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Ramada Tropics Resort / Conference Center Des Moines

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Ramada Tropics Resort \/ Conference Center Des Moines
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1,876 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Tropics Resort / Conference Center Des Moines
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Showing 1,875: English reviews
Fairfax, Iowa
Reviewed 14 July 2015

Review collected in partnership with Ramada
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Thank J9593WHjenniferg
Omaha
Reviewed 14 July 2015

Hotel is out dated. Beds were over used and uncomfortable. Pillows were nice though. Water park was nice but needed a good cleaning and paint job.

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2Thank Kristi G
50310
Reviewed 13 July 2015

Pool was foamy and slimy. Bathroom was moldy and the shower leaked. The breakfast buffet (not included in room price) was lacking. I expected more for the price.

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3Thank mj10102015
Denver, Colorado
Reviewed 12 July 2015

The hotel was nice and clean. Only thing they could improve on is they should put in full shower doors. By only having a half shower door creates a big mess when showering.

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Thank B4008MSjenniferd
JOHN S, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review

Thank you for sharing your comments. The half shower glass door might not have been all that great of an idea. We borrowed that concept from a high end hotel. Love the way it looks but have had some say it is a little challenging to keep outside the shower dry. We are considering extending the glass door somehow. Glad...

Des Moines
Reviewed 12 July 2015

My family comes here at least 4 times a year...for my kid's birthday or just a getaway. We never have more than 4 kids with us including our own. So when the room comes with 5 swim wristbands that works perfect for us. This last stay myself and some of the adult parents (not swimming) were told that we needed...

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Thank Angela D
Ames, Ia.
Reviewed 11 July 2015

From observing the G.M.s Cadillac blocking the entry way drive all day I had already deduced that the property was employee oriented instead of guest oriented. I unfortunately saw examples of this over and over . The main attraction of this resort being the water plark attractions, but they are very limitted hours and crazay rules again to make it...

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3Thank John G
JOHN S, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review

We appreciate all comments from our guests. Our water park is enjoyed by many. We can not leave guests inside the secured water park area during closed times. During closed times, the entire water park is secured with locked gates and is not staffed. Although you were playing scrabble and not swimming, you would have been locked in the water...

Omaha, Nebraska
Reviewed 9 July 2015

We booked 3 rooms here over the 4th of July weekend. My husband and I and our 2 preschoolers stayed in one room, my parents in another, and my brother, his girlfriend, and their infant in the third. I was pleasantly surprised to find that the 3 rooms were all next door to each other, even though we checked in...

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Thank abryann
JOHN S, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review

Thank you for your kind words and very happy you enjoyed your stay. We look forward to serving you and your family in the future. Consider checking out our presidential suites if you visit again. Very spacious, large living room and 2 separate bedrooms...

Reviewed 8 July 2015 via mobile

Hands down the worst place I have ever stayed! Stayed in room 303 which is a two queen, sofa bed suite. The bathroom door would not lock. Room was dingy and musty. Found kids toys in the sofa bed from prior guests. (obviously was not cleaned by house keeping) And don't even get me started on the lifeguards at the...

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3Thank patrm0411
JOHN S, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review

Thank your for sharing your comments. Regarding our rules in the water park, we have been open since 2009 and many of our rules that have been added since then were added with the guidance of the state of Iowa to make our place a safe environment. We do staff our water park and they help parents keep an eye...

Denver, Colorado
Reviewed 8 July 2015 via mobile

We stopped here impromptu traveling from Michigan to Denver... Good half way point. Anyhow, the kids loved it! Friendly staff, good food, and nice clean rooms. Yes, it maybe a little dated but it's a nice Midwest family hotel. We have stayed in the one in Sioux Falls SD as well and it was very similar! We will check out...

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Thank schristopher05
Seward, Nebraska
Reviewed 8 July 2015

The waterpark was alot of fun, and my husband and I loved the slides also. The beds were comfortable and the bathroom had been remodeled nicely. I could hear kids running out in the hall the first night we stayed, and carpet needs to be replaced in the room. Wifi worked great in the room.

Review collected in partnership with Ramada
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Thank Heather P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Ramada Tropics Resort / Conference Center Des Moines

Address: 5000 Merle Hay Rd, Des Moines, IA 50322-1969 (Formerly Holiday Inn Merle Hay)
Region: United States > Iowa > Des Moines
Price Range: ₹ 8,169 - ₹ 11,504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Tropics Resort / Conference Center Des Moines 3*
Number of rooms: 166
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Also Known As:
Ramada Tropics Hotel Des Moines
Ramada Hotel Des Moines
Des Moines Ramada
Ramada Des Moines
Hotel Style:
#10 Business Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Tropics Resort / Conference Center Des Moines staff and other travellers.
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Questions? Get answers from Ramada Tropics Resort / Conference Center Des Moines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites offer several benefits; one being two separate rooms for more privacy and another being comfortable eating space.”
 of 5 bubbles gaia43, 7 Jan 2017 | Read review
“If traveling with a pet, request a room more around the back for ease of taking your pet out with plenty of room to walk around.”
 of 5 bubbles AllisonB527, 18 Dec 2016 | Read review
“Bring your swimming suite and workout gear.”
 of 5 bubbles JMishler, 2 Sep 2016 | Read review
“Poolside rooms are not as loud as you would think. Rooms not connected to pool are very quite.”
 of 5 bubbles BennyIC, 20 Aug 2016 | Read review
“The non pool side rooms offer a quieter environment for those not there to utilize the waterpark.”
 of 5 bubbles kimterrell, 29 Apr 2016 | Read review
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