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Holiday Inn Overland Park-Conv Ctr

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Traveller (23)
Room & Suite (21)
Pool & Beach (4)
Overview
  • Excellent35%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Holiday Inn Overland Park-Conv Ctr
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Reviews (123)
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Traveller rating
44
48
18
7
6
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Time of year
LanguageEnglish
44
48
18
7
6
Show reviews that mention
All reviewsunderground parkinghi expresschildren's hospitalbreakfast buffetwould definitely stay here againhotel is cleancomfortable roomseasy accessfront desk stafflate checkthe hotel staffnice breakfastnext morningbooked this hotellocation is greathot tubinconvience
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1 - 5 of 123 reviews
Reviewed 4 March 2018 via mobile

Spacious rooms and a very helpful staff. Lobby area was spacious and the workout room was great. Good location for Overland Park. We were given late checkout which is very important to us as a family.

Thank John J
Response from Becky D, Guest Relations Manager at Holiday Inn Overland Park-Conv CtrResponded 8 March 2018

John J, Thank you so much for your review! I am so pleased you enjoyed your stay with us. Our goal is to ensure a positive stay for every guest, so your feedback is essential. We hope you visit us again soon!

Hotel's Favourite
Reviewed 7 January 2018 via mobile

This hotel was on its game from the time we walked into the hotel! Renee was amazing at checkin and took the time to talk to us and give us good ideas for dinner. John took great care of us that evening. Everything was just...More

Thank Rachel S
Response from hisuites, Manager at Holiday Inn Overland Park-Conv CtrResponded 9 January 2018

Thank you so much!!! Yay! We are happy we were able to have an enjoyable impact on your stay! We cannot wait to serve your lodging needs in the future! Thank you, Shelley AGM

Reviewed 4 January 2018

While the hotel itself was fine. Everything we have come to expect from a Holiday Inn, no more - no less. However the staff at this hotel was terrible. The front desk staff was rude and obviously didn't either want to work, or want their...More

Thank Clint J
Response from hisuites, Manager at Holiday Inn Overland Park-Conv CtrResponded 5 January 2018

Clint J - Thank you for taking the time to review our hotel. It is only though reviews that we can learn and grow as a better hotel. We do greatly apologize for the experiences you described in encountering our front desk staff and would...More

Reviewed 1 December 2017 via mobile

I was highly dissatisfied with the breakfast buffet. We typically stay at HI Express and my 3 children look forward to breakfast. However, this location provided sub par food and we ended up only eating the prepackaged items available. The bread for toast was hockey...More

Thank OklaMom3
Response from IHGService, Guest Relations Manager at Holiday Inn Overland Park-Conv CtrResponded 16 December 2017

Hello OklaMom3, Thanks for choosing Holiday Inn Hotel And Suites Overland Park-Conv Ctr TX and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly with your dining experience. The issues you have raised are...More

Reviewed 19 October 2017 via mobile

My mom and I came to KC for my cousin's wedding shower and stayed here from 10/06/17 to 10/08/17. We had requested a handicap room when we booked our reservation on the holiday inn express website; the first room we were given was right next...More

Thank BrandiHournbuckle
Response from IHGService, Guest Relations Manager at Holiday Inn Overland Park-Conv CtrResponded 3 November 2017

Dear BrandiHournbuckle, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Concierge
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$ 122 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Overland Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 122 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Overland Park
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (21)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
amanda c
28 May 2015|
Answer
Response from hisuites | Property representative |
We do have some rooms on property that have King size beds, pull out sofa sleepers and whirlpool tubs in the bathroom. Please contact us directly if you have any additional questions! Thank you! Shelley Thompson... More
0
Votes
Room Tips
"Rooms on the end are super quiet"
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"We had to go back and get another room, because the room for which we were given a key was occupied. Room..."
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"This hotel doesn't offer a free breakfast, it costs $10.00 per person"
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"Was given rooms across from elevators (for convenience sake), & we couldn't hear a sound from the..."
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