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All reviewsthe concierge loungefront desknice hotelbreakfast buffetfull servicekansas cityfitness centerwi fiwould stay here againone night staybeds were very comfortablebusiness triphousekeeping staffconvenient locationindoor poolomeletstarbucks
I stayed here for a two night business stay in August. The service was wonderful, especially room service. They are all wonderfully polite but also went out of their way to make sure I had what I needed. The room set up of coffee only...More
Response from SergioFDP, Director of Hotel Operations at Marriott Kansas City Overland ParkResponded 2 days ago
Thank you for your feedback txcarolina17. Please know this is not typical of an experience at our property. We regret that this was not addressed during your stay, but hope to have the opportunity to exceed your expectations in the future.
Thank you for allowing...More
We have been here twice in the past 6 weeks and will continue going back. This is are favorite hotel in the area. The Customer service is outstanding. It is always clean. The bartenders are great! We always request extra pillow and a high floor....More
Response from SergioFDP, Director of Hotel Operations at Marriott Kansas City Overland ParkResponded 5 days ago
Thank you for your feedback dkdtNE! We take great pride in hosting you and I'm delighted to read that we're your favorite! We look forward to hosting you again soon!
Nice rooms, friendly staff and the sports bar in the middle of the hotel is fantastic to watch any sporting event on the really big screen! Pool is fun indoors and out. Also the hot tub is great! Starbucks by the elevators rocks too!
(3.5) For the good, I must say that all staff members were exceptionally helpful and polite from the front desk, to the restaurant, to the housekeeping staff. The room was clean. The breakfast buffet was adequate. Unfortunately, during our stay there were two fire alarms...More
The good... the hotel was clean and the indoor/outdoor pool connected. The mattress was soft. Front desk was helpful with and questions
The bad...pay for parking?!?! Why oh why. It's not downtown and it's not secure it's controlled by a gate which is a pain!...More
Response from SergioFDP, Director of Hotel Operations at Marriott Kansas City Overland ParkResponded 4 weeks ago
Guest feedback is appreciated and helpful for us as we strive to provide the level of service every guest expects and deserves. Thank you for taking the time to provide feedback specific to your stay, and please accept my sincere apology that your experience with...More
Good Day and thank you for the question. The Overland Park Marriott has a no pet policy. Dogs, regardless of size are prohibited. If you would like to discuss further, please feel free to contact the hotel directly.