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Quality Inn & Suites

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Quality Inn & Suites
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 81: English reviews
Reviewed 31 October 2015 via mobile

First of all we did not feel safe when we drove up due to some of the people around the lobby area. Our group stayed on two different floors and as soon as we got off the elevator on both levels the place reeked of strong cigarette smoke and the room were just as bad. Even though the doors said...

Thank simonfam6
Thief River Falls, Minnesota
Reviewed 26 October 2015

This place is sketchy, old outdated and in a strange area. Our safe door latch was broken, there was a hole in the suite door, only one towel in a jacuzzi suite, the blow dryer was missing, the toilet didn't flush, popcorn under the pullout bed, had a faint smoke smell everywhere, water dripping in buckets in the lobby, the...

Thank Alison L
Delaware, Ohio
Reviewed 25 July 2015

Pros: Friendly management. Clean room, but carpet had pet stains all over. Con: Free WiFi - But every click of the mouse brought up an ad that covered an inch and a half of my computer screen. There was also an ad at the bottom of the screen. There was no way to turn off the ads. Most hotels offer...

Thank Gerald D
East Dubuque, Illinois
Reviewed 5 July 2015

This is my second time staying at this hotel, the first was 7 years ago. I remembered it because the rates are reasonable and you get a very spacious suite. I have 4 kids so spacious is the key. Bedroom with two beds and separate living room, hot tub and counter area. Fridge seems sketchy....I have a feeling it's not...

Thank Pruchica
Reviewed 2 April 2015

I'm not even sure where to begin. SERIOUSLY! This place should only allow check-ins prior to sun down, because being outside in this part of town is unsafe. The doors here are truly locked for the safety of its guests. Fold out couch had no linens and there was a large blood spot on the mattress. Asked front desk for...

Thank restlen
Phoenix AZ
Reviewed 5 February 2015

There were a few bright spots in my stay that I'll address immediately, then move on to the depressing aspects! The customer service is solid. The evening front desk agent was fantastic - helpful, kind, professional. The overnight front desk agent was welcoming and cheerful. These employees should be commended for their hard work in the midst of a worn-down...

Thank DesertDweller32
London, United Kingdom
Reviewed 4 January 2015

I am always a bit amazed when I see some shocking reviews of a hotel, and I experience nothing close to the sort. I am a firm believer in getting what you pay for, and you certainly achieve that at this Quality Inn. One thing I will agree on that appears in most of the bad reviews is that the...

1Thank handicappedtravel
Big Lake, Minnesota
Reviewed 11 December 2014

We stayed at this hotel strictly for sleep - checked in at 9pm and checked out at 7am the next morning. We got a great deal on a 2-room suite with 2 double beds, a pullout couch and 2 bathrooms. The rooms were big, we didn't feel cramped at all. The bedding was clean, the pullout couch was sufficient (surprisingly...

1Thank Kim D
Reviewed 23 November 2014

Went to check in 5 mins before check in time was given a room the sheets were on the floor cups had been used go back down and tell they recived a different room had reserved a king bed smoking with mini fridge, the 2nd one they gave me was 2 full beds non smoking, go back down complain again,...

Thank twisted6
Reviewed 17 November 2014

This hotel is in need of investment. During a 2 night stay the elevator broke and a water pipe leaked on the ground floor. The staff is solid and very helpful but they cannot overcome the basic condition of the building (carpets, flooring, beadlinens, etc). We had not issues at all with the staff just the conditions of the hotel....

Thank p2soup

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Hotel & Grounds (2)
Room/Suite (15)
Dining (3)
Business Centre/Function Rooms (1)
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  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a Waterloo hotel adjacent to Five Sullivan Brothers Convention Center The pet-friendly Waterloo, IA Quality Inn & Suites(R) hotel is located adjacent to Five Sullivan Brothers Convention Center and Isle Casino Waterloo and 3 miles from the Lost Island Water-park. Other attractions are: • National Cattle Congress • John Deere World Headquarters • Waterloo Industries • University of Northern Iowa • Grout Museum District Young Arena is close to us, too. Several restaurants and golf courses are nearby. Our amenities include: •Free high-speed Internet access •Free deluxe continental breakfast     •Free local calls •Free daily newspaper     •Free coffee in the lobby Access to our business center and copy and fax machines is available. All our rooms have refrigerators, microwaves, coffee makers, hairdryers, irons, ironing boards and safes. Some rooms have whirlpools. Non-smoking rooms are available. Laundry facilities are onsite. Whether traveling to the Waterloo area on business or vacation, Quality Inn & Suites is the perfect location. Book your room today. ... more   less 

Additional Information about Quality Inn & Suites

Address: 226 W. 5th St., Waterloo, IA 50701
Region: United States > Iowa > Waterloo
Price Range: ₹ 2,957 - ₹ 5,982 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 68
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Also Known As:
Quality Hotel Waterloo
Quality Inn And Suites
Waterloo Quality Inn
Quality Inn Waterloo
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room across the alley at the Ramada Inn.”
 of 5 bubbles JudithC54, 8 Aug 2016 | Read review
“Ask for a room with working key card locks and functional AC,or stay in another hotel.”
 of 5 bubbles travisb213, 12 Jun 2016 | Read review
“We stayed in suite on fifth floor, very poor!”
 of 5 bubbles 756tracyp, 6 Jun 2016 | Read review
“I would recommend one of the suites on the 5th floor. They are very spacious and have Jacuzzi tubs.”
 of 5 bubbles 461lorik, 15 Feb 2016 | Read review
“Don't stay here”
 of 5 bubbles alisonl979, 26 Oct 2015 | Read review
5 of 5