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Marriott Kansas City Overland Park

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Marriott Kansas City Overland Park
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349 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott Kansas City Overland Park
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Showing 347: English reviews
Des Moines, Iowa
Reviewed 19 January 2015

I've stayed here twice and loved each stay. The customer service is outstanding and goes above and beyond what I would expect as "usual" great service. The rooms are fantastic, clean and comfortable. The food is great as well and with a fun lounge for relaxing after work. I come down to the area for work now and then and...

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Helpful?
Thank mchurch23
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Dear mchurch23, I completely agree that service does always win! Thank you for recognizing our team and the effort they put forth to provide our guests with an exceptional experience. On your next stay we hope to exceed your expectations once again. Chad M, General Manager

Missouri, United States
Reviewed 14 January 2015 via mobile

Recently stayed here at the Marriott. The hotel was very clean and the staff friendly. Couldn't have asked for a better stay. We had no complaints and would stay again!!! I loved that they was Starbucks right inside. If you want to eat breakfast at the hotel it's best to purchase it with your room package otherwise it's pricey.

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Helpful?
Thank Jezica81
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Dear Jessica, Thank you for taking the time to recognize our staff. And you are correct; there is nothing better than a Starbucks first thing in the morning! Chad M, General Manager

Ohio
Reviewed 29 December 2014

We always stay at this Marriott. It is a beautiful hotel - very clean with bars, restaurants and a nice buffet breakfast. The staff was very helpful and made sure we had a comfortable stay. The only complaint we have, is that the bed is extremely soft. After a 10 hour drive we were up all night. I am not...

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Helpful?
Thank Alaynedyan19
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Dear Imouttahere19, Thank you for the kind comments specific to our cleanliness and staff. We understand that a clean room and service provided by a genuine and engaging staff are keys to providing a great guest experience. Specific to the soft bed, please know that we would be happy to deliver a “bed board” to your room if you should...

Orlando, Florida
Reviewed 22 December 2014

Just returned from a couple of night's stay here w/DH for a conference. The place was very clean and pleasant enough, though certainly not fancy. There was no one to greet your arriving car, though it was night time and very cold which I found a bit unusual. Our room was clean, beds comfortable and the climate control kept us...

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Helpful?
Thank Southerngirl808
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Southerngirl528, Thank you for the kind words regarding our team and service. We are always reevaluating our staffing levels and strategy so thank you for providing some insight into your arrival experience at our hotel. I’m glad that your conference went well and we hope to host you again soon.

02468
Reviewed 18 December 2014

Every December for the last 10 years or so I am in this hotel. This is not a five star Marriott, but it definitely is a solid nice place to stay when in the area. There are a lot of choices in Overland Park, but the hotel is well maintained. the people are very Friendly. The rooms are updated and...

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Helpful?
Thank slitel
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Dear Slitel, Thank you for being a Platinum member and for giving us the opportunity to host you for 10 years! Please accept my apologies that your Platinum status was not sufficiently recognized throughout your stay. Hopefully you were able to take advantage of the complimentary breakfast which is offered to our most loyal guests over the weekend. I hope...

Ankara, Turkey
Reviewed 5 December 2014

This Mariott is no different than its competition. I really dont appreciate the hotels running after fringe revenues. This Mariott is so, no complimentary water and internet are provided. So plan to add another 20$ to your rate, and more for breakfast.

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Helpful?
Thank Yaww
Toni C, General Manager at Marriott Kansas City Overland Park, responded to this review

Dear YAWW, Thank you for taking the time to provide feedback on your experience at our hotel. I apologize if you were not made aware during your stay but complimentary wifi is provided throughout all of our public space. We should be informing guests of this, so I again reiterate my apology if this was not communicated during your stay....

Springfield, Missouri
Reviewed 2 December 2014

I have stayed at this hotel for both business and personal. All experiences have been excellent. Concierge and business services are top notch. Have stayed several times during Christmas and the Starbucks in their lobby is open when all others are closed. Thank you for that alone! Highly recommend this hotel

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Helpful?
Thank duncanscott3
Chad M, General Manager at Marriott Kansas City Overland Park, responded to this review

Dear Duncanscott3, Thank you for the feedback and we will be sure to keep Starbucks open for you!

Blair, Nebraska
Reviewed 1 December 2014

The hotel staff were great and all were extra friendly. A coffee cart with free coffee and hot chocolate was in the lobby so you could help yourself but apparently it is not there during the weekends. The room was very clean and comfortable. The pool was nice but seemed a little cooler than what I would like. The only...

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Helpful?
Thank Peggy H
New York City, New York
Reviewed 12 November 2014

This hotel is absolutely top notch in all areas of hotel travel, however they really excel at customer service and food quality. Even the concierge lounge had food above and beyond what is normally expected. I would stay here in a 35 mile radius over any other hotel.. they were that good. Even executive chef Lee came by and spoke...

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1Thank CVworldwide
Reviewed 2 November 2014

My husband and I enjoyed our weekend at this Marriott. Our room was immaculately clean and comfortable. Although the hotel was busy with families and young soccer teams, we did not hear any noise in the evenings. Our room was quiet. The staff was friendly and responsive to any questions. That said, read the fine print in the description. We...

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Helpful?
Thank Jane W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Marriott Kansas City Overland Park

Address: 10800 Metcalf Ave, Overland Park, KS 66210-2320
Region: United States > Kansas > Overland Park
Price Range: ₹ 7,441 - ₹ 19,114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Kansas City Overland Park 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Overland Park Marriott Hotel Overland Park
Marriott Overland Park
Marriott Kansas City Overland Park
Hotel Style:
#2 Romantic Hotel in Overland Park
#4 Business Hotel in Overland Park
#10 Family Hotel in Overland Park
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Kansas City Overland Park staff and other travellers.
5 questions
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Flower Mound, Texas
over a year ago
Overbrook, Kansas
over a year ago
Houston, Texas
Overland Park, Kansas, United States
Overland Park, Kansas, United States

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Questions? Get answers from Marriott Kansas City Overland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great local hotel”
 of 5 bubbles gacoleman, 1 Nov 2016 | Read review
“choose a courtyard room if you like to sit outside”
 of 5 bubbles TripHapy, 7 Sep 2016 | Read review
“High floor and south side of building away from the expressway.”
 of 5 bubbles joe-chicago-23, 21 Aug 2016 | Read review
“It's Kansas, so no mountain/ocean views available, but the high floors are nice.”
 of 5 bubbles Kramerdog, 25 Jul 2016 | Read review
“Ask for a room towards the end of a hall”
 of 5 bubbles CowboyFamily, 18 Jul 2016 | Read review
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