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Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
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513 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dubuque Downtown
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Showing 509: English reviews
Saint Francis, Wisconsin
Reviewed 8 June 2016

This Hilton Garden Inn is quietly located next to casino. The hotel is surround by a nature preserve with a nice restaurant attached to the hotel. It is very convenient from the highway or downtown. I enjoyed a bike tour of downtown Dubuque from the hotel prior to my departure. It is convenient and enjoyable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mike P
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for the compliments! I will share with my team and look forward to seeing you again soon!

Central City, United States
Reviewed 6 June 2016

We checked in and got to our room, it smelled like stale smoke. We had to go buy air freshener. It was so bad, our clothes in the suit case picked up the smell. I have stayed at many Hilton hotels and this was not a standard Hilton experience. We will never come back.

Review collected in partnership with Hilton Garden Inn
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Thank Barbie A
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Sorry to hear of your experience at out hotel. I will visit with my team and hope we see you soon.

Minneapolis, Minnesota
Reviewed 4 June 2016

Beds need updating,lumpy, made lots of noise with every move not to mention you can feel the person you are sleeping with every time they move... the breakfast choice, not so good. Other than that it would've given 5 stars.

Review collected in partnership with Hilton Garden Inn
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Thank 241pangt
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for your comments regarding your stay. As an fyi, we are about to begin a complete guest room renovation. Our breakfast is cook to order, from eggs, waffles, pancakes, hash browns, bacon and sausage for $11.95. Please let me know specifically your concerns, I would be happy to help you. Thanks again!

Chicago, Illinois
Reviewed 3 June 2016

Room smelled horrible. I'm not sure we will ever stay at hotel again as this was the second trip this has happened. The room we picked was the king suite so we could not move to another room . The last time we stayed was 2 bed room and still stunk but hotel didn't offer another room

Review collected in partnership with Hilton Garden Inn
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Thank mushie4240326
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks for sharing your concerns with us, I will be sure to follow-up with housekeeping and we hope to see you soon!

Lakemoor, Illinois
Reviewed 1 June 2016

Only about 10 minutes away from Dubuque University. Close to Downtown Dubuque - close to Museum and the river. Only stayed overnight after a 3 hour drive. If they had a free breakfast it would have been better.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank krisb152
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks for taking the time to review our hotel. Glad you enjoyed your stay and look forward to seeing you soon!

Pittsburgh, PA
Reviewed 25 May 2016

Expect to pay a premium if you are going to stay here on the weekend, but overall this is a very nice and well maintained property. The good: free shuttle to and from airport if you fly in; rooms are clean and well maintained; the bed was comfy (memory foam?); hotel is attached via well-lit and nicely-decorated walkway to a...

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Thank gitrdunn
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you very much for your compliments regarding your stay with us! We look forward to seeing you soon!

Crystal Lake, Illinois
Reviewed 23 May 2016 via mobile

We don't stay here too often, but every time we come here, including this visit, we are greeted like long lost friends. Every employee we interact with is friendly and courteous. This Hilton Garden is attached to a casino and a Houlihan's. The rooms are clean and the location is fine. We love this HGI!

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Helpful?
Thank chitown73
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for your compliments regarding my hotel and staff! I will share with my team and look forward to seeing you soon!

Park Forest, Illinois
Reviewed 18 May 2016

Our rooms were great, the lobby was beautiful. However, I believe for $150 a night stay, guest should be offered a complimentary breakfast. This hotel charged $7 and some change for a continental breakfast, and 11.99 for a made to order. This is ridiculous! I will not be back. I paid for the breakfast the 1st day, but the 2nd...

Review collected in partnership with Hilton Garden Inn
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Thank Cynthia H
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for your comments regarding your stay at my hotel. We look forward to seeing you soon, please look into options that include cook to order breakfast in your rate. We have bed and breakfast options you may consider.

Reviewed 18 May 2016

Stayed here for a wedding. The front desk staff not very friendly. The walls are so thin that you can hear the people in the next room like they are standing next to your bed. When you walk, the lamps shake. The breakfast is the usual Hampton fare (with an made to order addition) but was $12 per person so...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 103angelinew
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thank-you for taking the time to review my hotel. We look forward to seeing you on a future visit to Dubuque.

Dearborn, Michigan
Reviewed 6 May 2016

We have stayed at this location multiple times only because the customer service is great, rooms are clean. They have an eating area also. Food is wonderful. The chef Paul is amazing. He should open his own restaurant. The waitresses provide first class service.

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Helpful?
Thank arizonabrt
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review

Thanks so much for your compliments! I will share with my team and look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Region: United States > Iowa > Dubuque
Price Range: ₹ 6,217 - ₹ 16,885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dubuque Downtown staff and other travellers.
2 questions
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McHenry, Illinois
over a year ago

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Questions? Get answers from Hilton Garden Inn Dubuque Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When we checked out Monday morning there were numerous other guests also checking out and everyone said there stay was really nice.”
 of 5 bubbles BobOconomowoc, 22 Feb 2017 | Read review
“Rooms on the back of the building (north side?) have river views.”
  • view from third floor room
 of 5 bubbles lesuerg, 29 Jan 2017 | Read review
“We had a group of 10 and rented a suite and additional rooms. Having the suite for all of us to gather together was perfect!”
 of 5 bubbles 658paulan, 22 Jan 2017 | Read review
“I found the ground floor room very convenient.”
 of 5 bubbles ValpJ, 18 Dec 2016 | Read review
“Side/Back, Non-Adjoining Rooms”
 of 5 bubbles RedHeadGo, 3 Oct 2016 | Read review
5 of 5