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BEST WESTERN Butterfield Inn

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#2 of 13 Hotels in Hays
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Butterfield Inn
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547 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Campton, Kentucky
Reviewed 6 days ago NEW

Good, clean comfortable room. I requested a room away from other quests because my handicap son makes a lot of noise and I was put on the 3rd floor in a corner room away from other guests. Which put us at ease.

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Helpful?
Thank conniesargent145
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to tell us about your stay! We love hearing guest feedback, and are more than happy to hear we were able to make your stay that much more comfortable. We enjoyed having you, and hopefully we hear from you again soon! Thank you, Aundie Front Desk bwbutterfieldinn@gmail.com (785) 621-4337

Glen Carbon, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 24 November 2016

I haven't stayed in a Best Western for years, mostly because I found their properties aging and not kept up. But this property in Hays was a very pleasant surprise. It had been recently remodeled and reopened. Our room was spacious and clean. The beds were very comfortable. I appreciated the sitting area consisting of two chairs with footstools and...

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Helpful?
1Thank dmowen
About Hotel's Favourite Review
Manager17127, Front Desk Associate at BEST WESTERN Butterfield Inn, responded to this review

Thank you so much for such a wonderful review! We're happy to hear our Best Western exceeded your expectations! We do our best to keep our property in tip top shape, and love that our hard work made your stay that much better. We appreciate our staff, and are elated to hear that do as well. Thank you for staying...

Lawrence, Kansas
Reviewed 6 days ago NEW

I had spent a couple of nights at the hospital with a family member and needed a place to relax and freshen up. The room was very large, relaxing and comfortable. The bathroom was large and clean. I will stay here again!

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Helpful?
Thank Annette S
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for such a kind review about our property! We're happy our facility was able to provide what you needed during your stay, and that you would like to return! Thank you for the kind words about our property as well! We hope your next trip through Hays is with better circumstances, and we can't wait to hear from...

Martinsville, Indiana
Reviewed 1 week ago

I strongly recommend, if you choose this hotel, inspect room before you pay...many of the systems, lights, thermostat, air handling unit in wall, television, remote control, were either non-functional or functioned significantly below acceptable...also, window was filthy (bird feces on large portion of window) as were other areas in room..not a good experience..

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Helpful?
Thank 350richw
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to let us know about your stay! We want to apologize for the inconveniences you encountered. We have taken into account each issue you encountered, and are working on solutions to many of the problems! We pride ourselves in being a clean, and well maintained property, and are sorry to hear your stay did...

Reviewed 2 weeks ago

good service,,, however breakfast buffet could use a tune up, eggs are awful! Other stuff is good! great location off I70, convenient to other services, beware of the Mexican restaurant next door though, food is a little bit sketchy, has nothing to do with this hotel though!

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Helpful?
Thank hemisteve
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for letting us know about your stay with us! We want to thank you for such nice words about our staff, as well as our hotel itself. We also would like to thank you for letting us know about the problems you encountered at breakfast, and we are currently looking into solutions to fix the problem. Next time...

Albuquerque, United States
Reviewed 2 weeks ago

This motel is good value, quiet, close to a Walmart, and near the interstate. Hot breakfast available and the cook would made eggs to order. The only thing that could have been better is the bathroom lighting, which was too dim for me.

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Helpful?
Thank Linda S
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to let us know about your stay! We are so enthused to hear about how well your stay went. We've worked hard to improve our breakfast, and make sure we're able to cater to you in any way you might need, and are happy to hear we succeeded! We want to apologize for our...

Lakewood, Colorado
Reviewed 3 weeks ago

Must be the nicest place to stay in Hays, KS. Clean all around, nice little pool, room was large, clean and well furnished. Beds were comfortable and the Air Conditioning was COLD! I'm sure there are cheaper places to stay in Hays but this place wasn't particularly expensive (under $100 when we stopped off here) and a great value for...

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Helpful?
Thank Chris M
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for letting us know about how great your stay was! We take pride in our property, and the new upgrades we have, and are happy to hear they made your stay that much more enjoyable. We want to thank you for the compliments to our rooms and pool as well! We hope you think of us during your...

Derby, Kansas
Reviewed 3 weeks ago

This was a business trip. It was a very clean room, and quiet. I did not hear any highway noise. Located close to a lot of food places. Appreciated the free wifi, which is always important when traveling for business. Breakfast was good, can't go wrong with eggs and ham. Definitely, stay there again.

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Helpful?
Thank Bryan B
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to let us know about your stay! We're so glad to hear you enjoyed your stay, and all the different amenities we offer. Thank you for complimenting our breakfast and hotel rooms as well. We appreciate your business, and hope that next time you're in Hays, you'll come back and visit us again! Thank...

Vienna, Virginia
Reviewed 3 weeks ago

Though the lobby was not as uniquely decorated as some Best Westerns, it was was comfortable and pleasant. The rooms were clean, comfortable, and pleasant as well. The breakfast was the same as at other Best Westerns (which was good). The indoor pool was absolutely the warmest I'd ever swum in (which was also good). The front desk staff at...

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Helpful?
Thank FFtravels
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us this review! We're glad to hear you enjoyed your stay, and that you enjoyed our property, specifically our breakfast, pool, and staff! We hope you are able to come back and visit soon, hopefully once we finish remodeling into a Best Western Plus! Thank you again for letting us know about...

Kansas City, Missouri
Reviewed 4 weeks ago

This looks like a brand new hotel, the rooms are big and i felt safe staying here. Great staff, wonderful breakfast and the pool is amazing. I liked having food available in the gift shop as well as the vending machine. The fresh cookies were warm, i must have been there just at the right time.

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Helpful?
Thank peter s
Manager17127, Front Desk at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time out of your day to tell us about your trip! We're so glad to hear you felt safe at our property, and you enjoyed our other amenities. We also want to thank you for letting other guests know about the different amenities our property offers, and how much you enjoyed them! We hope you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Butterfield Inn

Address: 1010 E 41st St, Hays, KS 67601-9495
Region: United States > Kansas > Hays
Price Range: ₹ 6,418 - ₹ 10,307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Butterfield Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Butterfield Hotel Hays
Best Western Hays
Hotel Style:
#1 Romantic Hotel in Hays
#3 Business Hotel in Hays
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Butterfield Inn staff and other travellers.
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Surprise, Arizona
11 months ago
11 months ago
Camden, SC
over a year ago
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Questions? Get answers from BEST WESTERN Butterfield Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turn up the heat a bit, the blankets are a bit thin.”
A7529ZWpeters, 26 Mar 2017 | Read review
“I tend to enjoy rooms on the East side (sunrise is nice).”
NunyaBitnes, 1 Jan 2017 | Read review
“All rooms are updated so it does not matter.”
Mbg999, 13 Dec 2016 | Read review
“We asked for top floor away from elevator and facing away from I-70.”
rnbauck, 20 Nov 2016 | Read review
“very comfortable beds.”
shelbymeister, 8 Nov 2016 | Read review
5 of 5