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Lakeside Hotel Casino

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411 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Maquoketa, Iowa
Reviewed 2 weeks ago

Was deeply disappointed when we stopped at Lakeside for the night.We use to go a lot when it was Terribles and loved it.Room was ok.comfortable and clean.Had to get a duplicate cards as it has been a very long time.There were no PERKS on card as free buffets etc as you get with others.We spent around 500.00$ and got less...

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Helpful?
Thank Larry P
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello Larry, if it had a been awhile for you being here that would be why you didn't have any offers for free buffets. I will pass on your comments about the buffet to our Food and Beverage team so they know about your displeasure.

Altoona, Iowa
Reviewed 2 weeks ago

They have cleaned up the Hotel from last time I was there. Carpets were clean. Its getting a little worn and they could use an update. Rooms were clean. Refrg kept things cold. The heater worked great The staff was friendly. Had a smoking room and didn't smell the smoke. TV worked great.

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Helpful?
Thank Fran S
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello Fran, thank you so much for taking the time to leave us such a nice review. We are glad that you enjoyed your stay at the hotel with us. We hope to see you again soon!

Iowa Falls, Iowa
Reviewed 3 weeks ago

We enjoy the casino and my kids the rooms and restaurant, the attention really great, super clean the rooms, comfortable, good view, the casino was great, we want to organize again another trip soon as posible

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Helpful?
Thank monim80
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you so much for taking the time to leave us such a kind review! So glad that you enjoyed your visit with us and hope to see you again soon!

Overland Park, Kansas
Reviewed 3 weeks ago

Bed was too high for a handicap person who has limited use of legs. Husband usual doesn't need help into or out of bed but in this room I had to get his feet up onto bed because it was too high.once he was on bench over tub he need help getting feet in and out of tub. He also...

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Helpful?
Thank Margerite S
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello Margerite, thank you for your feedback about the rooms. We apologize for your husbands difficulties, did you happen to stay in one of the handicap accessible rooms? This could help us going into the future with the layouts of the rooms. Thank you again!

lenox,Iowa
Reviewed 3 weeks ago

Rooms are very nice, staff is always friendly and helpful. Buffets always have a good selection,especially the breakfast buffet. Have a good selection of slots and gaming tables. Overall just a great place to spend a night at. Everything is very reasonably priced.

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Helpful?
Thank sjohn488
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you so much for taking the time to leave us such a kind review. We appreciate the feedback from you. Hope to see you again soon!

Olathe, Kansas
Reviewed 4 weeks ago

I was surprised to have a "spa package" fee of $10.00 added to my bill. Free pool usage and wifi but if I did not use the work-out room. It is an unreasonable charge. If my room was comped, then so should this silly charge. The room pillows are awesome! I love the soda/coffee/popcorn machines around the casino. Also there...

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Helpful?
Thank P5781EGbethm
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello, we have a resort fee to help maintain the facility like the pool and wifi and make improvements to our facility. We are glad that you enjoyed the rest of the casino and hope to see you again soon!

Pella, Iowa
Reviewed 4 weeks ago

We love to stay at Lakeside! Hotel, restaurant and casino are all in great condition, staff friendly and helpful. Love being able to go from hotel room to casino within the same building and yet there is enough distance between them that noise and smoke from casino does not affect the hotel.

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Helpful?
Thank Marla C
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello Marla, thank you so much for taking the time to leave us a kind review, we are so glad that you enjoy your time with us and hope to see you again soon!

Des Moines
Reviewed 4 weeks ago

All workers expect for one night shift worker are very rude and hurtful. They spoke to me like I was some poor child that shouldn't be there. Very disappointed in the employees behaviors and it really makes me not want to continue giving this hotel my business.

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Helpful?
Thank joestate1212
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Thank you for taking the time to leave us a review and let us know about this. We are sorry that you left our facility feeling this way. I passed this on to our Hotel Manager and we will be in contact with you.

Altoona, Iowa
Reviewed 10 January 2017

We found the Lakeside Hotel to be a very nice hotel on our trip to Osceola to pick up some Amtrak guests. The staff were very gracious and provided for all of our needs. It was nice to have a restaurant in the facility and the meals were wonderful. Our room was very clean and nice. We would recommend this...

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Helpful?
Thank B5492QIdavidw
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello there! Thank you so much for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay with us and that the rooms and restaurant were up to your liking! We can't wait to see you again soon!

McPherson, Kansas
Reviewed 10 January 2017

I was very disappointed in our stay there. Reason being, I had to call at 2 o'clock for a barking dog. The room next to us had a dog where they had turn the TV up as loud as could be in an attempt to entertain the dog or to cover up it's barking. At 2 AM when I called...

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Helpful?
Thank Debbie M
Hotel Manager A, Public Relations Manager at Lakeside Hotel Casino, responded to this review

Hello Debbie, we are sorry that you didn't enjoy your stay with us but we do have pet friendly rooms and a barking dog is a little out of our control. It sounds that our front desk clerk did try to get the situation under control. Next time you stay with us you can request to be placed in a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Lakeside Hotel Casino

Address: 777 Casino Dr, Osceola, IA 50213-8298 (Formerly Terrible's Lakeside Casino)
Region: United States > Iowa > Osceola
Price Range: ₹ 7,259 - ₹ 10,821 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lakeside Hotel Casino 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Terrible`s Lakeside Hotel Osceola
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Questions & Answers

Here's what travellers have asked, with answers from Lakeside Hotel Casino staff and other travellers.
5 questions
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Polo, Missouri

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Questions? Get answers from Lakeside Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to see the Lake ask for a room on that side.”
 of 5 bubbles 493frans, 3 Feb 2017 | Read review
“If a handicap person was all ready in tub and sitting on bench there is no way they can adjust the water because the handle is way out of reach.”
 of 5 bubbles margerites2017, 24 Jan 2017 | Read review
“Stay on the lower level if you don't smoke”
 of 5 bubbles darylb24, 5 Jan 2017 | Read review
“Too many problems to list. Let's start with- Don't tag your customers with wristbands like cattle just to get in your craphole. That crosses the line, I will not return.”
 of 5 bubbles aaronbG3709PH, 4 Jan 2017 | Read review
“Would like to find an extra blanket in room though, sometime I just like to have the extra cover.”
 of 5 bubbles eldamaebunnyj, 7 Dec 2016 | Read review
5 of 5