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SpringHill Suites Des Moines West

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Traveller (22)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent30%
  • Very good34%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)
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LanguageEnglish
55
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9
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All reviewsstand alone showershower and toiletserving guestsdes moinesbedroom areafresh fruitcomfortable suitehot breakfast itemsscrambled eggsjordan creek mallseparate sinktv standgreat stopfront desk attendantperkins restaurantrefrigerator and microwaveseparate rooms
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11 - 15 of 181 reviews
Reviewed 28 August 2017

Stayed at this hotel as I was traveling from Nebraska to Michigan. Hotel was very easy to find and grounds looked well kept. Desk clerk was very pleasant checking me in. Room has a small siting area, tiny kitchenette, and a king bed. The bathroom...More

Thank Brian W
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 20 September 2017

Thank you for your feedback. We have many projects in the works as we prepare for our renovation at the end of this year beginning of next year.

Reviewed 27 August 2017 via mobile

I selected this property while visiting Des Moines to help settle in a relative at Drake University. I chose it based on a recent experience with Springhill Suites Napa and was not disappointed. The room was spacious and comfortably laid out. Small fridge and microwave...More

Thank LDGM
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 20 September 2017

Thank you for your response. We are looking into the bathroom fan noise. We look forward in serving you the next time you are in the Des Moines area.

Reviewed 13 August 2017 via mobile

This hotel is located right along I-80 on the west end of the Des Moines metro. It has good access to the interstate, restaurants and a mall that is new enough that people still go there to shop - so it is full of stores....More

Thank sdski
Response from Tyler C, Manager at SpringHill Suites Des Moines WestResponded 14 August 2017

Thank you for taking the time to five us feedback regarding your stay. Unfortunately we have fallen short during your visit. Please be assured that we are taking immediate corrective action to ensure that these items are corrected moving forward. We are planning a renovation...More

Reviewed 8 August 2017

This hotel was not on our list to stay in as we were originally checked into the Fairfield Inn across the street. Due to the terrible conditions at the Fairfield, we decided to check into this property for the remaining two nights of our stay...More

Thank Midatlanticmom3
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 10 August 2017

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Springhill Suites by Marriott West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 7 August 2017 via mobile

We came to Des Moines for one night to visit our son who was competing in a Disc Golf Tournament. The West Des Moines Marriott was our first stop but when they said their jacuzzi wasn't working, we went next door to Spring Hill Suites,...More

Thank westwoods4us
Response from Abid T, General Manager at SpringHill Suites Des Moines WestResponded 8 August 2017

Dear westwoods4us, Thank you for taking the time to comment and share your experience with the Springhill Suites Des Moines West hotel. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$ 90 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 90 - US$ 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in West Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (22)
Room & Suite (22)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
cathyhammel
3 August 2017|
AnswerShow all 4 answers
Response from Brian B | Reviewed this property |
I'm not sure. I would guess 10 years or so. They have several nice upgrades.
0
Votes
526lynne
20 February 2016|
Answer
Response from Brian B | Reviewed this property |
Possibly the executive suites.
0
Votes
Room Tips
"Really quiet even though close to freeway."
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"floor on upper floors quieter, away from the parked cars on the first floor."
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"Pricy as compared to similar accomodations"
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"Request a room that is NOT next tot he elevator or ice machine area!"
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