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Lexington Inn & Suites Ottumwa

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Lexington Inn & Suites Ottumwa
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74 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Sunrise, Florida
Reviewed 5 days ago NEW

I will never stay there again. The service they said was not available. I stayed there because of the heated pool and it was broken. The pillows were horrible it had little balls and tiny. They never cleaned our room for 3 days, I spoke to the front and they said they would call the head house keeper which I...

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Helpful?
Thank Helentoloza
Rogers, Arkansas
Reviewed 1 week ago

This place was clean but dated. Staff was friendly and the breakfast was wonderful. We would stay here again. My only con is it could have been priced a little lower for being outdated. Overall a good stay

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Helpful?
Thank mwisrock
Reviewed 2 weeks ago via mobile

This hotel is dirty and in complete disrepair. The bathroom vent was hanging off the wall. The wifi was not working so I tried to call the front desk, but...there wasn't even a dial tone on the phone. I went downstairs to ask about the wifi, the phone and towels (because we were short). The front desk seemed like they...

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Helpful?
Thank Jessalayne
Reviewed 4 weeks ago via mobile

FIRST, after we checked in we went to our room and found that the bathroom ceiling was full of mold and the light didn't work. We looked at the poor and found that neither that or the hot tub worked. Because of the mold, we asked to change rooms and they "upgraded" us to a suite. When we got into...

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Helpful?
Thank Brittany C
Reviewed 21 October 2016 via mobile

I've stayed here before and been very happy. But what a difference. Right from the start the gal was busy chatting with a male guest couldn't even acknowledge me standing there. Finally got to my room which had a strong smell of some sort of chemical and the floors were dirty. Like muddy boots had walked through. Pulled back sheets...

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Helpful?
Thank J-sevenlakes
Reviewed 15 October 2016

We are currently staying in this hotel. This is our second and last stay here. Last visit was ok but one of the beds were broken and the pool was out of order, This time I requested a King bed (I am a travel agent and booked my room myself) and I received 2 queens. Ok, I can handle that...

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Helpful?
Thank Denise S
Peoria, Illinois
Reviewed 14 August 2016 via mobile

I am not even sure where to start. At check-in the young man at the desk was on his phone and we interrupted him to check us in. Our room is a 'suite' which means one bed and one pull-out couch. (This is not a suite in my opinion) but the cost was 169.00/night. The room is mediocre at best....

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Helpful?
Thank nikicox1974
Cory R, General Manager at Lexington Inn & Suites Ottumwa, responded to this review

Hi Nikicox1974, Thank you for taking time out of your day to give us some feedback, We do appreciate all this information and your bussiness, We hope that you can give us another chance to impress you on your next trip to Ottumwa! Cory Ruby, General Manager

Sao Paulo, Brazil
Reviewed 13 August 2016 via mobile

The hotel looks ok from pictures but when you get there you may feel disappointed. The bedroom smells bad, mattress is not confy , And my bethroom was full of man hairs. The positive point is the staff who are very Nice And helpful. Breakfast was just standard.

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Helpful?
Thank Suelenmorais
Cory R, General Manager at Lexington Inn & Suites Ottumwa, responded to this review

Dear Suelenmorais, Thank you for taking the time to give us some feedback, I am glad to hear that our staff could meet your needs during your stay. We hope that on your next stay in Ottumwa we can impress you even more. Cory Ruby, General Manager

Rock Island, Illinois
Reviewed 11 August 2016 via mobile

We first got there there was a sign on the desk that said will be right back some 25 min later a young looking kid appears and he was too concerned with the young ladies that were not checking in to the hotel but a paying customer has to wait whille he was drinking his coffee with them. Strike one...

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Helpful?
Thank Louie K
Cory R, General Manager at Lexington Inn & Suites Ottumwa, responded to this review

Hi Louie K, Thank you for taking the time to give us some feedback, We hope you can give the staff another chance to impress you on your next stay in Ottumwa. Cory Ruby, General Manager

Reviewed 30 July 2016 via mobile

The room smelled musty and the pillows even worse and we're flat and the mattress was so old,The toilet was dirty and had poo still in it and the pool..just wow,upon entering the door right away you get a bad mold smell and the pool and hot tub are green this pool shouldn't of even been open... No smell of...

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Helpful?
Thank Melissa P
Cory R, General Manager at Lexington Inn & Suites Ottumwa, responded to this review

Hi Melissa P, Thank you for taking the time out of your day to give us some feedback on how we are doing. We hope that the next time your in Ottumwa we can impress you. Cory Ruby, General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Lexington Inn and Suites of Ottumwa, IA. We are conveniently located off Highways 163/149, just south of Route 63, Exit 40. Enjoy a refreshing swim in our heated indoor pool and relax in our hot tub. Take advantage of our business center with complimentary computer access and printing. Maintain your fitness routine while on the road at our on-site fitness center. We offer complimentary deluxe continental breakfast with hot items daily. Enjoy a cup of coffee from our lobby all day or night with complimentary Wi-Fi access throughout the hotel. All guest rooms include microwave, mini-fridge, coffeemaker, and 32 inch HDTV. ... more   less 

Additional Information about Lexington Inn & Suites Ottumwa

Address: 2813 N Court St, Ottumwa, IA 52501-1134 (Formerly Fairfield Inn Ottumwa)
Region: United States > Iowa > Ottumwa
Price Range: ₹ 4,492 - ₹ 5,581 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lexington Inn & Suites Ottumwa 3*
Number of rooms: 62
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Also Known As:
Fairfield Inn Ottumwa
Fairfield Ottumwa
Ottumwa Fairfield Inn
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Questions & Answers

Questions? Get answers from Lexington Inn & Suites Ottumwa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool was broken no comment was posted, offered me the Hampton and they said it was broken too. room was never cleaned for the 3 days”
 of 5 bubbles Helentoloza, 1 Dec 2016 | Read review
“Choose another hotel - I am a travel agent and worked in the hotel industry for 15 years - Take it from someone who knows the business”
 of 5 bubbles A592QKdenises, 14 Oct 2016 | Read review
“Upper floors, away from the elevator. Not over or near the pool; the humidity in those rooms is abysmal.”
 of 5 bubbles onnagata75, 24 Jul 2014 | Read review
“Maybe when done with construction...”
 of 5 bubbles KansasSummertraveler, 3 Jun 2013 | Read review
“we booked our reservation on line and we requested a first floor room. we got what we asked for and the room was just off the lobby and adjacent to the vending area and pool.”
 of 5 bubbles tonys174, 9 Feb 2013 | Read review
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