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Extended Stay America - Kansas City - Shawnee Mission

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Traveller (71)
Room & Suite (54)
Dining (9)
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Overview
  • Excellent14%
  • Very good16%
  • Average8%
  • Poor19%
  • Terrible43%
10 Nov 2017
“Shawnee Mission Parkway”
5 Nov 2017
“You get what you pay for! ”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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1 - 5 of 105 reviews
Reviewed 25 March 2018

The room smelled like an old bowl of funk, there was trash in the cupboards, sticky residue on the kitchen table, a cup half filled with some kind of alcohol in the freezer. Then something like a tuba would go off in the bathroom in...More

Review collected in partnership with Extended Stay
Thank taussigs
Response from 00esa, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 27 March 2018

Thank you for staying with us. Although you liked the service offered by our front desk staff, it was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our...More

Hotel's Favourite
Reviewed 7 June 2017

I needed a room with an early check in. I was in Mission Kansas just to get some sleep and then finish my trip home. The desk clerk had no issues with me checking in early and gave me a very nice hotel room where...More

Thank BFM_Elvis
Response from 00esa, General Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 8 June 2017

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Kansas City - Shawnee Mission. It's so nice to know you found your suite clean, comfortable and were pleased with the exceptional service from our...More

Reviewed 29 January 2018

The people above us stomped around until 3:30 a.m. We complained to the front desk but nothing was done. And the rooms were disgusting. I will definitely not go back and will definitely not recommend it to anyone.More

Review collected in partnership with Extended Stay
Thank sydnic2018
Response from 00esa, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 30 January 2018

We're truly sorry your stay was not to your satisfaction. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that...More

Reviewed 18 December 2017

Room was simple but not clean. No utensils, dishes, pans or soap or dish towels in kitchen. Floor was sticky, bathroom sick not clean. Stove top greasy and not clean. No washcloths, one hand towel and no soap in bathroom.More

Review collected in partnership with Extended Stay
Thank Z5049QQjonr
Response from 00esa, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 19 December 2017

Thank you for your review. We have read your comments and are sorry to read we did not deliver a fresh and clean suite during your stay. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary...More

Reviewed 10 November 2017

The other residents were a bit "sketchy". On four occasions, I smelled someone smoking marijuana. It took over 3 days and two phone calls to guest relations to get a dish pack. I was repeatedly told they had no dishes. My key would not open...More

Review collected in partnership with Extended Stay
1  Thank 876frustrated
Response from 00esa, Manager at Extended Stay America - Kansas City - Shawnee MissionResponded 12 November 2017

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 68 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 68 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (71)
Room & Suite (54)
Dining (9)
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Room Tips
"First floor is close to parking"
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"find another motel theres 2 others in the same area"
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"For security purposes, ask for a room that faces the Office and one close to the office."
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"we dont like to have people above us so we stayed on the top floor"
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