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Chateau Avalon Hotel & Spa

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Chateau Avalon Hotel & Spa
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350 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Reviewed 2 days ago NEW

Spent the weekend there for my now fiance birthday and they were awesome. They helped me set up the proposal without my now fiance ever finding out. From the moment you walk in to the moment you leave they make you feel like a priority like you are their only guest. A great group of a people. They also have...

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Helpful?
Thank cody a
Reviewed 3 days ago NEWvia mobile

Came with my boyfriend to celebrate my birthday and had awesome customer service from the minute we walked in the hotel. We were created by the nicest manager I've ever met and the bartender Pat was super nice and funny! We asked tons of questions and even decided to switch rooms last minute and they were so nice about everything...

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Thank Megan B
Kansas City, Kansas
Reviewed 4 days ago NEW

My initial booking took three people to get it straight. The stay was ok, I found that one of the Cabana rooms were small for the price. The couples massage was good with the exception that it was not relaxing because the massage therapist talked the ENTIRE time. The way they do the billing is not acceptable. As a consumer...

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Thank griselmortsolf
Management response:

Dear griselmortsolf, Thank you for taking the time to post a review on Tripadisor. I'm very sorry for the poor experience with your initial booking and confusion with your billing. We receive bookings not only directly from our website but also from third party reservations such as Hotels.com, Expedia.com and Booking.com where guests pay directly to the third party and...

Reviewed 1 week ago

I wanted to post the few pictures that I took of the bathrooms at this overpriced, disgusting hotel. We originally reserved a $281 adventure room that was 52 degrees when we checked in, after our lackluster couples massage, in an also freezing room, our adventure room was still cold. The manager took us around to see 4 other rooms that...

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1Thank Nicole L
Reviewed 1 week ago via mobile

Beautiful hotel! Great service!! I definitely recommend this hotel! Romantic and relaxing atmosphere me and my boyfriend like alot! Nice jacuzzi tubs as well. We will most definitely be coming back in future!

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Thank hayleyrwolken16
Management response:

Dear hayleywolken16 Thank you for posting a review on Tripadvisor in regards to your stay at the Chateau Avalon Hotel & Spa. I'm glad you and your boyfriend enjoyed your stay. When you are ready to book your next visit be sure to ask return guest special rate. Thank you again for reviewing the Chateau Avalon Hotel & Spa and...

Olathe, Kansas
Reviewed 2 weeks ago via mobile

My wife and I recently celebrated our anniversary at the Chateau. This was our first trip and it turned out to be a fun adventure. We stayed in the Jesse James room which had a warm jetted tub and cool scenery. We plan to come back next year for our next anniversary to try a new theme!

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Helpful?
Thank norwegianninja21
Management response:

Dear norwegianninja21 Thank you for posting this wonderful review of your recent experience at the Chateau Avalon Hotel & Spa. My team and I delighted to hear that you decided to celebrate this very special occasion with us at the Chateau Avalon; and I am so happy to know that Jesse James room and amenities enhanced your celebration. We can...

Denver, Colorado
Reviewed 2 weeks ago

We stayed at this hotel to celebrate our 5th anniversary and absolutely had an amazing experience. As a business traveler, I've traveled many places and stayed in 5 stay hotels and we are s tickler for customer service and hotel staff did not disappoint. Service from the time we arrived to the time we left was amazing and exceptional....loved the...

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Thank denvercouple2017
Wamego, Kansas
Reviewed 2 weeks ago

We have stayed at the Chateau every year for our anniversary since 2009. It was always a nice private get away with the best options and a private "hot tub". The last couple of times the rooms have been full on dirty:cob webs, dirty floors, layers of dirt by the bed with left over food etc. Our last experience last...

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Thank shelo910
Reviewed 4 weeks ago

Our flight was cancelled to Vegas..so we wanted to stay somewhere close to a casino. It was between this and the Ameristar. We decided since the shopping was close to Chateau we would stay here. The staff was great, the rooms were ehh. For 200 dollars a night we expected an awesome updated room. The rooms are very strangely set...

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Thank Caleb G
Management response:

Dear Caleb G, Thank you for taking the time to write a review about the Chateau Avalon Hotel & Spa. It was great to read about your positive comment about my team and complimentary freshly baked cinnamon rolls. I understand that everyone has a different imagination and expectations when it comes to room design and amenities, and I only wish...

Reviewed 3 December 2016 via mobile

We stayed at the Chateau for my wife's 50 birthday. I surprised her by having friends and family meet us at the Nile after we had dinner. The bar the staff the appetizers were fantastic. Their morning breakfasts were excellent too. We also did a couples massage that was very relaxing. There was not one thing I would change about...

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Thank Happybday50
Management response:

Dear Happybday50 Thank you for taking the time to share your wonderful experience at the Chateau Avalon Hotel & Spa with other Tripadvisor users, who I'm sure will find your review very useful. I am so glad to know that you and your friends had such a great time and thoroughly enjoyed everything Chateau Avalon Hotel to offer and the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Rated by AAA's Midwest Traveler Magazine in 2012 as the #2 Small or Boutique hotel in the Midwest, the Chateau Avalon is Kansas City's unique boutique escape. We offer suites that appeal to the escape oriented couple as well as the business traveler that seeks a high service and memorable hotel escape. Recently the hotel has added the d'Nile Wine Bar, an eclectic Egyptian concept bar with hand crafted cocktails and some of KC's best wines. In 2013 the hotel renovated a number of the Classic corporate suites to better serve the needs of our business clientele. With wifi and wired internet, new desks and executive chairs and study lamps the Chateau Avalon is now the best hotel in the West KC market for overnight business stays. Contact sales for discounted group rooms and corporate repeat guests. ... more   less 

Additional Information about Chateau Avalon Hotel & Spa

Address: 701 Village West Parkway, Kansas City, KS 66111
Region: United States > Kansas > Kansas City
Price Range: ₹ 8,670 - ₹ 17,885 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Avalon Hotel & Spa 3.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Chateau Avalon Hotel Kansas City
Chateau Avalon Kansas City
Kansas City Chateau Avalon
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Questions & Answers

Questions? Get answers from Chateau Avalon Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look through all the rooms online before you book-- there are so many fun choices!!”
 of 5 bubbles kerriscarbo, 7 Nov 2016 | Read review
“bring a ash pay with cash and bring a coffee maker rooms dont have one”
 of 5 bubbles williambU3096AT, 4 Nov 2016 | Read review
“Ask what rooms have been updated with mattresses and deep cleaned.”
 of 5 bubbles smily812016, 6 Oct 2016 | Read review
“ask for a tour”
 of 5 bubbles sconner2627, 3 Oct 2016 | Read review
“If you have HIGH expectation based on your past experience you may want to reconsider - quality of cust serv has decreased.”
 of 5 bubbles tymara30, 6 Sep 2016 | Read review
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