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Hampton.com
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewscomplimentary breakfastthe breakfast areashopping and restaurantsroom was cleanwould stay here againstaff was friendlyother hotelshot tubfront desk stafffresh fruitnice hotelwafflesgreat place to staystayed one nightfamily reunionconvenient locationget away
Well run hotel. Good Location and easy to get on main highway. Because it is in a hilly area - the back parking lot had a slight pitch toward the back of the lot. When I parked there I set my emergency brake. That is...More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank danhochleutner
Response from Elizabeth K, Director of Sales at Hampton Inn DubuqueResponded 5 days ago
Thank you so much for choosing the Hampton Inn. Compared to other areas of Dubuque, the Hampton Inn sits on a nice level spot! We are located right across from the Mall and adjacent to several restaurants and Target.
I just read the two recent critical reviews and I'm wondering if they stayed at this hotel. Our three travel couples pick a spot to meet. Dubuque is one of our favorite spots being equal distances for each couple. We picked the Hampton this time....More
Thank Doug C
Response from Elizabeth K, Director of Sales at Hampton Inn DubuqueResponded 2 weeks ago
Thank you for the glowing review Doug. We are so happy that you and your friends enjoyed the hospitality of the Hampton Inn, and yes...all Hampton Inn's have wonderful guest areas for gathering with friends. I personally love to see this inviting space used by...More
I had the king room suite. Only downfall was the bed was so hard and lumpy. You would think for that price, the bed would be a bit more comfortable. Overall everything else was great and in a great locationMore
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank jmstrange80
Response from Elizabeth K, Director of Sales at Hampton Inn DubuqueResponded 5 days ago
Thank you so much for choosing the Hampton Inn. I am so sorry you did not find our Serta Perfect Mattress with Cloud 9 bedding as comfortable as it should have been. On you next visit, let the front desk staff know immediately. Thank you...More
During booking, I requested a quiet room with a king bed but was given a double bed room across from the elevator and the chamber maid closet and the hotel was practically empty!! Is that what I get for being a Hilton rewards member? After...More
Thank MercyMoi
Response from Elizabeth K, Director of Sales at Hampton Inn DubuqueResponded 1 week ago
Thank you for being a loyal Hilton Honors Member! We are always on the lookout for how we can improve your stay with us...and paying attention to the room requests can be the first step! Sometimes we make mistakes and are very happy to correct...More
David, at the front desk, gave us the warmest welcome! This hotel had the cleanest, most comfortable beds I've experienced. The complimentary breakfast was well stocked with a nice variety. We highly recommend this hotel.More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank MrsC1999
Response from Elizabeth K, Director of Sales at Hampton Inn DubuqueResponded 2 weeks ago
Thank you Mrs C. Dave is a wonderful at the front desk and is greatly appreciated by not only the guests, but the entire staff as well. We take great pride in all the services we offer including the Hot Breakfast Buffet, cleanliness of the...More