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Candlewood Suites

07/06/2017 08/06/2017
1 room 2 adults 0 children
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Reviewed 2 weeks ago

When the Quality Inn next door was full, the manager on duty called this location to check on availability for us and our pet cat. We were delighted with the room, and although we were only staying overnight, the kitchenette was inviting, clean and well equipped. They even had a whole slew of items you could "borrow" from the front...

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Helpful?
Thank Crystal C
Edmond, Oklahoma
HOTEL’S FAVOURITE REVIEW
Reviewed 25 June 2016 via mobile

Excellent property. Candlewood has items for you to check out during your stay. DVD's, board games, a crock pot, etc. I've stayed here numerous times for work and have enjoyed every stay. My only complaint would be the spotty WiFi. Other than that, the rooms are clean and the staff is always welcoming.

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1Thank patrikeif2
About Hotel's Favourite Review
Bakersfield, California
Reviewed 4 weeks ago

I stayed here when visiting a friend. The staff was awesome!!!! they went out of their way to help me with information about the area (im from California) they also helped with finding places to eat. my room was clean and neat they did have an old chair but it wasn't a big deal .

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Thank T7826SUrachelg
Reviewed 24 March 2017 via mobile

I stay 100+ nights a year in IHG hotels. This is the last time I will stay in a Candlewood. No one in office. 15 minutes waiting for someone to take care of us. They changed my reservation. I needed 2 beds. They said they had "upgraded " us, except the upgrade had a pull out. Nobody wants to sleep...

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Helpful?
1Thank CharlesClark1
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Hello CharlesClark1 Thank you for your review regarding your recent stay at Candlewood Suites Olathe, KS. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being...

ft myers
Reviewed 20 December 2016

The staff, cleanliness and convenience of this hotel are very good. But this hotel has been neglected by Candlewood. Carpet is old and dirty. Recliners in rooms have cracks, splits and bare spots exposing foam padding. Yet this is one of higher priced hotels in area. Only difference between Candlewood and others is a full size fridge and a two...

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Helpful?
Thank Kat B
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Kat B, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff and hotel cleanliness. On the other hand, we would like to apologize for not living up to your expectations regarding our amenities...

Bentonville, Arkansas
Reviewed 1 October 2016 via mobile

Stayed there two nights on a business trip. Room was clean and a good size. Had a full size refrigerator. Basic cooking and eating utensils. They did provide dish detergent. There was a dishwasher, two burner stove and microwave. Room needed serious updating. Carpet had several worn out spots. Easy chair was ragged and worn. Furniture and cabinets are basic...

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Helpful?
1Thank rfaala
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for taking the time to share your recent experience. We appreciate your comments regarding a clean room. Our hotel might not be the newest hotel in the neighborhood but it is certainly one of the cleanest. We strive for 100% guest satisfaction and believe we can achieve that by offering a clean room and our exceptional...

Michigan
Reviewed 13 September 2016

The hotel is just off the highway...literally. After wading through a sea of smokers in front of the entry door, chances are you will be greeting by a sign to call a phone number instead of a real person (the desk is frequently not staffed). The response to the phone call must also be bad since the sign said to...

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Helpful?
Thank Zak Z
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, We are sorry that your overall experience was less than what it should have been. We understand the importance of accommodating a guests request whenever possible and I am truly sorry that we were unable to accommodate your request for a non highway side room upon your check in. I hope that you will give Candlewood Suites or...

Cedar Hill, Texas
Reviewed 1 September 2016 via mobile

Was there on business. Our company has given them lots of business. Last visit, they asked me for a personal credit card for "incidentals". Promised me only a $25 hold (company card paid for my stay). Instead, they placed a hold for the full length of my stay, which drained my bank account. I was unable to buy food or...

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Helpful?
Thank brettlicoon
Christina B, General Manager at Candlewood Suites, responded to this review

Dear brettlicoon, Thank you for taking the time to write a review regarding your recent experience at our hotel. We are disappointed to hear that you experienced a billing issue. We try to be so diligent with regard to guest charges and am disappointed to hear that something fell through the cracks regarding your stay. If you would like to...

Reviewed 29 June 2016

We spent one night at the Candlewood Suites in Olathe, KS. Very clean and comfortable hotel. Staff was friendly. The were only 2 negatives One was the Wi-Fi. Very slow. It was so bad I switch to my Verizon cell phone created network. Second was that our TV in our room had a loose connection and kept cutting out.

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1Thank Jim W
Reviewed 14 June 2016

Moved to Olathe from California. We beat our belongings to Kansas by three days. My new employer agreed to put us up until our things arrived. We were excited to have an extended stay type suite since we may be there for a few days, but the excitement ended there. Small, Dim, Musty lobby and the room was in desperate...

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Helpful?
1Thank Tenpenny_05
IHGService, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Tenpenny_05, Thank you so much for your review of our hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I am sorry to hear that there were certain aspects of your visit that did not meet your standards notably the room qualities, bed condition and unpleasant atmosphere in the lobby. Rest...

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07/06/2017 08/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
At the Candlewood Suites in Olathe, Kansas, our Staff and Management are always at your service and eager to exceed your expectations at every opportunity. Our extended stay hotel is ideally situated in the heart of Olathe, just minutes from a multitude of Businesses, Visitor Attractions, and the area’s Finest Restaurants. Our Team will wow you every time! The hotel of choice in our community. We welcome guests from all over the globe. Newly built in 2008, with complimentary wireless high-speed Internet access and all the extended stay features you’ll need while you’re here including a full-kitchen and a large desk in every Suite, washers & dryers on the first & fourth floor, our State-of-the-Art Fitness Center, and the Candlewood Cupboard, it is no wonder we are such a popular choice! Consider us Home at the Candlewood Suites in Olathe, Kansas. ... more   less 

Additional Information about Candlewood Suites

Address: 15490 S Rogers Rd, Olathe, KS 66062-3497
Region: United States > Kansas > Olathe
Price Range: ₹ 6,934 - ₹ 9,008 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 85
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Also Known As:
Olathe Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get a room the doesn't face the highway--they are quieter. Otherwise, they do have ear plugs available at the front desk!”
N416XMcrystalc, 6 May 2017 | Read review
“the 2nd floor is where i stayed it was quite”
T7826SUrachelg, 24 Apr 2017 | Read review
“face away from the highway.”
jimwE7301NI, 28 Jun 2016 | Read review
“go somewhere else”
334rebeccah, 22 Feb 2016 | Read review
“We were on 4th floor; it was quiet; did not notice A/C noise but room temperature was perfect.”
suebB8417NE, 13 Jul 2015 | Read review
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