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Embassy Suites by Hilton Hotel Des Moines Downtown

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Embassy Suites by Hilton Hotel Des Moines Downtown
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909 Reviews from our TripAdvisor Community

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Showing 901: English reviews
Overland Park, Kansas
Reviewed yesterday NEW

The service was great. The hotel was full but the lines moved quick at breakfast and evening reception. Rooms were clean and updated. All staff members were helpful and friendly, from the front desk, evening reception staff, restaurant staff, breakfast staff, management and house cleaning.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Betty L
Atlantic, Iowa
Reviewed 4 days ago NEW

I have stayed at this hotel many times. It is close to the state capitol, restaurants, bars and shopping. They have a shuttle for your convenience and the staff have always been great. The breakfast was good as well as the manager's reception. I was greeted as a Hilton Honors member. I used the valet parking and the staff were...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John K
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear John K - Thank you very much for your continue patronage. We all greatly appreciate your business and the review you posted. Sincerely, Skip Hammerman General Manager

North Branch, Minnesota
Reviewed 6 days ago NEWvia mobile

This hotel is fantastic! If this is how every Embassy Suites is, then they are offically my favorite hotel. Rooms are clean and updated. I think what makes this hotel exceed over others is their continental breakfast. It's over the top. And an added touch was the magician that came to the tables for the kids. How cool is that!?!...

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Helpful?
Thank Janell F
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Jannell F - Thank you very much for the great comments! I am delighted that you enjoyed everything about your stay and that you met Jonathan - our semi-regular magician that performs on some weekend nights and some weekend mornings to entertain the kids (and adults). Sincerely, Skip Hammerman General Manager

CASCADE, United States
Reviewed 1 week ago

I was surprised to learn that they did not offer parking for their guest free of charge. Valet parking was $28.00. Street parking was available or a parking garage 7 blocks away. The breakfast was a bit disappointing for this stay. The bacon was overdone and the hot items were cold. The hotel was clean and welcoming. I did enjoy...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank E7023RBjeanm
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Thank you very much for your feedback. I am sorry about the parking being somewhat difficult due to the construction and development of the new city parking garage on the lot where we used to have our lower cost option self-parking lot. The valet parking we offer is in our opinion the best alternative and provides the highest level of...

Prior Lake, Minnesota
Reviewed 1 week ago

Beautiful hotel, loved the breakfast, they checked us in early, staff friendly, quick and helpful. Our room was clean and roomy, we had lunch at the cafe, was very good. Valet service for the car was fast and efficient and they offered directions when needed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kathy I
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear Kathy I - Thank you very much for the fantastic review - please come back soon! Sincerely, Skip Hammerman General Manager

Des Moines, United States
Reviewed 2 weeks ago

My stay was awesome enjoyed the whole time I always had fresh towels at the pool or in the workout area. I would see the staff in the halls and would always receive a hardy hello. Just a wonderful experience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank randolphs63
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear randolphs63 - Thank you for staying with us. I am delighted you found our staff to be friendly and hospitable at all times. We all greatly appreciate your business and look forward to your return. Sincerely, Skip Hammerman General Manager

Davenport, Iowa
Reviewed 2 weeks ago

This hotel is beautiful. The suites are very spacious, the staff is extremely friendly, helpful and happy. The breakfast was fabulous with very delicious pancakes and omelettes made to order and plenty of other foods.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank GumpGump
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear GumpGump - I am glad you enjoyed our large two room suites and the fabulous staff we have at the Embassy Suites by Hilton Des Moines Downtown. Please come back soon! Sincerely, Skip Hammerman General Manager

Clarion, United States
Reviewed 2 weeks ago

Clean, friendly hotel with excellent amenities. A great place for a family stay and to enjoy the downtown Des Moines activities. Metered street parking is available along with valet parking. The hotel is continually running shuttles to requested destinations of the guests. They will also pick you up if you call them. It is located right next to the ice...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jonnn2017
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear jonnn2017 - Thank you for your business! I ma glad that you had a fantastic stay with us and that you enjoyed the hotel as well as the great area immediately surrounding the hotel. Sincerely, Skip Hammerman General Manager

Iowa
Reviewed 3 weeks ago

My daughter and I stay here last night. It was as comfortable as I remembered! The pillows are awesome and the bed very comfortable. The night reception was enjoyed and the morning breakfast was delightful!

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Helpful?
Thank LCHS1972
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear LCHS1972 = Thank you very much for staying with us! I am delighted that you enjoyed your stay and that you had the opportunity to enjoy our complimentary cooked to order breakfast as well as the complimentary evening reception. Sincerely, Skip Hammerman General Manager

Omaha, Nebraska
Reviewed 3 weeks ago

Splurged and booked the two-bedroom family suite for a Christmas celebration. What a disappointment!! The furniture was worn and outdated, with stains, as was the carpet. Overall, a dark and dingy room that obviously hasn't been updated since the place was built. Was NOT worth the extra $100 we spent. I should have downgraded to a regular room once I...

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Helpful?
Thank cedmark3
shammerman, General Manager at Embassy Suites by Hilton Hotel Des Moines Downtown, responded to this review

Dear cedmark3 - Thank you for your feedback. I am very sorry that you did not enjoy our Family Suite. The hotel had a full guest room renovation a couple of years ago and the color scheme is quite masculine with some brown tones and a dark purple accent wall in each room. The corner suites we have a lot...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the comfort of the spacious two-room suites at the Embassy Suites Des Moines Downtown. Located close to the Iowa State Capitol, explore the trendy shopping and dining opportunities of the Historic East Village. Enjoy complimentary cooked-to-order breakfast and a nightly Manager's Reception. Elegant banquet facilities are available for weddings, business meetings and other special events. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Des Moines Downtown

Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Region: United States > Iowa > Des Moines
Price Range: ₹ 12,631 - ₹ 21,233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Des Moines Downtown 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Embassy Suites Des Moines
Des Moines Embassy Suites
Hotel Style:
#2 Romantic Hotel in Des Moines
#3 Business Hotel in Des Moines
#3 Family Hotel in Des Moines
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and other travellers.
3 questions
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Cedar Rapids, Iowa
1 month ago
8 months ago

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Questions? Get answers from Embassy Suites by Hilton Hotel Des Moines Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay extra for the largest suites.”
 of 5 bubbles cedmark3, 30 Dec 2016 | Read review
“Higher the floor, the better. Also, try getting a room facing the river or the State Capitol.”
 of 5 bubbles Kashbcn, 16 Nov 2016 | Read review
“Can be noisy. If there is a wedding reception or reunion going on, get the highest floor you can.”
 of 5 bubbles IABeachLover, 16 Nov 2016 | Read review
“The further up,the more the kids will love riding the glass elevators.”
 of 5 bubbles richardmY61SV, 1 Nov 2016 | Read review
“Stay on the West side of the hotel for views of the river and downtown”
 of 5 bubbles gburgess99, 24 Oct 2016 | Read review
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