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Holiday Inn Express Hotel & Suites Garden City

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Holiday Inn Express Hotel & Suites Garden City
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65 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Garden City
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Showing 65: English reviews
Jewell, Kansas
Reviewed 30 August 2014

We did find dead bugs in the bathroom the first time we stayed but all was well the second time. They do welcome dogs which we appreciate. Because of our dog we do tend to stay in Holiday Inns and found this one just a tad less than others in which we have stayed. The gentleman at the front desk...

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Helpful?
Thank kerma1950
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear kerma1950, Thank you for sharing your feedback regarding your stay. I am pleased to know that you liked our pet friendly hotel and the service received from our front desk. I regret that the bathroom’s level of cleanliness was a disappointment. We do take all of the reviews we receive very seriously as they allow us to identify areas...

Reviewed 23 August 2014 via mobile

Upon entering bathroom in our room we found some dead and some alive beetles. Staff is friendly but for a four person room they can only give you a set of three towels due to a towel shortage. Breakfast was fair Pool is good size but had to go request for pool towels. Step outside, go down the stairs and...

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Helpful?
Thank El015a
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear El015a, Thank you for sharing your feedback regarding your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am delighted to read that you liked the friendliness of our staff. However, I regret that you were not satisfied with the level of cleanliness,...

Denver, Colorado
Reviewed 25 July 2014

Comfortable place, if you're passing through Garden City Kansas. Located close to the highway and tasty restaurants. Friendly and welcoming staff. Clean room and bathroom. The best part is nice accommodations for your fuzzy friend!

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Helpful?
Thank kbdare
Wichita, Kansas
Reviewed 7 July 2014

Booked a room with two queens, got there and there were none available. The king room had a musty smell and was very humid. Nice gentleman at the front desk. At breakfast the pancake maker was broke. Otherwise breakfast was ok.

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Helpful?
Thank Dennis600
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Dennis600, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Colorado Springs
Reviewed 4 July 2014

We arrived just after 11 pm, Went to our room and it was not the room with two queens I had reserved online. Back down to the desk, no one around. Clerk did show up and said she had been getting hot water. Switched to another room with two queens on the same floor. The room smelled of smoke. Do...

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Helpful?
Thank yellowcat3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear yellowcat3, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am very disappointed to hear about your experience during your recent stay. Please accept our sincerest apologies for any inconvenience the room allocation and the condition of our room may have caused you. I have taken note of your comments...

Colorado
Reviewed 11 June 2014

We were very comfortable in this hotel. The rooms were very clean, quiet and we will stay there again when in town. Staff was friendly and welcomed us. The attendant was helpful to select a room where we could watch our pickup and trailer that were loaded.

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1Thank Kaylin1941
Bentonville
Reviewed 25 May 2014 via mobile

Hotel is clean and quiet. Pool area needs some slip resistant flooring added since the flooring is very slick and some has been painted, adding to the problem. Biggest issue we had was lack of seating in breakfast area. It is right in the lobby. They need to remove couches and add some table and chairs.

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Helpful?
Thank bern78
Denver, Colorado
Reviewed 9 May 2014 via mobile

I've stayed here at least twice. A nice clean hotel with a very pleasant staff. The room and bed were very clean and comfortable. The exercise room was handy and well equipped. The morning I left, the maid attempted to enter the room without knocking. Fortunately I had the door latched. I would have would have been a wonderful scary...

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Helpful?
Thank jvboyle
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Jim B, Thank you for your feedback and for choosing our hotel and for telling that you will be back. I appreciate and wish to thank you for the nice words intended for the staff. This encourages our team members to work even harder and consistently delight our guests. On the other hand, I certainly apologize for the inconveniences...

Denver, Colorado
Reviewed 5 April 2014 via mobile

Very clean and comfortable hotel. The room was clean, well lit, with comfortable beds. The bathroom was clean with a hot shower and good water pressure (a must). The staff was professional and very friendly. The breakfast area was clean with a great selection. The only issue I had was the folded prepared cheesy eggs were brown. But the chocolate...

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Helpful?
1Thank jvboyle
Oklahoma City, Oklahoma
Reviewed 9 February 2014

I recently changed to Holiday Inn chains as a reliable alternative to Choice Privileges hotels, that gave me a run-around for rewards points- so I no longer choose to stay with them during my business travels. The IHG is much more friendly, as are getting your rewards points. The booking was easy. When I arrived; the Front Desk Attendant must...

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Thank JJ S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Garden City is conveniently located on the east end of Garden City where Hwy 156 and Bypass/Loop Hwy 83/50 converge. Start your morning off right with our complimentary Express Start breakfast we feature Express Brand cinnamon rolls. with hot items that include bisquits and gravy, egg and cheese omelets or scrambled eggs, bacon, or sausage, hot and cold cereal, fruit and juices. It is served from 6:30 AM to 9:30 AM each morning. The hotel features rooms with 2 queen size beds, king wheel chair accessible rooms, and king executive suites. Pets are welcome, with a $25 non refundable fee. All rooms have coffee makers, irons and ironing boards, hairdryers, 2/2 line phones, cable TV with HBO and on demand movies. The suites have sofa sleepers, bigger work desks, wet bars with fridge and microwave. We offer high-speed Internet at no charge and a 24 hour full service business center and guest laundry. The indoor pool, hot tub, fitness room are open 24 hours except Friday, Saturday and Sunday, when it closes at midnight. Area restaurants include Lone Star Steak House and Applebee's with an I-hop right across the street, shopping, movie theaters, Lee Richardson Zoo, Garden City Community College and Finney Count Fair Grounds all within 1 mile. Historical Boot hill, Dalton Gang Hide Out and Scott Lake State Park are within 45 minutes of Garden City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Garden City

Address: 2502 E Kansas Ave, Garden City, KS 67846
Region: United States > Kansas > Garden City
Price Range: ₹ 7,040 - ₹ 9,778 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Garden City 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Garden City
Holiday Inn Garden City
Garden City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Garden City staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites Garden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is set back from the highway so it was very quiet.”
 of 5 bubbles WildWendell, 21 Sep 2016 | Read review
“I prefer the rooms on either end, whether western- or eastern-facing and at least 2nd or 3rd story using the stairwells to bypass the lobby.”
 of 5 bubbles pvschmieder, 3 Sep 2015 | Read review
“Handicapped Accessible room number 103, king bed, is near the east entrance. Also great location if you have a dog.”
 of 5 bubbles kerma1950, 29 Aug 2014 | Read review
“The upper rooms are quieter with fewer people walking down the hall.”
 of 5 bubbles Kaylin1941, 10 Jun 2014 | Read review
“West-side (higher numbers), away from the bypass noise; front-side (even numbers) for a better view than alleys with construction or the mall.”
 of 5 bubbles JJS715, 9 Feb 2014 | Read review
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