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All reviewsgreat locationfront deskwalking distanceroom was cleanvery pleasant stayhotel is locatedthe breakfast areaextra roomindoor poolfree breakfaststayed one nightoutlet mallthird floorwould stay here againhot tubnoisehie
Received a warm welcome, and was upgraded to a suite. We were early, but we were still able to check in, which was good.
The hotel was very clean. Our room was also clean. The only thing was on our second night on our return...More
Thank Robert H
Response from Express_Legends, General Manager at Holiday Inn Express Village WestResponded 1 June 2017
Thank you for choosing our Holiday Inn Express! We are so pleased to hear that you enjoyed your stay and our wonderful options for shopping and eating at the Legends Outlets.
We appreciate you taking the time to share your experience. We want all of...More
Reading some of these recent reviews, I didn't find them to be overly accurate. I stayed in a second floor room, farthest from the elevator at the end of the hallway. Some nice ambient lighting was noted as I progressed down the hall to my...More
Traveling on business, this was a super clean and super quiet hotel. I didn't even hear a door slam once. The mirror in the bathroom is back-lit and the work space has plenty of outlets and they even had a chair with laptop stand making...More
We had not stayed at a Holiday Inn before but found this to be very good. The breakfast was included. The room was clean, the bed comfortable and everything worked. The hot tub could have been a bit hotter.More
Response from Renee H, General Manager at Holiday Inn Express Village WestResponded 18 April 2017
Thank you so much for choosing our Holiday Inn Express for your first visit to our brand. We know you will love us everywhere you go!
We were so pleased to hear that you enjoyed your stay with us and hope that we will see...More
Almost all doors in this hotel have significant gaps at the bottom of the doors. Be careful! Didn't feel safe, checked out and moved to a different hotel for the remainder of my stay. Very disappointed.
Response from Express_Legends, General Manager at Holiday Inn Express Village WestResponded 14 April 2017
We regret that you did not feel comfortable as our guest. We appreciate your feedback and use our guests' comments to improve our hotel.
Thank you very much