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Best Western Plus Emerald Inn & Suites

307 reviews
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Traveller (8)
Room & Suite (10)
Dining (3)
Overview
  • Excellent88%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“homemade salsa”(8 reviews)
“ceiling fan”(10 reviews)
“great hotel”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Emerald Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (307)Write a Review
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Traveller rating
266
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LanguageEnglish
266
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Show reviews that mention
All reviewshomemade salsaceiling fangreat hotelsmall barour room was spaciousreal dishesbeautiful propertythe breakfast areathe nicest hotelsplace to stayburritobreakfast staffshower headtop notchgreat bedscookiesbreakfast was excellent
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1 - 5 of 305 reviews
Reviewed 1 week ago via mobile

Rude front desk attendant. Nice enough rooms but there was a recurring banging within the bathroom wall every 5-30 seconds so I hardly slept. Breakfast is the only reason this place receives a 2 rating.

2  Thank TALbuffs
Hotel's Favourite
Reviewed 19 December 2017

This hotel is new and is doing all the big and little things quite well. Easy parking access, not particularly good walking access to surrounding area but lots of options with a very short drive. Located on eastern side of Garden City. Nice breakfast area...More

Review collected in partnership with Best Western
Thank DirkD346
Response from Mark G, Front Office Manager at Best Western Plus Emerald Inn & SuitesResponded 20 December 2017

Thank you for choosing the Best Western Plus Emerald Inn & Suites! We appreciate your comments and look forward to any future stays you might have. Thanks for staying with people who care here at Best Western.

Reviewed 1 week ago via mobile

Everyone was nice but i really enjoyed talking to Estela the breakfast lady her burritos and her home made salsa was delisiosa she deserves a raise to keep up the good work i will definitely come back for sure

Thank charly b
Response from Mark G, Front Office Manager at Best Western Plus Emerald Inn & SuitesResponded 5 days ago

Thanks for the good comments and especially the comments about Estela, I will let her know what you said! Come back and see us soon!

Reviewed 16 January 2018

Room was perfect -clean and well maintained. Breakfast, was wonderful as well. Our children loved the pool and attached hot tub. EVERYONE was friendly, and VERY accommodating. Wonderful weekend - we'll be back!!

Thank _turbo35_ja
Response from Mark G, Front Office Manager at Best Western Plus Emerald Inn & SuitesResponded 3 weeks ago

Glad you had an amazing experience and thought the pool attraction was a hit with the kids! Thanks for staying with people who care here at Best Western.

Reviewed 4 January 2018

The hotel was very nice and the staff was nice enough except when another guest vomited in the pool and the “weekend/holiday” staff advised us there was no one to address this issue until the following day. I might have understood if the hotel would...More

Review collected in partnership with Best Western
Thank tanyac454
Response from Mark G, Front Office Manager at Best Western Plus Emerald Inn & SuitesResponded 3 weeks ago

Sorry that someone vomited in the pool. As we are a limited service hotel we don't have a pool maintenance guy 24 hrs a day. Our staff did mention to you that we could close down the pool as an option, as we were concerned...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$ 101 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (8)
Room & Suite (10)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Teresa S
23 March 2017|
AnswerShow all 4 answers
Response from Rich R | Reviewed this property |
I don't know. For pets you need to contact the hotel directly. That is the case for all hotels and pets, always call first
0
Votes
MtnLove75
9 February 2017|
AnswerShow all 3 answers
Response from Mark G | Property representative |
The type of Mattress is a Beautyrest Recharge pillow top mattress by Simmons Hospitality.
0
Votes
d0nita77
20 June 2016|
Answer
Response from Mark G | Property representative |
We aren't a pet friendly hotel
0
Votes
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12
Room Tips
"We wereon the third floor and so had no overhead neighbors. Didn't notice any particulardifference in any..."
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"request your room when booking so that's notated and prepped for you when you get there. Ask and thou..."
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"Best bang for your buck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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"All rooms nice"
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