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I have stayed here weekly for a while, and I will never ever stay here again! Washer and dryer take hours to perform, complete incompetent on the staff and management. Walls unpainted, spa not working, no one working at the breakfast area. Gradually the quality...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Northwood
Dear Manuel G,
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like...More
Can walk over to Diamond Jo Casino. Room was great, upgraded as IHG member. IHG Chase credit card is great if you don't have it. 1 free night anywhere in the world on your card anniversary. My wife and I each used it in Paris...More
This hotel was very clean and the hotel staff were very courteous, caring, and friendly! We were told upon check in of the Snoozapalooza event where everyone gets a late checkout AND breakfast until noon! We took full advantage of this and chose to come...More
Nothing missing and nothing out of place. It is so nice to know what you will see when you visit a location for the first time. You will find the usual comfy beds and your choice of 'firm' or 'soft' pillows; all in a freshly...More
We love the location in northern Iowa. Right off I30. Able to run off road near hotel. Casino is fun place to lose money, not too smokey. Eating is OK, wish there was another option; buffet, too much money or fast food.