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Country Inn & Suites By Carlson, Waterloo

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Country Inn & Suites By Carlson, Waterloo
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268 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Start your review of Country Inn & Suites By Carlson, Waterloo
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Des Moines, Iowa
Reviewed 4 days ago NEW

This hotel wasn't as nice as other Country Inn & Suites we've stayed at. There has a large stain on the chair in the room. That didn't make a good first impression. The bed and pillows were comfortable. The bathroom was clean. The buffet was average. The staff were accommodating. Doubt that we'd stay here again.

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Helpful?
Thank SunnySkiesDSM
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Thank you for your review. I do apologize that your stay was less than satisfactory and hope that you will give us another chance the next time you're in the area.

Glen Ullin, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank sandygK8348YB
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Reviewed 1 week ago via mobile

This is the typical country inn and suites. The common areas and room are in good condition. Breakfast was just what you'd expect, make your own waffles, fruit, cereal, etc... There are numerous restaurants near it but the location is ugly. It's right next to a mall and basically has views of a highway and parking lots. We prefer the...

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Helpful?
Thank Laurie W
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Laurie, Thank you for your review. We hope to see you again soon!

Greenville, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 222amyi
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Reviewed 4 weeks ago

We check in Friday evening Feb 17th and checked out Sunday afternoon. Saturday at about 8:00 AM we returned to the hotel after spending all night at the hospital. We were tired and wanted to rest. We went to our room on the third floor and the room key wouldn't work. I went down to the desk, nobody there, but...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 360tl
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

I sincerely apologize for your poor experience with the front desk staff. I definitely would like to address this, if you could provide more information so I may narrow down who the employee was that assisted you I would greatly appreciate it. You may email me at cx_wtrl@countryinns.com Thank you.

rural Alberta, Canada
Reviewed 4 weeks ago

We were disappointed in the age of this hotel. Our room felt clean but aged and worn out. The room cards didn't work well when the weather was cold. I wish the price would have reflected the condition of this hotel. I would pay more money to stay at a hotel that is newer or updated.

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Helpful?
Thank Trish B
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Trish, Thank you for your review of the Country Inn and Suites in Waterloo. We hope to see you again soon.

Aitkin, Minnesota
Reviewed 12 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Karen M
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Reviewed 10 February 2017 via mobile

It was a little out of the way but I found it ok. Very near food and shopping. My room was large and clean with microwave and mini fridge. Large bathroom and nice sheets and pillows. Breakfast was good with some hot choices. I would stay again.

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Helpful?
Thank J-sevenlakes
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Thank you so much for your wonderful review of the Country Inn and Suites in Waterloo. We are so glad you enjoyed your stay with us and hope you come back soon!

Ankeny, United States
Reviewed 6 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Fred L
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Oelwein, Iowa
Reviewed 4 February 2017 via mobile

Very nice! The room was great, the pool and hot tub were great, breakfast was great! Worth the money spent to have a good time and feel at home. Staff was very friendly. Well kept hotel. We will defiantly be booking with this chain of hotels in the future.

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Thank 20calebb
Tai P, General Manager at Country Inn & Suites By Carlson, Waterloo, responded to this review

Thank you for your kind review! We are so glad you enjoyed your stay with the Country Inn and Suites in Waterloo. We look forward to seeing you again!

31 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites Waterloo, Iowa Hotel Offering charming decor and convenient amenities, the Country Inn & Suites in Waterloo is the perfect stop for your next vacation or business trip in Iowa. Our accommodations provide all the comforts of home and office, including complimentary Internet access, a delicious free breakfast, well-appointed rooms and an indoor pool. With top-notch amenities and guest-centered services, lodging in Waterloo is sure to be hassle free. 100% non-smoking facility ... more   less 

Additional Information about Country Inn & Suites By Carlson, Waterloo

Address: 4025 Hammond Avenue, Waterloo, IA 50702
Region: United States > Iowa > Waterloo
Price Range: ₹ 5,559 - ₹ 8,371 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Waterloo 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn Waterloo
Waterloo Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor suites are the best!”
 of 5 bubbles sarahdN6104QL, 15 Aug 2016 | Read review
“Save room for breakfast”
 of 5 bubbles louielol, 24 Jun 2016 | Read review
“Our suite was large and spacious.”
 of 5 bubbles askmrg, 15 Dec 2015 | Read review
“The wifi may work on the lower floors”
 of 5 bubbles denthead2001, 16 Sep 2015 | Read review
“No really good views from any location. Our room in the back of hotel faced an industrial parking lot.”
 of 5 bubbles PatP905, 17 Aug 2015 | Read review
5 of 5