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Stayed the night of April 9-10, 2016 for one night, barely anyone there, the parking lot had maybe 10 cars. What can I say, too many issues to list. People working were kind, but obviously poorly managed. We had to laugh when the guy working...More
This hotel is disgusting. The room they checked us into smelled horribly stale, as if it hadn't been opened in a year, and the water from the taps ran brown. When we told the front desk he made excuses about the room just having undergone...More
Needs major renovation to common areas and rooms. Roof was leaking, hall carpets dirty and stained, bathrooms need remodeling.......Cheap rates but you get what you pay for.........Be wary of check in process and protection of your personal identifiable information eg. credit card and drivers license.
The sheets and towels were clean. My towel had a small hole in it. The tp holder had tiny rust spots. The clock radio did not work because the cord was almost completely severed. There was only one bar of soap. The shower worked fine...More
Upon first arriving at the destination I was skeptical. Unkempt outside appearance and very drab. Upon entering the building my fears were confirmed. Dark, dirty, and falling apart. Finally made it to our room which appeared clean at first glance. Nope. Upon inspection of the...More
2 Thank Colleen U
Response from Hotel M, Guest Relations Manager at Hotel Muscatine IowaResponded 14 October 2015
Thank you for taking the time to write a review regarding your experience with our property. while we did speak regarding your prior stay, your feedback on why you were not satisfied was not taken lightly but was rather taken very seriously. We could only...More