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West Des Moines Marriott

Marriott HotelsUS$ 223*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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West Des Moines Marriott
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373 Reviews from our TripAdvisor Community

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There are newer reviews for West Des Moines Marriott
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Showing 371: English reviews
Buchanan, Michigan
Reviewed 20 June 2015

We were ver pleased with our clean and comfortable room. Everyone was pleasant and the restaurant was credible. It's location next to I 80 is most convenient. Also, the concierge floor provides a good breakfast and place to relax.

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Helpful?
Thank Martin R
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Martin R, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Lisa Tuller General Manager

Illinois
Reviewed 2 June 2015

Spent the weekend here and absolutely loved this hotel! Staff was wonderful. Lobby and restaurant area was trendy and lively. The furniture in the room was new and clean. Loved the decor in the room. Fitness center had equipment equal to what I find in my local gym. As a bonus they had ear buds available. This was a great...

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Helpful?
Thank Motherof3Illinois
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Motherof3Illinois, Thank you for taking the time to share your kind review. I’m glad you found our accommodations modern, amenities ample and staff friendly. We look forward to being your hotel of choice when in the area. Best, Lisa Tuller General Manager

Mason City, Iowa
Reviewed 27 May 2015

Staff was very helpful and friendly. Room service was faster than they said they'd be. Very clean, and we had a baby with us, that was crying but the neighboring wall said they didn't hear a thing. Good stay. A little more expensive than we'd like, but for the area it was a good value.

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Helpful?
Thank Nfoley11
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Nfoley11, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit....

Harrisburg, Pennsylvania
Reviewed 26 May 2015

When I arrived to check in they offered to upgrade us to a suite, my wife and child LOVED the upgrade and big spacious room. Nice staff and great service. The pool and the rest of the amenities were great. Would stay here again.

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Helpful?
Thank Patrick S
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Patrick S, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return...

Reviewed 26 May 2015 via mobile

This hotel was fantastic! Nice and quiet, the room was right off the elevator so I didn't have to walk far. I needed a refrigerator for my meds,and they brought one up. The prices of the food was expensive, so we didn't eat there, but the staff was helpful and polite. I would definitely stay there again next time we're...

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Helpful?
Thank Janet C
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Janet C, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank...

Iowa City, Iowa
Reviewed 21 May 2015

We stayed here in May 2015 because a friend was getting married in the ballroom at the Marriott. The hotel was very clean and check in was very friendly. Our room was clean and well kept as well. We did not eat at the restaurant on site; however, our friend's wedding was catered by the hotel and the food was...

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Helpful?
Thank Sara B
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Sara B, We are delighted that you took the time to write. Your review lets us know that overall, your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while visiting for a wedding. I have noted your feedback regarding the ice-machine, and I appreciate your time in reviewing...

Reviewed 18 May 2015

We were here for a soccer tournament. Check in was swift and effortless. Quiet and comfortable hotel with bar and restaurant. Would have liked to see a fridge in room. Ladies be sure to look in the closet for a hair dryer in a bag. Odd. Kids loved the pool area. Bartender was nice but not confident in her hard...

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Helpful?
Thank John R
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear John R, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. Your honest feedback on areas which we can improve is welcomed. I thank you for your time in reviewing our hotel. We hope to host...

Omaha, Nebraska
Reviewed 4 May 2015

My daughter and I stayed for a competition at Valley Southwoods Freshman. This hotel is right by the interstate but you'd never know it. The rooms are quiet, spacious and clean. The front desk staff is friendly and helpful. We ordered breakfast room service and everything was excellent! There are plenty of eating options nearby and great shopping at Jordan...

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Helpful?
Thank Chellis74
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Chellis74, I'm glad that we provided you with the great stay you've come to know from Marriott. Your time in reviewing our hotel is appreciated and we hope to see you upon your return to the area. Thanks again. Best, Lisa Tuller General Manager

Boston, Massachusetts
Reviewed 1 May 2015

the hotel was clean and what you expect of a marriott. I have no complains and the room service food was good, better than most places we ate around Des Moines. The hotel was close to Drake university were the JO track and field events were taking place. There is a sub shop a corner away with some pretty good...

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Helpful?
Thank Pola705
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Pola705, I’m delighted to hear that you enjoyed your stay. We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Lisa Tuller General Manager

Longmont, Colorado
Reviewed 21 April 2015

I'm not all that sensitive to perfumes, etc. but they really overdid it with the fragrance when it bothers me! Other than that, nice hotel, good location, attentive staff. Bar and light fare in lobby.

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Helpful?
Thank jdbirch
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear jdbirch, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing our hotel. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. Best, Lisa Tuller General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 

Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: ₹ 7,111 - ₹ 18,230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Marriott West Des Moines Hotel West Des Moines
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
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Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge level is nice”
951tanag, 19 May 2017 | Read review
“Southwest side is the quite side of the hotel.”
JBretteD, 19 Dec 2016 | Read review
“Talk to the front desk. They want your business!”
PAtraveler1171, 10 Oct 2016 | Read review
“I always steer clear of first floor”
cartersdg, 3 Oct 2016 | Read review
“The North side faces the highway, but you cannot hear it from your room.”
Vito33Ming, 25 Sep 2016 | Read review
5 of 5
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US$ 223* /night
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Prices are for 1 room, 2 adults
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