a great stay overall!...More
They were still renovating the main entrance and some of the rooms like the fitness room. I wasn't able to try the grab and go breakfast. I stayed here for two nights. I was a little disappointed when room service did not come to check...More
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 4 May 2016
Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for...More
They have been remodeling the rooms and have done a nice job. I have stayed in more expensive rooms at other hotels that didn't look this nice. The room was clean, spacious, and was nice to have the kitchenette and full fridge. Property was easy...More
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 13 April 2016
Thank you for sharing your experience with us. I am so delighted to know that you had such a wonderful experience and found our hotel to be a great value! I truly appreciate your comments regarding our friendly customer service and fully equipped kitchens. Thank...More
-Travelled alone on this trip. I felt safe and comfortable.
-The hotel is currently being renovated. I was pleasantly surprised with my room. New, updated, modern
-I would stay again with no hesitation
-I recommend it
- The hotel I stayed in is about a...More
Thank shawn m
Response from Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - MetcalfResponded 24 March 2016
Thank you for your wonderful review of our property. It's great to hear that you enjoyed our recent renovations and comfortable accommodations. I truly appreciate your comments about our friendly customer service! Thank you again for your review. It would be our pleasure for you...More
US$ 83 - US$ 138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Kansas City / Overland Park / Metcalf Hotel Overland Park ,
Extended Stay Overland Park ,
Overland Park Extended Stay ,
Extended Stay America - Kansas City - Overland Park - Metcalf