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SpringHill Suites Des Moines West

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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Sioux City, Iowa
Reviewed 6 days ago NEWvia mobile

This was my first stay in a Springhill Suites and I was impressed enough to return. The furnishings are modern and the room layout is pretty neat, and I wouldn't expect that just from looking at the building. My elite status was recognized at check in by a welcome notice perched on the counter with names of elite members checking...

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Helpful?
Thank 300braveheart
Reviewed 1 week ago via mobile

When we check in Keith upgraded us to a whirlpool suite. The hotel is a bit on the older side and and could use some updating or I would have given it five stars. Nice large pool area for the kiddos and being on the fourth floor was nice as my wife is a lighter sleeper. Overall very nice.

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Thank John H
Holland, Michigan
Reviewed 4 November 2016 via mobile

We stayed one night during a road trip across the country. Since we've had good experiences at other Springhill Suites, we booked this one. The rate was very good and the front desk staff were very friendly and helpful. They even recommended a wonderful Chinese restaurant that delivers. Unfortunately we could hear noise (a lot of heavy footsteps above us)...

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Helpful?
Thank Boysens
Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give us valued feedback regarding your stay. It is good to hear that you enjoyed our Chinese recommendation but unfortunately we have fallen short during your stay. I will be passing this comment along to all hotel staff to ensure that we are correcting the issues that you have brought forth. Please be...

Ann Arbor, Michigan
Reviewed 2 November 2016 via mobile

We have stayed at SpringHill Suites before and didn't think twice about staying here as we traveled home. Plus they are so quiet compared to other hotels. The staff was super friendly and we enjoyed the evening social/happy hour. Craft beers and snacks - a nice touch. Our room was spacious and I think the carpet and bedding had been...

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Helpful?
Thank kargalvan
Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give us feedback regarding your stay. It is great to hear that you enjoyed the staff, and social hour. It is disappointing to hear that you had some issues with your room. Please be assured that we are taking immediate corrective action to correct the issues that you have brought forth. We have...

Reviewed 11 October 2016 via mobile

I can't say enough about how much we enjoyed our stay! Excellent staff who went out of their way to be helpful, comfortable suite with a jet bathtub, comfortable beds, and great breakfast that included fresh fruits, and oatmeal and cereal bars, eggs with various toppings, bacon, beverages, and lots of breads and sweets.

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Thank Donna M
United States
Reviewed 3 October 2016

Great location situated close to interstate I-80. Check-in and check-out was very smooth. Staff were very friendly and helpful. The continental breakfast was delicious and offered an array of choices to fit almost everyones breakfast needs. The sausage skillet was awesome!

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Thank OliviaLB2013
Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give us feedback regarding your stay. It is great to hear you enjoyed the location, staff, and our breakfast!

Fox River Grove, Illinois
Reviewed 25 September 2016 via mobile

Although in a convenient location & friendly staff, this property is noisy, with loud traffic on the connecting street, and late night parking lot noise (and bright lights) at the neighboring Perkins diner. The walls inside are also quite thin on this older building so a peaceful sleep should not be expected when at full capacity. The room configuration was...

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Helpful?
Thank Cindy409c
Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give us feedback regarding our hotel. We apologize that your stay was less than satisfactory. We have many projects throughout the end of this year and into 2017 to spruce up our property and bathrooms. Thank you again for your feedback, please be assured that we are taking immediate corrective action to address...

Reviewed 25 September 2016 via mobile

We stayed for one night and arrived late. The lobby area (and breakfast) was great, but the room we stayed in had an odd odor. The room is very spacious, but between the mildew on the caulk to the bathroom floor, it just felt like this place needed a good scrubbing and annual maintenance.

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Helpful?
Thank Beth G
Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you so much for giving us feedback regarding your stay. Unfortunately, we did not meet your, or our own standards. I am forwarding this feedback to all hotel team members to ensure that we can correct these items moving forward. We have many projects through the end of this year and into 2017 to spruce up our property. Again,...

Omaha, Nebraska
Reviewed 15 September 2016

We visited the Springhill suites in West Des Moines a few weeks ago. Our check in was smooth and the price for the room which had 2 beds and a pullout sleeper was very reasonable. The exterior of the hotel and the rooms, however, were in need of some serious TLC. We arrived late and left early so our stay...

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Helpful?
Thank All-InclusiveCouple
Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give us feed back regarding your stay. We have many projects throughout the end of this year and into 2017 to help spruce up our property. Thank you again for your feedback, please be assured that we are taking immediate corrective action.

Oneonta, Alabama
Reviewed 31 August 2016

Went to DesMoines for a baseball tournament for youths 9& U. Decided to stay in the hotel where most of the teams were staying. Was worried about noise problems with that many, probably 75-80 boys, how ever we were surprised how quiet it was. Comfy beds, adequate free breakfast and a lake behind it for the kids to fish in....

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Thank Walt324

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Des Moines West

Address: 1236 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Price Range: ₹ 6,538 - ₹ 11,121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Des Moines West 3*
Number of rooms: 97
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Also Known As:
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines
Hotel Style:
#8 Business Hotel in West Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Des Moines West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You definitely want top (4th) floor if possible.”
 of 5 bubbles Riverwest48, 13 Jul 2016 | Read review
“Just off I-80, which runs just north of the hotel, choose rooms accordingly”
 of 5 bubbles simonsays85, 15 Jun 2016 | Read review
“Do NOT get a ground floor room.”
 of 5 bubbles SCalCanz, 1 May 2016 | Read review
“Slow elevator, but otherwise all rooms would be good”
 of 5 bubbles brucep460, 29 Jan 2016 | Read review
“the jacuzzi room is very spacious and was worth the extra $10.00”
 of 5 bubbles roed2er, 26 Oct 2015 | Read review
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