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Royal Decameron Indigo Beach Resort & Spa

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Km 78, RN #1, Montrouis, Cotes des Arcadins 4311 Haiti
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 199
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Free cancellation until 28/05/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1527)
360
Panoramas (21)
Pool & Beach (475)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Decameron Indigo Beach Resort & Spa
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Montrouis
Location
Cleanliness
Service
Value
The Royal Decameron Indigo is the jewel of Hispaniola Island, located at Cote des Arcadins, one of the best-kept secrets of the Caribbean. Located only one hour away from the International Airport and the historical center of Haiti’s capital, between the see and the mountains, with a mile of white sand beaches, at the heart of a 55-hectare tropical reserve. Enjoy days of rest, fun and host your next event. It is a place of serenity, with spacious and comfortable, completely renovated rooms, ideal for resting. ALL INCLUSIVE PROGRAM Buffet-style breakfast, lunch and dinner A la carte dinners and snacks Unlimited national alcoholic beverages, beer, wine and soft cocktails Daily activities program Non-motorized water sports (kayak, surf boards, catamarans) Introductory scuba training at the pool Beach towels at the activity center Beach chairs Tennis courts and lessons from our tennis coach Multisport Court Beach Volleyball Court Nightly entertainment Unlimited local alcoholic beverages at the discotheque Taxes and tips included ROOMS The Royal Decameron Indigo has 380 rooms, 350 of which have sea views and 30 have garden views; all rooms have a balcony or terrace. Two double beds or one king size bed Bathroom with shower and hair dryer Air Conditioning Cable TV SERVICES AND FACILITIES The Royal Decameron Club Indigo is home to 390 rooms with a classical modern style, with spacious common areas and gardens. Daily activity program 2 pools and 2 children’s pools 1 buffet restaurant "Le Marche":Breakfast:7:00 am to 10:30 am Lunch:12:30 pm to 3:00 pm Dinner:7:00 pm to 9:30 pm 1 specialized a la carte restaurant "La Casserole Haitienne" Haitian food Fusion: De 7:00 pm a 8:30 pm 1 restaurante a la carta "Le Boucanier" Comida Mediterranea especialidad Frutos del mar: De 7:00 pm to 8:30 pm 1 snack bar Punta Norte: 11:00 am to 5:00 pm Central Bar "Bon Bagay": 10:00 am - 11:00 am New pool bar "Chiringuito": 10:00 am - 7:00 pm North restaurant bar: 6:00 pm - 11:00 pm Southern restaurant bar (Discotheque): 6:00 pm - 2:00 am 2 reception areas with currency exchange Gym 2 tennis courts 1 multisport court Discotheque 1 gift shops Spa Conference Rooms SERVICES WITH ADDITIONAL CHARGES Spa Taxi Bus service to Por-Au-Prince Medical Service 24 -
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Kids club
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Shared lounge / TV area
Shops
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French

Location

Full view
Contact
Km 78, RN #1, Montrouis, Cotes des Arcadins 4311 Haiti
Getting there
Santiago Municipal Airport229 kmSee all flights
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715Reviews266Q+A62Room tips
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Popular mentions
Ronald D wrote a review Feb 2021
Bronx, New York60 contributions9 helpful votes
I visited Decameron Haiti the second week of January. I stayed 6 days. I really liked it. The place was clean. The staff was friendly. I enjoyed the beach but more importantly I enjoyed the pool, especially early morning when they played light relaxing music. Morning pool workout was a blast. There’s nothing negative to say about the place, except that they only had WIFI in the reception area. So that was annoying to have to carry my computer to the reception to handle work related stuff. The kitchen staff was great. When Ketly and Stephanie realized I was visually impaired, they brought the food to my table. I really appreciated their kindness, along with others at the kitchen. Building 12 is right by the beach. One of the best place to be. I really enjoyed the stay. I could come back next year.
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Date of stay: January 2021Trip type: Travelled solo
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Laurel wrote a review Nov 2020
1 contribution
I did not expect going go a resort in my country encountering rude staff members especially for bartender lady. I asked her for a drink and she took it upon herself to school me when it comes to rum punch. I just wanted my drink not an attitude. I'm debating if I should go back. Other than the staff member lady at the bar, the stay was alright.
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Date of stay: November 2020
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Room Tip: Choose King size bed rooms not double beds
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Raoul wrote a review Nov 2020
Port-au-Prince, Haiti64 contributions8 helpful votes
The location was great, the food was great and our room was nice. Every bartender we met during our stay was very nice and courteous. The only issues we had was that the young lady who checked us in was VERY rude and did not seem like she was in the mood to be there that day. The next morning when we stopped by the front desk to ask for extra water and towels, she told us to just call from our room. When we came back to tell her that our phone was not working, she seemed annoyed. She said she would send someone, but until we checked out no one ever came to fix our phone.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Fernando Gracia, General Manager at Royal Decameron Indigo Beach Resort & Spa
Responded 7 Nov 2020
Dear Raouls , On behalf of the Royal Decameron Indigo Beach resort & spa hotel, thank you for answering our survey and let us know your opinion which is very important for us. We are very sorry to read that that we did not meet your experience We review this situation with the area in charge taking corrective actions in order to continuously improve the experience of our clients. Cordial greetings .
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flavaisland wrote a review Oct 2020
Jersey Shore, New Jersey1 contribution1 helpful vote
My wife and I had been to so many islands in the Caribbean vacationing and it was a refresher when she suggested that we go to Decameron Haiti (which is where I'm from) until we got to the hotel. I have to say Elizaire made the pick up from the airport easy for us. When it comes to the hotel and it staff, its a whole different scenario. Let's Start with the sign at the entrance of the hotel, the paint is all peel off and dirty. Staffs at the guest service didn't really care or didn't how to do their job to help the guest. The first room that they gave us was so filthy, it was in and out we had to change room. During our stay , it was annoying that we can't relax peacefully at the beach, because merchants keep offering nonstop if we wanna buy something. The food at buffet was okay, if you wanna eat some delicious food, you have to make reservation in one of the two restaurants north and south. Again Elizaire was the only go to person to help and its embarrassing, because he only works in excursions.......Overall it's embarrassing after traveling to the only all inclusive resort in the country, I can't come back to the US and vouch for this resort. Shame shame shame, that resort needs to shut down and renovate from head to toes and any traveler that's happy with this resort needs to travel more in other places.
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Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
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Response from Fernando Gracia, General Manager at Royal Decameron Indigo Beach Resort & Spa
Responded 7 Nov 2020
Hello Dear , On behalf of the Royal Decameron Indigo Beach resort & spa hotel, thank you for answering our survey and let us know your opinion which is very important for us. We are very sorry to read that that we did not meet your experience We review this situation with the area in charge taking corrective actions in order to continuously improve the experience of our clients. Cordial greetings .
Read more
apple c wrote a review Oct 2020
3 contributions
The absolute worst hotel post Covid. The staff is VERY rude. Im not sure if it is that they are not getting paid enough or they are just dissatisfied with the environment they are in in just as we the guests were. Only 2 people in the entire hotel even tries to speak english, HOW do you expect tourists to survive if everyone is pointing to give answer or calling 3, 4 people to try to understand a few words like “I need a napkin” or “what kind of juice do you have”. Is this a hotel for the locals or guests? We arrived at the hotel at 4pm only to find out there are NO restaurants opened until SEVEN and no options so we had to starve for 3 hours, oh and breakfast doesn’t start until 8. NO room service & food cant be taken back to the room. Our bathroom was DIRTY and when we called for a cleaning attendant there was NO ONE ON SITE and after I explained the FILTHINESS this lady actually asked me if it is an emergency, thats when I knew the kind of hotel I was staying in. A bottom tier facility with staff that has no training. The next day the cleaning ladies came me at THREE in the middle of the day but yet still we were told they could not clean the bathroom as it needed DEEP CLEANING so we could not take a shower until tomorrow, UNTIL I got really upset and went down to the lobby and screamed at the top of my lungs about it following another complaint I had that they came to sweep up a broken glass and glass was still all over the floor. THE INCOMPETENCE IS BOLD. Eventually the manager was gracious enough to give us another room to shower in. THE NEXT DAY someone came to “deep clean” the shower and realized they had to change the entire shower head? THATS HOW MUCH IT HAS NEVER BEEN CLEANED. Lets talk about Ants. After having a slice of My “birthday cake” the fork was left on top of the fridge, ants took up the top of the entire fridge and the cleaning ladies made the bed and literally left the ants infestation there. Lets talk about Lizards. At least 5 lizards above every floor in the nights, a 4 star hotel? That doesnt do pest control??? Are you kidding me This hotel only has one kind of drink- fruit punch. No apple juice, no orange juice NOTHING No variety at this hotel As far as food, its clear the food is only for locals. We went to check out EARLY and was told to fill out a form, when we asked for a photocopy of the form we got a paper.. that was blank because the hotel ran out of ink so Im not sure where they ran to to get another printer and we were given another paper that we have yet to be able to read 10 words. DO NOT GO HERE
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Fernando Gracia, General Manager at Royal Decameron Indigo Beach Resort & Spa
Responded 7 Nov 2020
Hello Dear , On behalf of the Royal Decameron Indigo Beach resort & spa hotel, thank you for answering our survey and let us know your opinion which is very important for us. We are very sorry to read that that we did not meet your experience We review this situation with the area in charge taking corrective actions in order to continuously improve the experience of our clients. Cordial greetings .
Read more
Previous
PRICE RANGE
US$136 - US$208 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Club Indigo Hotel
LOCATION
CaribbeanHaitiOuest DepartmentCotes des ArcadinsMontrouis
NUMBER OF ROOMS
408
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Frequently Asked Questions about Royal Decameron Indigo Beach Resort & Spa
Which popular attractions are close to Royal Decameron Indigo Beach Resort & Spa?
Nearby attractions include Museum Ogier-Fombrun (1.0 km) and Cafe Sur Mer at Moulin Sur Mer (0.9 km).
What are some of the property amenities at Royal Decameron Indigo Beach Resort & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Royal Decameron Indigo Beach Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Decameron Indigo Beach Resort & Spa?
Yes, free parking is available to guests.
Are there opportunities to exercise at Royal Decameron Indigo Beach Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Royal Decameron Indigo Beach Resort & Spa have an airport shuttle?
Yes, Royal Decameron Indigo Beach Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Decameron Indigo Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Decameron Indigo Beach Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Royal Decameron Indigo Beach Resort & Spa?
The staff speaks multiple languages, including English and French.
Does Royal Decameron Indigo Beach Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Royal Decameron Indigo Beach Resort & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.