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Holiday Inn Express & Suites Urbandale

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Traveller (6)
Room & Suite (14)
Dining (5)
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Overview
  • Excellent50%
  • Very good33%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“des moines”(17 reviews)
“pancake machine”(3 reviews)
“hie property”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites Urbandale
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Special Offer: Book Direct and Save
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
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Traveller rating
82
59
23
7
5
Traveller type
Time of year
LanguageEnglish
82
59
23
7
5
Show reviews that mention
All reviewsdes moinespancake machinehie propertytypical hiethe breakfast areathe hotel is conveniently locatedroom was cleanoff the highwaythe main reasonyogurtfront desk staffnice hotelwould stay here againstayed here for one nightqueen suiteair conditionereasy access
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41 - 45 of 176 reviews
Reviewed 28 June 2016 via mobile

Stayed here for 2 nights a few weeks ago. Standard amenities for HIX. Place was practically brand new and the staff was friendly and accommodating. Location was good as well. There was a brew pub a few blocks away, so you really can't go wrong...More

Thank K P
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 5 July 2016

Thank you for your feedack. We are glad you got to visit some of the local eateries during your time with us and we hope you will come see us again soon.

Reviewed 28 June 2016 via mobile

We rolled in late and we're greeted by friendly faces who helped us get a room. The room was clean, quiet and a great place to sleep before continuing our journey west. We would stay here again. More friendly and helpful faces as we checked...More

Thank Scott M
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 5 July 2016

Thank you for taking the time to let us know about your stay. We are thrilled to have provided you an excellent stay on your way to Colorado. We hope you have the opportunity to visit us again during your next road trip.

Reviewed 15 June 2016 via mobile

The cancellation policy at this Holiday Inn in Urbandale, Iowa does not take into consideration the family. Every other Holiday Inn that I have ever stayed in allows for cancellation up until 6pm the night of my reservation. I didn't know that this Holiday Inn...More

Thank Caxtyn
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 27 June 2016

Thank You for your feedback. We do take all feedback from our guests to heart and have forwarded your comments to the appropriate parties. We thank you for your continued loyalty to the IHG family of brands.

Reviewed 10 June 2016 via mobile

I stayed here one night while visiting friends in the area. Hotel staff was very friendly and accommodating. The room was immaculately clean and comfortable. Would definitely recommend for one night or long term.More

Thank ajshirl
Response from Nick C, General Manager at Holiday Inn Express & Suites UrbandaleResponded 5 July 2016

Thank you for your feedback. Our team takes pride in the service and cleanliness experienced by each of our guests and we are thrilled that we left such an impression with you. We do hope you pay us another visit on your next trip to...More

Reviewed 23 May 2016

New hotel off the interstate. Very clean, staff was friendly, and the breakfast was great! Easy to check-in and check-out. Lots of pillows on the bed. They had a pool and hot tub. We will stay there again!

Thank kcredrocker
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 122 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 122 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (14)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
cdsMI
26 July 2017|
AnswerShow all 4 answers
Response from G M | Property representative |
Yes. All of our guest rooms do have mini refrigerators included with the room.
0
Votes
Ryan M
15 July 2015|
Answer
Response from G M | Property representative |
We do have rooms that have 2 queen beds and a sleeper couch. These rooms are our 2 queen suites. Not all rooms have this option. Only the 2 queen suites.
0
Votes
Lisa A
18 November 2014|
AnswerShow all 2 answers
Response from ssabolovich | Reviewed this property |
There are two queen beds and a sleeper couch. No enclosed bedroom.
0
Votes
Room Tips
"Very quiet area but not much of a view."
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"Make sure things work before settling in"
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"Check to see if there is a major event in the area with younger individuals"
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"Go to the IHG website"
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