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Port de Plaisance Resort, Trademark Collection by Wyndham

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Union Road 155, Cole Bay St Martin / St Maarten
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$229
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (95)
Room & Suite (37)
Dining (17)

About

#2 of 2 hotels in Cole Bay
Location
Cleanliness
Service
Value
Located on a private and very quite lagoon island, all 88 deluxe junior, 1&2 bedroom suits contain water view terraces, fully equipped kitchens, cable TV, in Room safe, queen or king size beds, & deluxe amenities. the resort has island largest casino, and marina , with 5 selective restaurants to choose from, with state of art gym, spa 2 swimming pools and 9 tennis courts and wedding / convention facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Babysitting
Wifi
Paid wifi
Restaurant
Breakfast available
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
105Reviews5Q+A12Room tips
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marjude wrote a review Apr 2022
Delavan, Wisconsin114 contributions77 helpful votes
We booked 2 nights in advance of boarding a cruise ship. Because of stringent Covid reporting requirements at the airport we missed our flight out of Chicago and had to take a later one to Miami where we spent the night. Having paid in advance for two nights we showed up on the second night and we’re told the had no rooms. We are both over 80 and they wanted to take us and luggage back to the main road where we could get a taxi. The desk clerk candidly admitted that they sold our room to others.They seem to feel double booking is their right. They finally found us a room on the top floor with no water or electricity or telephone. Then the moved us to a lower floor where the were still cleaning at 10:00 p.m. There was someone’s food in the fridge. I asked to see the manager but was told she wasn’t in. The reception clerk said nothing in response to my questions about double booking our room when we missed the first night. The bellmen probably saved our lives by moving our luggage and helping us get food through our ordeal. Avoid this place!
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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531willemd wrote a review Mar 2022
The Hague, The Netherlands82 contributions53 helpful votes
Best avoid , desolate area . Spacious clean rooms . What should be improved is staff at reception . They have no idea they’re Running a hotel . They are Simply not interested. Give you The wrong room, key to a room that is already occupied by someone else. Breakfast is not included , Another €15. Mandarin restaurant is really good and does have friendly staff. Pool is great . However, could do with a more professional staff at The reception.
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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16Bonnie wrote a review Mar 2022
Parker, Colorado276 contributions101 helpful votes
I was extremely disappointed with this resort. Although it was probably a gorgeous property at one point, it is very run down and very "tired." The front desk staff were perfunctory at best. They were very inconsistent--they met with us and checked us in (which took forever) without a mask and without requiring us to have a mask. 20 minutes later when my husband went back to the lobby for pool towels (which they wanted a $20 deposit for!), they demanded he get a mask--meanwhile they weren't wearing one themselves. The room was very large and quite clean at least, but run-down. We tried to go to the pool, but there were only seven pool chairs and a few of those were broken. The brick pavers around the pool were filled with grass and weeds, the pool light was hanging out of the pool and on the side--super unsafe. I would not recommend staying here unless they do some serious renovations. It is also not in a convenient location. It's not easy to get anywhere.
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Date of stay: March 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aimee B wrote a review Dec 2021
Toronto, Canada8 contributions3 helpful votes
A lot to be desired Their write up sets you up for disappointment.  We arrived and the place is run down.  We went to reception and while we were checking in another guest came in asking if the water worked yet. Yikes, what have we gotten ourselves into?  We were shuttled to our room which was nice as the grounds are extensive.  I asked where the pools were.  1 was up 3 flights of stairs and a walk along the top floor(all outdoors).  There was hope. We got to the pool, it was deserted, lawn chairs are lacking and what was there was ripped and has seen better days. The pool, was in much need of a good paint job!  From afar I thought it was Algae. Ok.  Now I am at a 2 star rating.  Back to the room.  I had my Clorox wipes which we used to wipe everything down.  I am not convinced that this room was cleaned.  When you wipe a light switch and its cleaner after you wipe it, ....... well, ugh. Beach towels are not complimentary. $10 deposit.  So, no thank you. And no one asked if we needed towels. The grounds are tidy, hedges trimmed but there is debris everywhere and not one maintenance staff to be found. The 2nd pool was swimable but again I felt like I was at one of those pools that you find at a motel. WIFI.  They clearly state that they have WIFI in the room and on the grounds. As soon as we left the room, there was no WIFI. So, we are now sitting at Maho Beach having cocktails and watching the planes come in.  Sadly, this is to avoid Port de Plaisance.  I truely believe that in it's hay day it was a beautifuln sought after place once, with ladies in big hats and men in in their bright coloured polo shirts and white or yellow shorts, all sitting around watching the yachts, but now one can only dream of what once was and hope for better days to come.  It has much potential and should that potential be recognized I would be happy to give it another go.  We did eat at one of 3 restaurants they have here and it was delicious. But this is a foodie island and it never disappoints when it comes to the food. Their casino, wow!!! That's where all the $$ is. I don't attend casino's, it's never been my thing but hey, I had to check it out. The restaurant attached to it was stunning.  The casino was huge and there was a stage as well. But it was empty. Maybe if some of the $$ from the casino went into upgrading the resort they would have more people attending their casino as more people would come to the resort. I can only hope for a restful night.  I am very grateful it's only for one night.  1.5 stars is all I would give this place. The winds howled through the sliding doors, and you can here every voice and flip flop pass your door way.  I was up till sleep set in around 2am. So we found out that the water issue, or one of them is a lack of hot water in the evenings.  So we took showers in the morning.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JennyMill wrote a review Dec 2021
15 contributions3 helpful votes
We came here for one night before we left on a week vacation. Our expectations were to relax and enjoy a nice hotel with restaurants and services during our stay. This is a run down resort that has not been updated since the 90’s. We arrived early and were told we have to pay $35 for early arrival. Then an hour into our stay the power went out for 4 hours! When we complained they said it was island wide, yet the restaurants and casino on their property had electricity with no issues. There was no assistance or guidance on what to do while the power was out! While the power was out there were no back up generators on the property and no security to assist during the very dark walk back to the suite! The suite was large and cleanish. There were not enough towel for my husband and I for one night. The amenities in the bathroom were used and not refilled. When we arrived the front desk said their phone systems were down and we would have to use our phone to call if we needed anything. But the Wi-Fi was down and when it was up it was spotty at best and only in the restaurants. The restaurant staff was pleasant and after finding the location it was good food. The information in the room stated there was breakfast on the grounds yet when asked it was no where to be found. When asked if there was something close by the front desk person had no clue. And it goes on… bottom line don’t waste your time and money coming here it’s not worth it!
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Don’t come here unless it has been renovated!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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H K wrote a review Dec 2021
Toronto, Canada28 contributions21 helpful votes
Could have been great, but wasn't. We were 3 couples in three rooms. Here's the good... The staff were great, from the desk to the security to the bellboy. The rooms were clean and well appointed. The bad... Phones didn't work anywhere on the resort. Elevators were broken in all buildings and 2 couples were on the 3rd floor with no ability to get lower floors. Internet was unusable in virtually all locations. The grounds around the resort haven't been swept for ages. The paint in the rooms and the outside of the building is blistered and peeling. Cabinetry in the rooms was damaged and showed extreme wear. Overall, not a great experience.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Go to the resort for the food and casino, which were great, but not hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ic89 wrote a review Oct 2021
1 contribution1 helpful vote
I checked into this hotel on oct 8 2021 for a quick weekend stay .. I was staying on the 1st floor of the resort as a solo female guest that should not have been the case .the resort itself is nice the room was nice and large not what I expected but nice. By the next day ( Saturday ) after my check in my tv stopped working when I called front desk I was informed that the IT was off they sent the bellman to play around with the box but to no avail. So no tv for my whole weekend stay. Sunday night around 2.20 am I laying in bed watching a show on my iPad and I hear knocking on doors in the distance, this didn’t alarm me as the night before they’re were some guests late at night playing music and knocking on some distant doors as well. So I continued to watch my show and no sooner than 2 min later I hear MY sliding door open, i I turn around as this room is a studio and the bed is right by the sliding door and I see a stranger open my curtain and proceed to walk into my room! I screamed my head off and the perp jumped over the balcony of my room and ran off. I jumped off the bed shaking and very scared and closed the sliding door and locked it . The middle part was locked by me but I was unaware that the left and right side of the door could open and was unlocked. Your sliding door should be locked after housekeeping checks the room .. it should be up to the guest to unlock these doors . I then proceeded to call front desk to which there was no answer . So I locked myself in the room scared and alone. I checked out the next day and reported the incident to the front desk clerk who alerted the manager who was not in duty at the time. Later in the day I received a phone call Asking if it would be possible for me to return to the resort and report the incident to the manager .. I agreed and did. I was assured that the matter was being looked into . However it’s been a week and I have heard nothing ! The manager as compensation for my life being put in danger offered me 1 free night stay ! And told me to call her !! Why would I do that when I’m the one whose safety was violated? Where are your security guards ? Why aren’t they patrolling the area keeping guests safe ? Why haven’t I received a follow up call ? I doubt I will ever stay at this resort again.!
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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David wrote a review Mar 2020
Toronto, Canada117 contributions63 helpful votes
+1
Nice rooms, great pool. Still recovering from the hurricane. Resto on site was great, ate at the Asian resto, the mango rolls were out of this world. Very large portions, had shrimp tempura, fresh and hot!
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Filacouridis wrote a review Feb 2020
Montreal38 contributions50 helpful votes
We just came back from a month at this resort, it is still undergoing Reno’s due to Irma, however they did not affect our stay. The newly renovated rooms are very comfortable and the views from the terrace are lovely only thing We did not like is the terraces are very large but there Are no table and chairs for outdoor dining.we requested a table and chairs because we were there for a long time and we enjoy dining alfresco, thankfully the front desk made arrangements for one to be placed on the terrace. We feel they should be standard on all terraces..Rooms are right on the lagoon and the comings and goings of yachts and small boats make the lagoon view very pleasant.the staff were very accommodating and pleasant. It is a quiet location not on the beach but the beaches are within a short drive. Our Favourite beaches are The Divi, Frairs, and Orient, although depending on the winds they can be a little wavy as are all the beaches on the island. The resort has a gym,hair salon and tennis courts. There are two pools one at the club house which we never used and another by the condos which is lovely but they could use a few more umbrellas. All in all we would definitely stay there again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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B H wrote a review Jan 2020
1 contribution
My sister and I enjoyed our stay. The best highlight was meeting Darren, the Belmond. He was very outgoing and helpful during our stay. He's on point when picking us up from our unit. Helpful with assisting us. Great Job Darren. Hope to see you when I do travel back.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PrincessPDP, General Manager at Port de Plaisance Resort, Trademark Collection by Wyndham
Responded 10 Jan 2020
Dear Guest, Thanks for taking the time to share your experience regarding your stay at our hotel. Your comments are very valuable and help us to improve our services. We are glad to hear that you were happy with your stay. You can be sure that we will work more to deserve your appreciation. We thank you for choosing our hotel and hope to welcome back you in the near future. You can count on us Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$158 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
princess port de plaisance hotel philipsburg, princess port de plaisance resort
FORMERLY KNOWN AS
Princess Port de Plaisance Resort and Casino
LOCATION
CaribbeanSt Martin / St MaartenSint MaartenCole Bay
NUMBER OF ROOMS
88
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PORT DE PLAISANCE RESORT, TRADEMARK COLLECTION BY WYNDHAM (St Martin / St Maarten, Caribbean) - Resort Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Port de Plaisance Resort, Trademark Collection by Wyndham
Which popular attractions are close to Port de Plaisance Resort, Trademark Collection by Wyndham?
Nearby attractions include Celine Charters (0.7 km), Carousel Gelateria and Bar (0.9 km), and Kim Sha Beach (0.9 km).
What are some of the property amenities at Port de Plaisance Resort, Trademark Collection by Wyndham?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Port de Plaisance Resort, Trademark Collection by Wyndham?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Port de Plaisance Resort, Trademark Collection by Wyndham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Port de Plaisance Resort, Trademark Collection by Wyndham?
Yes, free parking is available to guests.
What are some restaurants close to Port de Plaisance Resort, Trademark Collection by Wyndham?
Conveniently located restaurants include IZI Ristorante Italiano, Jai's Contemporary Fusion Cuisine, and The Palms Restaurant.
Are there opportunities to exercise at Port de Plaisance Resort, Trademark Collection by Wyndham?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Port de Plaisance Resort, Trademark Collection by Wyndham?
Yes, dry cleaning and laundry service are offered to guests.
Does Port de Plaisance Resort, Trademark Collection by Wyndham offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Port de Plaisance Resort, Trademark Collection by Wyndham?
Many travellers enjoy visiting Fort Amsterdam (4.1 km) and The Rusty Parrot - Sint Maarten Pirate Experience (5.3 km).
Is Port de Plaisance Resort, Trademark Collection by Wyndham accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.