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BEST WESTERN Crossroads of the Bluffs

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366 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Crossroads of the Bluffs
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Showing 365: English reviews
Brooklyn Center, United States
Reviewed 7 October 2016

Excellent /They went out of there way to satisfy our needs/the rooms were clean and the staff went out of there way to do extra/we were even helped up stairs with our luggage. The food was great. My family also were very satisfied

Thank Robert F
Sarasota, Florida
Reviewed 5 October 2016

The stay here was just ok. There was limited tables in the breakfast area where more could be added easy. We had to wait for a table. Breakfast was good. Hotel was noisy and rooms were small. hotel offers a shuttle to casino in area. This hotel reminded me of a truck stop hotel. More money was put into a...

Thank proniteguy
Detroit, Michigan
Reviewed 4 October 2016 via mobile

Upon entering room - air conditioner was set to 65. Once room warmed up it began to smell. The carpet was sticky - had to keep shoes on. They were not full yet put me in this dump. Complained at front desk and was told room had not been used for quite a while.

Thank nlkalasky
Faisal A, Manager at BEST WESTERN Crossroads of the Bluffs, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 22 September 2016

Room was dingy and poorly lit; needs a face-lift. Bed comfortable and bathroom clean except for hair in shower. Hall floor dirty. Next to truck stop but noise did not penetrate room. Breakfast excellent.

Thank David L
Ontario, Canada
Reviewed 17 September 2016

We wanted a Best Western that was not too far from the zoo, however, we should have stayed on away based on the low price alone. The initial room that was given to us had a faulty lock on the door so our cards would open the door despite the light turning green. We were given a new room, however,...

Thank TripIrene
Madison, Wisconsin
Reviewed 13 September 2016

Homemade omelettes with your choice of meat and veggies made fresh right before your eyes was a very welcomed surprise. Oh, were they ever so tasty, melt in your mouth with gooey cheese, fresh vegetables, and my favorite meat - bacon! I'd definitely stay here again and would linger longer over my meal.

Thank Irishtomato19
Tetonia, Idaho
Reviewed 12 September 2016

A shabby, musty smelling hotel with an equally shabby looking guests. I couldn't wait to leave. The price was low. I should have known better. Pay up and stay elsewhere. If I were Best Western, I would boot this location from my chain. It is not in keeping with their other properties.

Thank Tetopia
Neenah, Wisconsin
Reviewed 8 September 2016

Easy access, nice indoor pool, lots of options on the breakfast offered. Seriously, if I had a horrible experience, 200 characters would be required, A problem free stay, it doesn't happen often, but this was one.

Thank Aspenrose
Enid Ok
Reviewed 7 September 2016

The young clerk (ALEX) was very helpful and seem to want to make you feel at home and conformable. Breakfast was outstanding, even though I would have like to have ham, over all it was great, and plenty of room to sit. Maybe we was just luckily as we kind of late, hopeful all motels would go to a later...

Thank E4510DPthomasb
Delano, MN, United States
Reviewed 6 September 2016

My wife and I decided to go to the Omaha Zoo over the Labor Day weekend. We stayed at this hotel for many reasons. I have stayed here before and never had a bad experience yet. The staff are very nice and helpful, the bed is comfortable, the breakfast is amazing and you can't beat the price! They have a...

Thank David M

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Hotel & Grounds (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
107 Newly remodeled guest rooms featuring serta pillow top mattresses, Council Bluffs largest indoor hotel pool, free wifi, business center,weight room and 24 hour shuttle service ... more   less 

Additional Information about BEST WESTERN Crossroads of the Bluffs

Address: 2216 27th Ave, Council Bluffs, IA 51501-6953
Region: United States > Iowa > Council Bluffs
Price Range: ₹ 4,495 - ₹ 5,926 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crossroads of the Bluffs 2.5*
Number of rooms: 107
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Hotel Style:
#6 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crossroads of the Bluffs staff and other travellers.
1 question
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San Antonio, Texas
over a year ago

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Questions? Get answers from BEST WESTERN Crossroads of the Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great indoor pool bring a bathing suit”
 of 5 bubbles stevene254, 26 Oct 2016 | Read review
“I wouldn't recommend this place until they advertise "new and improved."”
 of 5 bubbles lc69, 11 Oct 2016 | Read review
“request not to be placed near kids or you will be up all night.”
 of 5 bubbles proniteguy, 5 Oct 2016 | Read review
“No elevator so if possible, get a ground floor room if you have a lot of heavy luggage.”
 of 5 bubbles JeffS134, 22 Jul 2016 | Read review
“Stay away from rooms that are connected to the pool area.”
 of 5 bubbles cathycA1680TU, 12 Jul 2016 | Read review
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