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First, I'll get this little chip off my shoulder. I don't get atrium hotels. The center space is mostly useless, except for producing a lot of needless noise when it is busy. On this particular night, when I checked in late, it was...because of some...More
Response from Jeff S, General Manager at Sheraton West Des Moines HotelResponded 4 November 2014
Thank you for the review of your recent stay. We appreciate the feedback on the team members and facilities. I am glad you noted the cleanliness and staff friendliness. I apologize as it sounds like the bar might have been very busy when you arrived-...More
I stayed at the Sheraton West Des Moines 5 times over a 12 month period while traveling on business. My accommodations were pleasant, but what made my stay exceptional was the staff at this hotel. Everyone from the shuttle drivers (who took me to and...More
1 Thank Terri S
Response from Jeff S, General Manager at Sheraton West Des Moines HotelResponded 3 November 2014
Thanks for the great review of your stay! We appreciate the feedback and are glad you enjoyed the facilities and the guest service team! We hope the next time your travels bring you to Des Moines we can host your stay again! Safe travels!
I recently stayed at the Sheraton for 2 consecutive weekends. After my first trip I noticed once I was back at home on Monday, that I had 3 itchy bug bites. Didn't really think anything of it, maybe a mosquito was in my room. after...More
Thank Misha O
Response from Jeff S, General Manager at Sheraton West Des Moines HotelResponded 31 October 2014
Thank you for your review of your recent stays with us. We appreciate the feedback and of course take any concerns about bed bugs very seriously. A clean, comfortable and safe stay is always a top concern. As you know, we had both rooms inspected...More
I was disappointed with the Sheraton in our October overnight stay.
First the disappointments. We booked this hotel last minute on a roadtrip down to Kansas City. We arrived at the front disk around 10:30PM and asked for a their best rate. They told me...More
1 Thank Jake B
Response from Jeff S, General Manager at Sheraton West Des Moines HotelResponded 28 October 2014
Thank you for your recent review. We do appreciate the feedback. I was glad to see you enjoyed the room and found the hotel to be very clean and appreciate you noting that. I do apologize about the frustrations about making your reservations- specifically when...More
I stayed there in late August when I brought my daughter to college. Friendly staff and decent facility, but hard to see beyond the filthy carpet. My recent priceline offer was accepted and I will be staying there in early November and am crossing my...More
Thank Sandra A
Response from Jeff S, General Manager at Sheraton West Des Moines HotelResponded 24 October 2014
Thank you for your review about your recent stay with us. We sincerely appreciate the feedback! We are hoping for new carpet soon as well. It is in the plans.
US$ 123 - US$ 218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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