I always enjoy a downtown location. The fitness center is in the basement. Hyatt has the best breakfast options. Employees are always friendly. Comfortable pillows. It's nice to have a couch in the room. I stay here several times a year.
The hotel went above and beyond. Made us connected to items to do and provided amazing service. Greeted first and foremost - went above and provided a map of the downtown area with a local area cab service. They even highlighted the details of pick up and drop off to the places…
The lady that was the valet was very helpful and friendly and deserved the tip I gave her. it went down hill (people wise) from there. Staff was like talking to a parking meter. not friendly at all. When I asked about restaurants in the area, I was handed a piece of paper…
this was our first day at Des Moines, the rooms were clean and neatly maintained. To our surprise it was spacious as well. people who work their were also very kind and available all the time. overall it was a very good stay at this place. would surely recommend for anyone who…
This stay was a wonderful experience! Personable employees were always available. The room was clean and spacious! Lobby was inviting & was another area to gather in the evening. I’d highly recommend!
"on the 8th the view not the best good breakfast variety"
"I didn't care for the 5th floor view out the front of a parking garage. There may be a better location."
"Go as high as possible in the hotel"
"Be aware can check if construction is still ongoing around the hotel"