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Spent the night at this hotel while visiting Northern Iowa University. It was exactly what I needed. Peace, comfort and quiet. The room was clean and fully equipped. If I'm ever in the area again, I will definitely stop here again. Nice selection of restaurants...More
1 Thank Tracey S
Response from KEN M, General Manager at Quality Inn & SuitesResponded 4 February 2016
Hotel Staff is so pleased you enjoyed your stay with us. We look forward to having you stay with us again. We would be happy to recommend some of our favorite local restaurants.
What a wonderful young lady desk clerk we had in the evening. She showed us to our room to make sure it had no pet odors and was very helpful and friendly. Our rate was $89 and we stayed on the 3rd floor. The room...More
Response from KEN M, General Manager at Quality Inn & SuitesResponded 21 October 2015
Dear Traveler. Thank you for making our hotel your second home when you're in Waterloo Iowa.Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.
It was gross. The kitchen sink was clogged, there was a good size stain on the couch that looked very much like fecal matter, dishwasher broken and backed up, there were crickets all over our room..... Reported all to management and housekeeping, they fixed the...More
Response from KEN M, General Manager at Quality Inn & SuitesResponded 19 August 2015
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More
We were in the area visiting family and decided to try this hotel. It had competitive prices and good reviews. From our check-in to check-out, everything was handled well. The rooms was clean and everything worked. There were many features we did not use because...More
Response from Rajesh P, General Manager at Quality Inn & SuitesResponded 12 August 2015
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
We booked this hotel through corporate travel agency for a weekend stay when we were in town for a youth baseball tournament. The booking request was for a non-smoking room, however the room Candlewood booked was a smoking room that was unbearable. There was no...More
3 Thank simplemom03
Response from Rajesh P, Guest Relations Manager at Quality Inn & SuitesResponded 15 July 2015
We completely understand your frustration and apologize we were not able to help you. We have investigated your case . This reservation was made on line directly by you since we were sold out and only remaining room left was a smoking room and you...More
Response from Angela C | Property representative |
Yes we do have a hot tub located in our pool room. Our pool and hot tub hours are 8am to 10pm. We hope you come to see us and take advantage of the relaxation one can gain from a short period of time in the warm waters of... More
Yes we do have a hot tub located in our pool room. Our pool and hot tub hours are 8am to 10pm. We hope you come to see us and take advantage of the relaxation one can gain from a short period of time in the warm waters of our hot tub.