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Hampton Inn & Suites Marshalltown

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Hampton Inn & Suites Marshalltown
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327 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Marshalltown, United States
Reviewed 5 days ago NEW

We have used this hotel for family gatherings a couple of times and have always been pleased with the cleanliness and quality of the rooms and particularly the helpfulness of the staff. The check-in and check-out procedure is a bit tedious, apparently due to the outdated hotel software, but we have never had any other issues.

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Thank hapk2017
Dallas, TX
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017 via mobile

I Think we have tried most of the hotels in Marshalltown. The newest is the Hampton Inn and is definitely the best! Fantastic breakfast beautifully served with a wonderful lady as hostess. The rooms are comfy, great bed and thicker walls. Never heard a squeak the entire time we were there. Yummy cookies when you check in and A warm...

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Thank Carolea G
About Hotel's Favourite Review
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. I’m proud of the customer service my staff delivers and I’m glad to...

Eagan, Minnesota
Reviewed 1 week ago

I booked 2 queen rooms connecting, they called to say the rooms I chose online were not connecting. My rooms were not queen and they were not connecting. Why call? At least the rooms I chose had 2 queen beds. I think the hotel was recently built as I didn't see a sign from the highway and I wasn't sure...

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Thank 369christinej
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for taking the time to review your recent stay at our property. We appreciate all feedback and use it as a learning experience so we can continue providing you with an overall wonderful stay when you visit our property. I apologize that the adjoining rooms you wanted were not available upon check in. All of our adjoining rooms...

Kansas City, United States
Reviewed 1 week ago

Upon arriving at the hotel, a welcoming smile awaited me. A fast easy check in and I was on my way to my room. The room was clean and quiet. My only gripe would be the TV was smaller than expected, for a nice quality hotel.

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Thank terrysL4784FH
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience and that you enjoyed your interaction with my staff. We are currently in the process of upgrading all our TVs. Next time...

LeMars
Reviewed 21 March 2017

We enjoyed the hotel the breakfast was good beds were so comfortable and staff was amazing . They were helpful and has a nice pool area even though . we could not use it . Loved the snacks and coffee bar

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Thank Slplssmom
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for your recent stay at the Hampton Inn & Suites of Marshalltown. I am very pleased that you were happy with your stay. It is our goal to receive feedback like yours.

Reviewed 21 March 2017

Hamptons have good breakfasts and are clean. Breakfast was good. Our room was clean, but carpets in public areas (dining room and elevators) badly needed to be vacuumed…at 7:00 AM. Apparently because of a dispute with a landowner, this Hampton has no sign by the road showing where to turn to reach the property. It’s easy to see the hotel....

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Thank William S
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for your recent stay at the Hampton Inn & Suites of Marshalltown and for taking the time to fill out a survey regarding your stay. The survey helps us find areas that may need improvement so we can give you the best experience possible when you visit our property. We value your feedback. We are currently in the...

Erhard, United States
Reviewed 21 March 2017

The lobby was nice, though small. The check-in process was fast and the staff was friendly. From there it went down hill. When we walked into our room, it was huge. It looked even bigger because of the lack of furniture. And what furniture that was there had seen its better days. Overall, the room was so tacky I don't...

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Thank William A
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for completing a survey regarding your recent stay with us. We value all feedback and use to improve our service to you. I apologize for the items you mentioned in your survey. On a regular basis we are working on many items you mentioned. In addition, we are hoping to undergo a property refresh at the end of...

Marion, United States
Reviewed 20 March 2017

Hotel was nice, good breakfast, comfortable bed and bedding. However, I left 2 pair of shoes in the closet and when I called the day following check-out, I was told that nothing was found. I was assured that the room was rented out after I checked out, but that housekeeping would have completed a thorough search of the room. The...

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Iowa
Reviewed 12 March 2017

Stayed at the beginning of March for the state swimming championships. The hotel, naturally, was therefore filled with kids and families. The staff somehow still had smiles on their faces despite all the people and demands being asked of them. Check-in was efficient and we were in a room within minutes. The room itself was large and the bed comfortable....

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Thank JBry
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you had a good overall experience. We look forward to your next stay and do hope it is soon.

Cedar Rapids, Iowa
Reviewed 19 February 2017

The property was clean and well maintained. The staff were friendly and helpful. Our family enjoyed the pool area. We thought breakfast was very good also! I stayed at this hotel another time during a snow storm and the staff and service was great then, too. Would recommend this hotel!

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Thank 174bethanyc
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this review

Thank you for staying at the Hampton Inn & Suites of Marshalltown and also for taking the time to complete a review regarding your stay with us. I’m happy to hear that you enjoyed your stay. I’m proud of the customer service my staff delivers and I’m glad to her that you agree. We look forward to your next stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 West Iowa Avenue, Marshalltown, IA 50158
Region: United States > Iowa > Marshalltown
Price Range: ₹ 6,895 - ₹ 10,311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Hotel Marshalltown
Hampton Inn And Suites
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Marshalltown staff and other travellers.
6 questions
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Denton, Texas
over a year ago
Rapid City, South Dakota
Atlantic, IA
over a year ago

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Questions? Get answers from Hampton Inn & Suites Marshalltown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in teens are closest to elevator, so may want to be avoided for noise. Even numberss face the parking lot/darker side of the hotel.”
JBry, 11 Mar 2017 | Read review
“All rooms were great.. we were on the 2nd floor towards the middle.”
660amiet, 14 Jun 2016 | Read review
“Get a room on the back/corn filed side.”
benzonit, 20 Sep 2015 | Read review
“stay on upper floor”
TerMar1981, 29 Jul 2015 | Read review
“Upgrade to a King, if you have the chance to do so.”
jrosetree, 18 Jun 2015 | Read review
5 of 5