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Holiday Inn Express Waterloo

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114 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Waterloo
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Showing 112: English reviews
Minneapolis, Minnesota
Reviewed 1 October 2013

Stayed here one Saturday night in September when in town for a UNI football game. Arrived at check in at 2pm and despite hotel being full Shelley at the front desk was able to get us a room. As a priority club member were given 2 free bottles of water, and bags of pretzels at check in. Stayed in room...

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Helpful?
3Thank nursecommander
gschaudhri, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Guest We are delighted to hear that you had a great stay with us Best Gurmit - GM

Moultrie, Georgia
Reviewed 31 August 2013 via mobile

This was a fantastic hotel. All of the amenities you expect from a $100 per night spot. The only complaint I have (uncontrollable for them) was that there is a really crappy Motel 6 next door and every night there were people outside being loud and little beater cars with broke down mufflers driving in and out. If you require...

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Helpful?
1Thank mchl_brks
gschaudhri, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for your comments, my associates are delighted to hear all you had to say . Best Gurmit - GM

Chester, Virginia
Reviewed 21 August 2013

From the time we arrived to the time we departed, this was a great experience! Norma & Lynette from room cleaning were exceptional; they always quickly responded to my needs. Sharon from the breakfast dining room did a wonderful job with what she had to work with and was always pleasant. The front desk had great chocolate chip cookies! I...

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Helpful?
Thank L B
gschaudhri, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Guest Thank you for your kind words! We greatly appreciate your recognition of our associates team work work! We look forward to seeing you again soon. Best Gurmit - General Manager

Carroll, Iowa
Reviewed 3 August 2013 via mobile

We didn't get the opportunity to stay at this hotel, so maybe it has some great amenities that we missed. What I do know is that we booked online, my husband stood in line over a half hour waiting to check in, while the kids and I sat in the car in the middle of a severe thunderstorm, only to...

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Helpful?
Thank Ejpete
gschaudhri, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Guest Necessary action has been taken to fix the issue ! Best Gurmit General Manager

Goose Creek, South Carolina
Reviewed 18 July 2013

We booked (Using the HI 1-800 number) two rooms and a roll away bed early. Upon arrival the front desk stated that they did not have a roll out bed for us. After getting to our rooms they both smelled like a stale smoke house for sausage. After 20 minutes of debate and running the A/C we decided to stay...

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Helpful?
Thank gleasond
gschaudhri, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Guest Appreciate your feedback , we have installed air freshers. Best Gurmit General Manager

Jacksonville, Arkansas
Reviewed 16 July 2013

Stopped here at around 10:30pm on our way to Minnesota. A room was available and the check-in staff at that time of night was really great. The room was nice, and really big. We were in an accessible room which means the room and the bathroom were really huge. The only con was that the TV was small for the...

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Helpful?
Thank love2travel109
gschaudhri, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Guest Appreciate your comments and we look forward to welcoming you to our hotel once again Best Gurmit General Manager

Evansville, Indiana, United States
Reviewed 25 June 2013 via mobile

So I will start by saying this is a nice hotel, Pro: pool, hot tub, workout room con: they all close by 10pm Pro: happy hour from 5-7 beer wine and snacks. Everyone gets two drinks. Pro: rooms are nice and they even have makeup remover wipes with the shampoo and mouthwash Con: the rooms are freezing! 65 degrees in...

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Thank Amy Y
Sac City, Iowa, United States
Reviewed 13 May 2013

The hotel was nice, breakfast lady nice, housekeeping NOT SO MUCH! Left a few things in our room after check out. We were meeting some friends and couldn't leave right away to get them. So we called and told the front lady what we had left and would stop in a couple hours and pick them up on our way...

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Helpful?
1Thank Amy C
IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear Amy C, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of...

iowa
Reviewed 12 April 2013

My wife and I booked a room here through a third party booking service to save a few bucks. Checked in and gave them a credit card for incidentals. A couple months pass and when reviewing the credit card bills we noticed there was a charge from the third party booking service (as there should have been) AND another one...

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Helpful?
3Thank Terry K
IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear bubbatrout, Thank you for taking the time to post your comments online. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am deeply sorry that your stay was a disappointment during this visit due to the shortcomings received from the service of our staff. Rest assured that I have noted your...

Tampa Bay area, Florida
Reviewed 7 April 2013

I travel constantly for business, every week. If there is anything I hate in life it is something that makes my job and my travels more difficult. I would have booked this hotel and had my finger on the button to book then noticed that the rate changed by a few dollars each night during my stay. The amount is...

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Helpful?
2Thank 32,331
IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear 32331, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Zelyn...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The brand new Holiday Inn Express hotel in Waterloo-Cedar Falls, Iowa provides comfortable, completely non-smoking accommodations near Waterloo Regional Airport (ALO). Located in the heart of Iowa, Waterloo offers attractions for both the business and leisure traveler. Our hotel is close to several corporate offices. The John Deere research facility, Tyson Foods, Omega Cabinets and Berch Cabinets are within easy driving distance. You will be able to get to your meeting or convention on time as we are near the Five Sullivan Brothers Convention Center and the National Cattle Congress. The University of Northern Iowa and Allen Hospital are also close. Waterloo offers a variety of attractions for the entire family. Crossroads Mall offers premium shopping located just across from the hotel. The Lost Island Water & Park is only minutes away. We are just two miles from the Isle of Capri Casino. Other nearby attractions include the Grout Museum of History & Science and George Wythe Park. A complimentary hot breakfast is provided each morning while free high-speed Internet access is available throughout the hotel. We also have a fitness center, meeting space and a continuous current, indoor pool. Stay Smart, stay at the Holiday Inn Express Waterloo-Cedar Falls. ... more   less 

Additional Information about Holiday Inn Express Waterloo

Address: 2127 Laporte Rd, Waterloo, IA 50702-2739
Region: United States > Iowa > Waterloo
Price Range: ₹ 7,011 - ₹ 10,686 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Waterloo 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Waterloo Hotel Waterloo
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Questions & Answers

Questions? Get answers from Holiday Inn Express Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles pgpgsr, 5 Nov 2015 | Read review
“Room on 2nd floor at the end of the hall was quiet, also the AC.”
 of 5 bubbles richardaB9725ZX, 25 Sep 2015 | Read review
“Upper room was quiet. Kids racing hall (late nite) was negative. We lived!!”
 of 5 bubbles budbyr, 11 Aug 2015 | Read review
“May 2015 construction on the north side of hotel. Southside rooms are quieter right now.”
 of 5 bubbles paigem909, 26 May 2015 | Read review
“Ask for room number ending in 22, it will be at the end of the hallway opposite side of the stairwell.”
 of 5 bubbles KCfaninSTL, 22 Jun 2014 | Read review
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