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Hyatt Place Des Moines Downtown

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Traveller (38)
Room & Suite (14)
Dining (10)
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Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“valet parking”(56 reviews)
“great hotel”(38 reviews)
“valet service”(18 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (729)
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724 results
Traveller rating
478
165
47
24
10
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478
165
47
24
10
Show reviews that mention
All reviewsvalet parkinggreat hotelvalet servicebreakfast sandwichtwo queen bedscorner roomwithin walking distancewould highly recommend this hotelthe entire staffthe shuttle driversitting areaexcellent stayhot breakfastbusiness tripyogurtdefinitely stay here againrooms are spacious
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1 - 5 of 724 reviews
Reviewed 3 days ago

Clean, comfortable room with great amenities. Great location downtown with access to the Skywalk. Fitness facility and bistro available 24 hrs. The staff was very friendly, and shuttle service to the airport makes this a great place to stay.More

Review collected in partnership with Hyatt Hotels
Thank carolyndesanti
Response from Karina G, Gallery Host Lead at Hyatt Place Des Moines DowntownResponded yesterday

Thank you for leaving such a kind review! I am so pleased to hear you enjoyed our hotel and the amenities we offer! We would be more than delighted to have you share another experience, such as this one, in the near future. Thank you...More

Reviewed 6 days ago

We stayed 4 nights and really appreciate what this facility has to offer. Best of all are the staff. One morning we missed breakfast by 5 minutes. The lady was just putting away the last of the gear when we arrived. I asked if I...More

Thank BamaVol
Response from Karina G, Gallery Host Lead at Hyatt Place Des Moines DowntownResponded 3 days ago

Thank you for taking the time to write us a review! We are extremely flattered by your kind words. I am happy to hear our staff seemed to go above and beyond to make sure you were taken care of. The skywalk system definitely makes...More

Reviewed 3 weeks ago

We really enjoyed our room. It was very spacious. We loved the shuttle service downtown, which we utilized. Great recommendations by all of the staff. Nice to have family time and be able to go out and see the sights. This was our home base...More

Review collected in partnership with Hyatt Hotels
Thank nicoleD2016QP
Response from Karina G, Gallery Host Lead at Hyatt Place Des Moines DowntownResponded 6 days ago

Thank you very much for the kind words. I am so happy to hear you enjoyed your weekend trip with us! Des Moines is a small yet adventure-filled town, and I am glad our hotel shuttle helped you and your family navigate through the beautiful...More

Reviewed 3 weeks ago

Liked our spacious room a great deal. My negative on this hotel was the obvious unhappiness of most of the staff. We had one genuinely pleasant front desk worker on Friday afternoon, but the evening desk man who checked us in was quite rude. A...More

Thank TJSullivan
Response from Karina G, Gallery Host Lead at Hyatt Place Des Moines DowntownResponded 6 days ago

Thank you for leaving a review! I am so sorry to hear you had an unpleasant encounter with one of our front desk attendants. Please know your feedback will be utilized to improve our staff and overall hospitality. I hope you will give us another...More

Reviewed 3 weeks ago via mobile

This was my second stay at Hyatt Des Moines. We used the convenient SkyWalkDSM to access a restaurant in the court street area and then the concert at Wells Fargo arena. We were on the fourth floor. You need to be up higher to be...More

Thank D J
Response from Karina G, Gallery Host Lead at Hyatt Place Des Moines DowntownResponded 6 days ago

Thank you for leaving us a review! I am so happy to hear you enjoyed your second stay with us. Having the Skywalk in Des Moines definitely makes for a convenient way to tour the gorgeous city! I hope you return for another exciting adventure...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Multilingual Staff
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Restaurant
Details
Price range
US$ 137 - US$ 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 137 - US$ 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Des Moines
#2 Family Hotel in Des Moines
#5 Romantic Hotel in Des Moines
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (14)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ujvala G
5 June 2017|
Answer
Response from dreamreels | Reviewed this property |
Honestly, not sure if my race or ethnicity was anything to do with the way we were treated. Because, the two 'erring' hotel staff members I feature in my review did not belong to the same race. I hope you get the point.
0
Votes
Laura L
1 June 2017|
AnswerShow all 5 answers
Response from brinabrauny | Reviewed this property |
Yes we stayed at three different ones and they all had refrigerators
0
Votes
Hales713
13 March 2017|
AnswerShow all 5 answers
Response from Daniel W | Reviewed this property |
No pool but they have a workout room. Most downtown hotels here don’t have pools because many of the guests are in town for business and not vacations.
0
Votes
Room Tips
"I didn't care for the 5th floor view out the front of a parking garage. There may be a better location."
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"Go as high as possible in the hotel"
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"Be aware can check if construction is still ongoing around the hotel"
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"Corner room!"
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