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We had such a good experience with our Sunday night stay at Drury Plaza Hotel in Wichita that we decided to stay the second night of our road trip at Drury in Des Moines. At first it seemed too expensive for us then we discovered...More
If we can't stay here while in Des Moines, we move on. Excellent service, excellent amenities, excellent food! We love the kickback in the evenings and a glass of wine. Breakfast selections are great. Used the laundry facilities this time and was a nice room...More
This was truly an awesome experience. All staff members was sincere, professional along with passionate, during 31st July visit. Location was plus, to include parking and cleanliness in hotel and outside as well. This hotel is awesome.....
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We stayed at a Drury Inn in Denver CO and we had such a great experience there that we booked this hotel for a family vacation in Des Moines. We were very excited however, we got to our room, and the first thing we found...More
Thank Tracy B
Response from DruryHotels, General Manager at Drury Inn & Suites West Des MoinesResponded 2 August 2018
We sincerely apologize that you experienced these issues. We strive to always provide a clean room with exceptional service. We value your business and sincerely regret that the level of service was not what you expected and deserved.
We truly appreciate your business and hope...More
On a visit to Des Moines and was surprised by the location of this hotel. Great breakfast, great happy hour ( 3 free drinks every day of your stay ), great pool! Thank you Patrick for great service and attention to our needs. Bryant was...More
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft ...Moredrinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from DruryHotels | Property representative |
Hi, Andrew S! Thanks for your interest in Drury Hotels in Des Moines, and thanks for asking this great question on TripAdvisor. Our Drury Inn & Suites West Des Moines is smoke-free. We hope this helps, and we hope to see you... More
Hi, Andrew S! Thanks for your interest in Drury Hotels in Des Moines, and thanks for asking this great question on TripAdvisor. Our Drury Inn & Suites West Des Moines is smoke-free. We hope this helps, and we hope to see you soon! If you have any questions, our team can be reached at 515-457-9500. They will be happy to help!