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West Des Moines Marriott

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West Des Moines Marriott
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369 Reviews from our TripAdvisor Community

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There are newer reviews for West Des Moines Marriott
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Showing 367: English reviews
Georgetown, Texas
Reviewed 21 June 2016

Always stay here when in Des Moines. Everything about this hotel is top notch. The staff is extremely friendly. The rooms are clean and have been refurbished. It is a mid-rise hotel and can't be beat.

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Helpful?
Thank tripandtravel
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear tripandtravel, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you enjoy our comfortable accommodations and friendly service when in town. There is no better compliment than a return visit, so we are humbled by your patronage. Sincerely, Lisa Tuller General Manager

Reviewed 19 June 2016

From the front desk to the restaurant staff, the customer service was fantastic. We had a large group for dinner and the service was top notch. The food is delicious too. Very clean and comfortable room.

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Helpful?
Thank Kristy C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Kristy C, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your visit was pleasant. I’m glad you enjoyed our friendly associates and food service. Thank you for staying with us and we look forward to seeing you again. Best, Lisa Tuller General Manager

Omaha
Reviewed 13 June 2016

Checked in late on Friday evening for two nights. We need three rooms and even though they were extremely busy, they managed to get all our rooms very close together. The rooms were so spacious and comfortable. The beds were so comfy as well. The entire staff was friendly and very accommodating. The rooms were so clean and tidy. Also,...

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Helpful?
Thank Roxie5166
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Roxie5166, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort your family experienced while staying with us. Thank you for your feedback regarding the slow service your received in our restaurant; I have taken note....

Dougherty, Iowa
Reviewed 11 June 2016

Room was very nice..front desk was friendly, but Freddy was our driver to and from the mall and for going out to dinner...he is the best! His personality is fun loving and so sincere! We would stay here again just to see Freddy!

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Helpful?
Thank Shelle89
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Shelle89, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so I look forward to sharing your kind remarks with Freddy. We thank you for your patronage and hope to be your hotel of choice in the area. Best,...

Reviewed 6 June 2016

I had a good stay there last week -- staff was great, accommodations were fine. But if you go, meet Freddie the van driver. he's a terrific guy, will take you anywhere you want or need to go. He's a Renaissance man, just a great guy. My interaction with him made this trip a home run. He went above &...

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Helpful?
Thank Pat C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Pat C, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences; I look forward to sharing your kind remarks with Freddie. Thank you for taking the time to share your review. Best, Lisa Tuller General Manager

Reviewed 5 June 2016 via mobile

We stayed one night to go to Adventureland. I was surprised this hotel has much lower rates than the other nearby Marriott hotels like Fairfield and Springhill Suites. You have to search for it on the Internet but it is worth the hunt. The service was very helpful. The front desk moved our rooms so we could be next to...

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Thank Dave S
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Dave S, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Lisa Tuller General Manager

Reviewed 27 May 2016

Quick two-day trip with the family to DSM for shopping and stuff. Checked in as Marriott Platinum and received the customary greeting, as well as a concierge-level 2 queen room. Room was clean, quiet, and well appointed. Beds were comfortable. The pool is large, temperature-controlled, and clean. Same for the jacuzzi. Parking is plentiful and well-lit.

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Thank EdivSeventen
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear EdivSeventen, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and amenities made for an enjoyable family staycation. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Lisa Tuller General Manager

Ute, Iowa
Reviewed 18 May 2016 via mobile

I have to go to west Des Moines every other month for business meetings This hotel is the best! The rooms are beautiful, super clean and the staff is top of the line. They have the perfect place to hold a conference. Love it there! I hate to leave.

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Thank Tammy B
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Tammy B, Welcome back! Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking...

Sauk Centre, Minnesota
Reviewed 4 May 2016 via mobile

I stayed here to attend a conference. My room was clean and the food was above average. The location is close to shopping and other diversions. You cannot go wrong when you stay at a Marriott. The staff was friendly and hard working. I forgot my toothpaste and they gave me samples free of charge. The internet service was a...

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Thank fogarty777
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear fogarty777, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while attending your conference. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Lisa Tuller General Manager

Dubuque, Iowa
Reviewed 23 April 2016 via mobile

I've stayed at this hotel several times & it's always a pleasant stay! I was here for a conference. The staff is friendly & accommodating, the rooms are nice & the food was good. The only negative thing was the noise the air conditioner makes when it turns off & on. I stayed on the 7th floor which was quiet.

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Helpful?
Thank krise1985
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear krise1985, I'm delighted to hear that you enjoyed your stayl. It’s great to receive your kind comments about our accommodations, food & service. I have noted your feedback regarding the noise pollution stemming from the air conditioning unit. We appreciate your return visit and hope to see you again. Sincerely, Lisa Tuller General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: ₹ 7,991 - ₹ 17,399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Southwest side is the quite side of the hotel.”
JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
Vito33Ming, 25 Sep 2016 | Read review
“Free wifi for Marriott rewards members, King Suite rooms are spacious”
cupfarb, 27 Aug 2016 | Read review
5 of 5