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Super 8 Story City

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Super 8 Story City
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146 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 Story City
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Showing 145: English reviews
Spirit Lake
Reviewed 6 September 2016

Check in person was very pleasant & helpful. Hallways & room were surprisingly quiet. Two areas that were less than good -hallway had a strong smell, not sure if smoke or what; also, the pillows were very poor, almost no support in them.

Review collected in partnership with Super 8
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Helpful?
Thank Terry K
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for taking the time out of your busy schedule to provide us valuable feedback. I'm happy to hear the staff was pleasant and helpful and the rooms were quiet. I apologize for anything that was less than satisfactory with your stay and please know that it is feedback like yours that helps us improve. Once again I apologize...

Mayer, Minnesota
Reviewed 28 August 2016

I had made a reservation on line for a King bed and hot tub for $68.82. When I got there they wouldn't give me the room at that price. They said that the Hot Tub room was $108.00.

Review collected in partnership with Super 8
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Helpful?
Thank Robert T
Nicky P, Manager at Super 8 Story City, responded to this review

I am very sorry about any misunderstanding about your room at check in. Our records did not show any reservation for that price and our hot tub room has never had that rate. Our goal is to accommodate everyone with a relaxing stay and great amenities. Again, I am very sorry about this issue, I always encourage our guests to...

El Paso, Texas
Reviewed 20 August 2016

Review collected in partnership with Super 8
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Helpful?
Thank 122janish
Nicky P, Manager at Super 8 Story City, responded to this review

Delavan, Wisconsin
Reviewed 4 August 2016

Reserved King, Hot Tub Room. When I got there they said that was not what was reserved and I could not have it. Very disappointed with the lack of communication between the Wyndam rewards site where I reserved the room and the attendant at the front desk.

Review collected in partnership with Super 8
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Helpful?
Thank tammyk73
Nicky P, Manager at Super 8 Story City, responded to this review

I am so sorry about any miscommunication that caused your stay to be less than what you expected and for any inconvenience. I hope that you will visit us again and give us a second chance to provide you with a relaxing stay in one of our clean comfortable room and experience all of our great amenities. Sincerely, Nicky P...

Winona, Minnesota
Reviewed 21 July 2016

Review collected in partnership with Super 8
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Thank judyp75
Nicky P, Manager at Super 8 Story City, responded to this review

Pismo Beach, California
Reviewed 14 July 2016

There were places to eat nearby. It was a short trip to the airport in Des Moines the next day. The room was comfortable.

Review collected in partnership with Super 8
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Helpful?
Thank L2294BBleec
Nicky P, Manager at Super 8 Story City, responded to this review

I'm glad that you liked our convenient location, clean rooms, and enjoyed the good local restaurants. It was great having you as our guest, we hope you had a good flight and hope to see you again next time you're in Story City. Sincerely, Nicky P Manager

Kansas City, Missouri
Reviewed 7 July 2016

Story City is on our way to Minneapolis for a family gathering. We enjoyed our time there. Unfortunately, there aren't any vegetarian-friendly dining options nearby so we made a short trip to Ames for dinner. The room was clean and the bed was comfortable, though.

Review collected in partnership with Super 8
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Helpful?
Thank Jeff P
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for choosing our Super 8 in Story City. We work very hard to keep our property clean and provide friendly service. I am happy to hear you liked the beds in the room and hope to see you in your future travels to Story City. Sincerely, Nicky P, Manager

Little Rock, Arkansas
Reviewed 29 June 2016

Came in without reservation, check in was quick with friendly staff. Stayed in room 123, which offered a location close to back entry making it convenient for luggage. They also have an area on that end for large vehicle parking, so was even able to park on that end for loading/unloading-right by door before moving to the regular parking spot....

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Helpful?
Thank JoAn C
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for your kind words! I am happy to hear you enjoyed your stay at our Super 8. Looking forward to seeing you in your future travels to Story City.

Iowa Falls, Iowa
Reviewed 28 June 2016

Very disappointed! Offered an upgrade for $20 cash. Upgraded to whirlpool suite, I think it was the staff room- VERY Gross & Dirty Bed looked like it was slept in, hair in whirlpool and smelled musty

Review collected in partnership with Super 8
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Thank Sabrina V
Reviewed 25 June 2016 via mobile

When making reservations several weeks ago I clearly informed the reservation person that we would have a service dog. When checking in the clerk saw the service dog!!! The following day the owner of this place threatened to charge me ( via my daughter who has said service dog) a 500 dollar fee due to her having a dog without...

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Helpful?
1Thank JulesOfKansas
Nicky P, Manager at Super 8 Story City, responded to this review

Thank you for your valuable feedback. I truly apologize for the miscommunication regarding your service dog and the housekeeping issues you encountered during your stay. I would like to thank you for taking the time to bring these matters to my attention so I can take action and provide further training. Please rest assure I have addressed this issue with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Super 8 Story City hotel, conveniently located off Interstate 35, offers value in a picturesque Midwestern town. Only 45 minutes north of Des Moines and 10 minutes from Iowa State University, our Story City hotel offers easy access to local attractions and restaurants, including the antique Herschell-Spillman Carousel, VF Outlet Mall, River Bend Golf Course, Pizza Ranch, Happy Chef, McDonalds, Subway, and Dairy Queen. ... more   less 

Additional Information about Super 8 Story City

Address: 515 Factory Outlet Drive, Story City, IA 50248
Region: United States > Iowa > Story City
Price Range: ₹ 4,771 - ₹ 6,405 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Story City 2*
Number of rooms: 42
Reservation Options:
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Also Known As:
Super Eight Story City
Story City Super Eight
Story City Super 8
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Questions & Answers

Questions? Get answers from Super 8 Story City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor back”
 of 5 bubbles 300gem, 18 Sep 2016 | Read review
“Choose a different hotel!”
 of 5 bubbles Nancy2Minnesota, 25 Aug 2015 | Read review
“there are two other hotels that were only 10 more to book. will go there again.”
 of 5 bubbles 202LindaS, 30 Jun 2015 | Read review
“Don't book here - wish I had read all these reviews before I booked - was desperate after 14 hours on the road for a place to say with a pet. I am glad I did not get fleas or bedbugs”
 of 5 bubbles rjproperties, 19 Aug 2014 | Read review
“Chose another motel.”
 of 5 bubbles JBMMarietta_Ohio, 20 Jul 2013 | Read review
5 of 5