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In my 30 years of traveling, and also as a Premium Elite member of IHG, I am disappointed to say at check in, I was treated with the utmost disrespect I have ever received at a hotel. Very inconsistent with the IHG brand. I went...More
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 3 weeks ago
I am terribly sorry to hear about your experience. As I'm not sure what it is you're referring to, I'd appreciate it if you would contact me so that we can discuss the matter & I can research this & rectify it if...More
We were amazed to see this is 20 out of 22 in West Des Moines . We feel that in no way reflects the service we received. A couple of maintenance issues were handled quickly. Our one bedroom-room was very spacious and had a view...More
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 29 November 2017
Thank you for your loyalty to Staybridge Suites & IHG. I'm glad that you enjoyed your stay with us & that you found our breakfast & social to be better than other properties - we hear that a lot! We are in the...More
Staybridge Suites in West Des Moines is a well kept, clean hotel with good amenities. The rooms are clean and well appointed, and the bathrooms are in good shape. The staff runs the spectrum from sub-par to competent, and the evening reception offered M-W is...More
1 Thank PatchMeister
Response from Jessica J, General Manager at Staybridge Suites West Des MoinesResponded 15 February 2018
Thank you for reviewing your recent stay with us. I'm glad that you enjoyed your stay. I'm sorry we weren't able to offer you an upgrade - hopefully next time we'll have rooms available to offer. I will share your review with the...More
We arrived at the dinner hour while traveling I-80 west. After registering for the night, we were welcomed by the front desk staff to a relaxing light dinner & happy hour in the lobby. What a nice surprise after a long day on the road....More
I enjoyed a visit to this hotel on business. My partner, Marcus, joined me, and we got a nice suite with a gas fireplace. There was some excellent white wine in the pantry for a reasonable price and food to be ordered. We sat on...More
Response from Jessica J | Property representative |
We have two Studio Suites that feature a King Size bed. The first is a mini suite, which has a king size bed, desk, wet bar with mini fridge, microwave, coffee pot & toaster, as well as a shower/tub combo with a... More
We have two Studio Suites that feature a King Size bed. The first is a mini suite, which has a king size bed, desk, wet bar with mini fridge, microwave, coffee pot & toaster, as well as a shower/tub combo with a jetted tub.
The standard Studio King Suite has a king size bed, living room area with sleeper sofa, kitchenette with full size fridge, 2 burner cooktop stove, microwave, coffee pot, toaster, dishes & cookware, as well as a dishwasher & garbage disposal.
Please call the hotel at (515) 223-0000 & we'll be happy to answer any additional questions you may have, as well as help you make a reservation. We hope to see you soon!!