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Holiday Inn Express Waterloo

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Holiday Inn Express Waterloo
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Waterloo
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Showing 112: English reviews
Sacramento, California
Reviewed 3 August 2016

I stayed at Motel 6 which was a terrible mistake. I relocated to Holiday Inn Express and was so pleased with my room. My room was a nice size and very clean, the bed was so comfortable. I had an early wake up (3 am). The receptionist (Sue) was very nice and helpful, there were fruit, muffins, bagels and fresh...

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Helpful?
Thank tonnettechappel
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in the Waterloo area. Sue does a great job during the overnight. I am glad she was able to take care of you and your family. I know how...

Coralville
Reviewed 24 July 2016 via mobile

This was one of the nicest hotel rooms I've stayed in. We stayed in a single room with a king sized bed. The room was very large and comfortably furnished. The room's ceilings seemed higher than most hotels and that really gave the room a spacious feel. The furniture was nice and in good shape, not worn out or grimy,...

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Helpful?
Thank LisNick
Saint Louis
Reviewed 22 July 2016

Ended up here because the Hampton Inn was booked and a happy hour sounded nice. (M-W only) The $157 for a one bed room seems way overpriced. The happy hour is for members only. Even though we had signed up for a membership several years back, the clerk could not find our account and suggested the account had been deleted....

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Helpful?
1Thank greenhorn33
IHGService, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear greenhorn33, Thank you for taking the time to express your thoughts and concerns about your recent stay. I am happy to read that you regarded our rooms and gym to be clean and nice. However, I would like to apologize about the poor service at check in, rates to be high and breakfast to be unacceptable. We would like...

Reviewed 16 July 2016 via mobile

We were at The Clarion Inn in Cedar Falls the night before, which was supposed to be a week's stay while we visited family. We booked here instead because that place was horrible. I was so relieved walking into the hotel and seeing how clean it was. Our room was a nice size and clean. Great shower head, large bathroom,...

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Helpful?
Thank Regina F
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Regina, Thank you for taking the time to fill out the guest survey regarding your recent stay. I am glad to read we took such great care of you while you were in the Waterloo area. Our team takes pride in their work. Everything we do is designed to deliver an excellent experience and great hotel guests love. From...

Reviewed 12 July 2016 via mobile

My husband stays in Holiday Inns about 85% of the year for work. This one did not rank the highest. We got to town earlier than planned and were able to get an early check in so that was helpful. Our dealings with staff beyond that left a lot to be desired. We had to go to the front desk...

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Helpful?
Thank Kira P
IHGService, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear Kira P, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you found our room accommodations to be comfortable. On the other hand, it is regrettable that the overall level of service you have received did not live up to your expectations. Allow me to apologize for any...

Omaha, Nebraska
Reviewed 10 April 2016 via mobile

Wow! This hotel is above and beyond this price you pay. I was so impressed! The hotel is clean and so nice. Our room was clean, beds comfortable as ever! The pool and hot tub area was amazingly clean and great size for an indoor pool. My kids has a blast! The breakfast in the morning was top notch! The...

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Helpful?
Thank Trisha402
Shelley D, Guest Services / Front Desk at Holiday Inn Express Waterloo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shelley D Guest Services/Front Desk

Reviewed 9 March 2016 via mobile

Why I quit staying here: 1) no high definition TV. It's 2016 Tony! Do you have HD tv at home? 2) The road noise is horrible. It's like the windows are open. The windows are so poor, there's no sound insulation....at all! 3) can't hear the non hd tv when the window unit turns on. The only reason I stayed...

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Helpful?
Thank Craig h
Troy G, Manager at Holiday Inn Express Waterloo, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the TV and noise you experienced during your stay. Rest assured that these issues will be looked into. Once again I am sorry of the TV and noise issues. We hope you enjoy your trip to Key West next month. We...

Ludington, Michigan
Reviewed 8 November 2015

This is a very well maintained property and has a great staff. The breakfast area is done perfectly with clean, hot fresh food. The lobby is nice, good exercise gym, the hot tub and pool are nice, a little on the small side so noisy if there are children in there screaming. Overall very satisfied.

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Thank David W
Waterloo, Iowa
Reviewed 6 November 2015

I have stayed in IHG hotels for 128 days so far this year & this hotel is at the bottom of the barrel. My internet speed was at 11mbps most of the time & dropped to 1mbps multiple times. My 1st night I ordered a pizza and put the leftovers in the fridge. The following day I went to heat...

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Helpful?
Thank pgpgsr
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear pgpgsr, My name is Troy Gaviola and I am the General Manager at the Holiday Inn Express Waterloo. Thank you for taking the time to review your recent stay with us. I am sorry you experience a less than outstanding stay. I have contacted our internet provider regarding your internet speed. Our hotel has a 10mbps download and a...

Reviewed 9 October 2015 via mobile

When I first arrived at this Holiday Inn Express I was very pleased. The lobby is spacious and clean, there were snacks and sodas out for guests that evening, the room was spacious, clean and comfortable and the bathroom large and accommodating. All pluses. Then the warts began to show. The highway noise was very evident from night one and...

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Helpful?
Thank John V
Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear John V, My name is Troy Gaviola and I am the General Manager at the Holiday Inn Express Waterloo Iowa. Thank you for taking the time to post your recent stay. I am sorry to you experienced noise issues with your neighbors as well as the traffic noise. I understand the impact additional noise can have and the frustration...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The brand new Holiday Inn Express hotel in Waterloo-Cedar Falls, Iowa provides comfortable, completely non-smoking accommodations near Waterloo Regional Airport (ALO). Located in the heart of Iowa, Waterloo offers attractions for both the business and leisure traveler. Our hotel is close to several corporate offices. The John Deere research facility, Tyson Foods, Omega Cabinets and Berch Cabinets are within easy driving distance. You will be able to get to your meeting or convention on time as we are near the Five Sullivan Brothers Convention Center and the National Cattle Congress. The University of Northern Iowa and Allen Hospital are also close. Waterloo offers a variety of attractions for the entire family. Crossroads Mall offers premium shopping located just across from the hotel. The Lost Island Water & Park is only minutes away. We are just two miles from the Isle of Capri Casino. Other nearby attractions include the Grout Museum of History & Science and George Wythe Park. A complimentary hot breakfast is provided each morning while free high-speed Internet access is available throughout the hotel. We also have a fitness center, meeting space and a continuous current, indoor pool. Stay Smart, stay at the Holiday Inn Express Waterloo-Cedar Falls. ... more   less 

Additional Information about Holiday Inn Express Waterloo

Address: 2127 La Porte Road, Waterloo, IA 50702
Region: United States > Iowa > Waterloo
Price Range: ₹ 7,504 - ₹ 10,369 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Waterloo 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Waterloo Hotel Waterloo
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Questions & Answers

Questions? Get answers from Holiday Inn Express Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room on the top floor on the side closest to the road and not the freeway. End rooms are the best!”
 of 5 bubbles kv1361, 7 Jan 2017 | Read review
“Don't stay here”
 of 5 bubbles pgpgsr, 5 Nov 2015 | Read review
“Room on 2nd floor at the end of the hall was quiet, also the AC.”
 of 5 bubbles richardaB9725ZX, 25 Sep 2015 | Read review
“Upper room was quiet. Kids racing hall (late nite) was negative. We lived!!”
 of 5 bubbles budbyr, 11 Aug 2015 | Read review
“May 2015 construction on the north side of hotel. Southside rooms are quieter right now.”
 of 5 bubbles paigem909, 26 May 2015 | Read review
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