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Holiday Inn Express & Suites Mason City

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Holiday Inn Express & Suites Mason City
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168 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Mason City
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Showing 164: English reviews
Saint Louis, Missouri
Reviewed 19 May 2016

We had to go to Clear Lake to visit my husband's family and most of the hotel options in the area looked a bit daunting. We are normally Hilton family stayers but the Hampton Inn had not yet opened. This hotel was perfect for what we needed. Very clean, extremely comfortable beds, seemed to be fairly new and definitely well...

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Helpful?
Thank hutton242
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Hutton242, We are very excited to hear our hotel fit your needs perfectly! Our team wants to thank you for the recommendation! We do work hard, so this is wonderful! We do hope to see you again, even after the Hampton Inn is open! Thanks again!

Reviewed 18 May 2016 via mobile

When we go to Mason City to visit our son we stay out this Holiday Inn. We always have a enjoyable stay. The room are clean staff are friendly and helpful. This Holiday Inn is next to a Ruby Tuesday it is also close to other places to eat. It is a quiet place to stay. The only downfall was...

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Helpful?
Thank Janet Z
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Janet Z, I'm glad our service to you has always been consistently great. My team does very good at being for the guests here at our property. They work very hard, and gladly it shows to our guests :) The pool was down :( but now is working perfectly! See you again Janet, we enjoy having you!

Webster City, Iowa
Reviewed 10 May 2016

My husband and I elected to stay at this hotel due to a wedding in town. We brought our daughter as well. Due to waiting to the last minute, room choice was limited. On a bright note, we booked the king suite. My daughter was hesitant to sleep on the couch hide-a-bed, but once we pulled it out she was...

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Helpful?
Thank Sarah T
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Sarah T, Thank you for taking the time to let us know about your stay! We appreciate both the pros and the cons listed. I'm glad your stay was overall "Excellent!" I apologize the pool was down, it was a sudden break that we were trying to get fixed as quick as possible. We weren't sure as to how long...

Tulsa, Oklahoma
Reviewed 23 April 2016

The employees were all helpful and courteous, the rooms were comfortable and nicely kept up and clean, the beds were comfortable, the breakfast was very good compared to other free continental breakfasts. The only problem we had was the outlet in the bathroom did not work, and they offered to move us to a different room right away. There are...

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Helpful?
Thank Melanie R
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Melanie R, Thank you so much for letting us know how your stay was. I'm glad my staff was prompt when you had an issue, as well as kind throughout your whole stay! We hope to see you again, and will continue to provide you excellent service!

Saint Paul, Minnesota
Reviewed 3 March 2016

A fairly new property and the well located on Mason City's west side, the Holiday Inn Express & Suites has become my location of choice when visiting family in MC. Based on the city and the price, the rooms are better than what you might get elsewhere. No 5-star amenities but well sized, very clean and very comfortable rooms. What...

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Helpful?
Thank SchulzMN
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

SchulzMN, Firstly, I want to thank you for taking the time to let us know about your stay!! We pride our team and our hotel, and it looks like you noticed our hard work. We know how stressful being on the road can be, and especially in certain situations. We want to ensure that we are making your stay as...

Asheville, North Carolina
Reviewed 1 March 2016

Like most Holiday Inn Express properties, this one was clean, comfortable, no surprises. Staff was friendly and attentive, fitness center was adequately equipped and breakfast was the standard fare. If you're staying in the Mason City area, no worries staying here.

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Thank Bonzaiflyer
Reviewed 14 February 2016 via mobile

While the staff was good and breakfast ok... The beds were horrible. I woke up both days with my arms asleep because the beds were so hard. The bed coverings were like sheets not comforters so I had to take blankets from both beds to feel like I was covered adequately. The hotel was accommodating and took care of us...

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Helpful?
Thank Melissa J
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mason City, responded to this review

Dear Melissa J, Thank you so much for your review of our hotel. I am pleased to note your positive feedback about the staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable that our sleeping amenities did...

San Diego, California
Reviewed 8 February 2016 via mobile

I have been staying at this hotel off and on for the past few months and reserve the meeting room on occasion. The staff and management team are always wonderful and pleasant. Beds are warm and comfy and the breakfast area is always cleaned and well stocked in the mornings.

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Helpful?
Thank BoilermakerB0B
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

BoilermakerB0B, We sure appreciate you taking the time to let us know we are doing amazing! Hard work pays off and we can always count on you to assure us of that. We love having our Boilermakers, always a pleasant group to have!! Thank you again for the kind works, see you again very soon!

Des Moines, Iowa
Reviewed 1 February 2016

Front desk staff was very friendly. Check in was quick. Decent breakfast like other HI Express locations. Hotel interior/exterior and rooms were in excellent condition. Only wish they had a hot tub! Enjoyed getting a newspaper daily.

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Thank desmoinesdan
Omaha, Nebraska
Reviewed 21 January 2016

Like new motel that is clean and comfortable. Attractive. Everything is in good repair. Bath and Body lotions and potions. Nice breakfast area with a wide variety of breakfast items including protein choices, and their famous cinnamon rolls. Pleasant staff throughout. Convenient location.

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Helpful?
Thank Nomad062_10
CShellhart, Manager at Holiday Inn Express & Suites Mason City, responded to this review

Nomad062_10, Sounds like we completed your stay, and did an awesome job at it. Thank you! We strive to make YOU, the guest happy, and we succeeded. We will be waiting for your return. :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express & Suites Mason City

Address: 3041 4th St SW, Mason City, IA 50401-1567
Region: United States > Iowa > Mason City
Price Range: ₹ 6,806 - ₹ 9,620 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Mason City 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express & Suites Mason City Hotel Mason City
Holiday Inn Express And Suites Mason City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Mason City staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Mason City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are very convenient when traveling with small children-close to the pool and breakfast area.”
 of 5 bubbles lesfergie5, 25 Aug 2016 | Read review
“hotel is angled from the main road so rooms on both sides are quiet.”
 of 5 bubbles charliec749, 11 Jul 2016 | Read review
“For quiet rooms, choose 3rd floor”
 of 5 bubbles sarahtJ2907SW, 9 May 2016 | Read review
“All rooms are nice and quiet.”
 of 5 bubbles Charlie282, 1 Oct 2015 | Read review
“This is a well kept property and all of the rooms we have had are quiet.”
 of 5 bubbles betsyv2014, 22 Sep 2015 | Read review
5 of 5