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Hilton Garden Inn Kansas City

Booking.comUS$ 221*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$ 221*
US$ 225*
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Hilton Garden Inn Kansas City
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535 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Kansas City
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Showing 524: English reviews
Omaha, Nebraska
Reviewed 17 October 2016

considering the location of this hotel, its actually very nice. its clean. the staff is nice. the room was nice and big.its right in the downtown area, but it looks like the hotel doesn't fit where it is located. so its a quiet hotel. there's a breakfast in the morning thats amazing. price wise, not sure, how to compare to...

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Helpful?
Thank ChristyS6
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you so much ChristyS6 for your nice words and great feedback for our Hilton Garden Inn Kansas City/KS. We are so pleased that you enjoyed your stay with us and do hope that you come back to stay with us next time your travels bring you to Kansas City!

Las Vegas, Nevada
Reviewed 12 October 2016

Check in was rocky at best. I had already checked in on my phone but still had to wait in line for more than 15 minutes in order to pick up the key. There were at least 5 people behind the counter at one point but no one so much as acknowledged me or even said, “we’ll be right with...

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Helpful?
Thank Hatcher08
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you, Hatcher08 for your feedback. We appreciate you being a HHonors member and enjoying the great accommodations that is checking in online. However, we are so sorry to hear that your stay with us began on a bumping note. We are taking your feedback to heart and will follow up with our staff accordingly. Thank you again, I hope...

Dubai, United Arab Emirates
Reviewed 9 October 2016

I don't usually review brand hotels as they are what they say: A brand with the standards we expect. What stood out here was the lovely reception staff who really seemed to know their guests and treat them as individuals (management please let your staff know that they do a wonderful job, and try to keep them!) Also the shuttle...

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Helpful?
Thank SusanTravelling
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you so much SusanTraveling for your wonderful feedback! We are so pleased to hear about our guests wonderful stay and very much appreciate that you chose Hilton Garden Inn Kansas City/Kansas as your lodging needs here in KC! We hope you come back and stay with us the next time your travels bring you to Kansas City!

Reviewed 6 October 2016

We had a nice welcome and we went to our room for a quick shower and a good night sleep. No Hassles!! Up early for a great breakfast, and checked out. Everyone was really nice, the service was terrific.

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Helpful?
Thank Robin B
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

So glad to hear your stay with us Robin B was wonderful! It sounds like you were just passing through, we do hope you stop by and see us the next time your travels bring you to Kansas City! Thank you very much for taking the time out of your day to say some kind words about us and your...

Kansas City, United States
Reviewed 3 October 2016

The beds and pillows were amazing! The rooms were very clean. The inside of the fridge and microwave were clean. Very quiet. The parking was close to the doors. Food choices great made to order. The lobby was very clean. The staff was very Friendly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Laurie G
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you Laurie for staying with us and being so kind to give us some great feedback! Our team loves hearing what our guests have to say about us! Make sure to come back and see us again real soon! Have a great weekend and thank you for choosing Hilton Garden Inn Kansas City/KS for your lodging needs!

Riverside, CA
Reviewed 30 September 2016

My friends and I stayed here for a couple nights and found the hotel to be clean, ideally situated, and fun. The hotel bar had good beer on tap, and the rooms were comfortable and quiet. The price was wonderful. The snacks they sell at their store are also relatively cheap. stay here if you want a real nice place...

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Helpful?
Thank JeremyRiverside_CA
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you JeremyRiverside_CA for your awesome feedback, we really do appreciate you taking the time to give us a review and we especially are grateful for you choosing Hilton Garden Inn Kansas City/KS! Make sure you come back and see us again the next time your travels bring you to Kansas City! Have a great weekend and thank you again!

Chicago, Illinois
Reviewed 28 September 2016

Room switched without permission. Restaurant service and food quality was horrific. Food served defrosted not cooked. Overpriced. No staff. Breakfast had place to sit. Tables full of dirty plates not cleared away. Zero lack of urgency. Unfiredly unhelpful waitress at breakfast. Will NEVER stay again and urge no one to stay here!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank HG18
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you for your feedback HG18. We are genuinely sorry that your experience was less than desirable. We do hope that we are allowed the opportunity to win your business back. This is not a normal for us and is not the product we choose to produce to our very valued guests. Please feel more than welcome to contact me...

Gold Coast, Queensland
Reviewed 28 September 2016 via mobile

After reading some of the reviews we thought this will be interesting but the property proved to be the quality we expect of a Hilton. Our room wasn't ready on arrival at 3.45 but that was fine, by the time we got up to the floor you could see they had been very busy as bedding for collection was outside...

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Helpful?
Thank TACCooke
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you very much TACCooke for your kind words and feedback. We are so pleased you had an enjoyable stay while here in Kansas City and do hope you come see us again next time your travels bring you to KC.

Reviewed 28 September 2016 via mobile

The restaurant at the hotel has probably the worst service I've ever had. It till 2 hours to serve very bad food. So bad that people left their food on the table and left the restaurant. The beds and sheets are old and stained. This place can use some updating and cleaning up and they need better management. I will...

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Helpful?
Thank Francisco M
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Hello Francisco, We are so very sorry to hear that your stay with us was less than satisfactory. We do read comments/feedback and use it as training tool for all our team members. Please feel free to contact the hotel and ask to speak with me directly so I can hear further of what occurred while on your trip to...

Estero, Florida
Reviewed 27 September 2016 via mobile

Easy to access this very comfortable hotel. Bar and food are great. They have a grill which sets them apart from other hotels of this size. The staff were great and very friendly. Every staff member welcomed you and were helpful. Only drawback was their wifi connection. Difficult to stay on the network.

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Helpful?
Thank Sherlynh269
kathrynp816, General Manager at Hilton Garden Inn Kansas City, responded to this review

Thank you Sherylynh269 for your kind words regarding our staff and the amenities you enjoyed while here at Hilton Garden Inn KCK. I am sorry to hear about your struggles with our WiFi connect though, I will make sure we touch base with our providers and insure this does not an issue in the future. We do hope to see...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Kansas City

Address: 520 Minnesota Ave, Kansas City, KS 66101-2930
Region: United States > Kansas > Kansas City
Price Range: ₹ 8,098 - ₹ 14,836 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kansas City 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Hilton Garden Inn Kansas City Hotel Kansas City
Hilton Kansas City
Kansas City Hilton
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kansas City staff and other travellers.
4 questions
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Saint Louis, Missouri
over a year ago
Kansas City, Missouri
Brisbane, Australia

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Questions? Get answers from Hilton Garden Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid rooms anywhere near the elevators and request highest floor - but really: don't stay here”
AMarieT_12, 11 Apr 2017 | Read review
“Dont get a room, you will regret it. Save your money for somewhere nicer.”
jasonrO6941BR, 1 Apr 2017 | Read review
“Use the Hilton Honors App to select your room prior to arrival”
heatherbC5716OJ, 2 Mar 2017 | Read review
“downtown kc on the kansas side. quiet part of town, but close to the action.”
ChristyS6, 17 Oct 2016 | Read review
“Well set up”
annavera4444, 30 Aug 2016 | Read review
5 of 5
Booking.com
US$ 221* /night
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TripAdvisorUS$ 221
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Prices are for 1 room, 2 adults
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