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Quality Inn & Suites Council Bluffs

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Quality Inn & Suites Council Bluffs
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183 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Council Bluffs
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Showing 183: English reviews
Columbus, Nebraska
Reviewed 7 September 2015 via mobile

Hello my union pacific co workers stay away I've been staying at this motel since I've been on the railroad probably 38 years ago homeless people that roam the hallways found the key that fell out of my pocket stole everything out my room spent $200 that nite at Walmart buying clothes even my shaving kit new suitcase aproximately $200...

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Helpful?
2Thank Michael L
Reviewed 30 August 2015 via mobile

Our stay here was excellent. After reading a couple of reviews we were nervous about staying here, but we are glad we did. All the staff were pleasant and friendly. Our room was very spacious and clean, and the breakfast bar was great. The location is in a good location for being close to shopping centers and it was easy...

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Helpful?
Thank Raye-Ann F
QualityInnCBIA, Front Office Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Odessa, Texas
Reviewed 20 August 2015 via mobile

We were up in Council Bluffs for family visits & used this hotel while there. It was clean & comfortable with coffee, microwave & refrigerator in our rooms. They served a full hot breakfast each morning & the workers there did it all with a smile. Nice folks!! There is also a good size pool there inside yet I never...

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Helpful?
Thank Edna K
QualityInnCBIA, Front Office Manager at Quality Inn & Suites Council Bluffs, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Matthew...

Reviewed 8 August 2015 via mobile

The hotel was nice enough. The gentleman who did the breakfast this morning Aug 8th did a good job. Room was clean so thank you housekeeping staff. But special props to Matt the night desk clerk that checked us in. When I called from the road he did our reservation while giving me directions.

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Helpful?
Thank Pamela S
QualityInnCBIA, Front Office Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Minneapolis, Minnesota
Reviewed 6 August 2015

I spent a night on August 1st. The room was sad, uncomfortable, dingy. The hallway reeked of cigarette smoke, and the lingering cigarette odor in the room was bad enough to give me a sore throat and to burn my eyes. To top it off, and this is not the hotel's fault, a big dog barked for 3 hours straight...

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Helpful?
Thank Dirtb0mb
QualityInnCBIA, Front Office Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Rochester, Minnesota
Reviewed 25 July 2015

We stayed here for a week. The place is aging, but nicely kept up. The price is very good for the quality of our stay. Our room is large, with two queen beds, patitioned off from a pull out couch. Flat screen TVs in both (2) areas. Room is clean and quiet. I would say that the staff was excellent...

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Helpful?
Thank Bob M
QualityInnCBIA, Guest Relations Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Cartwright, Oklahoma
Reviewed 23 July 2015

The front desk staff friendly and helpful. The property showing wear and tear. Although the room was clean, it sure had that strong musty smell of an air conditioner. Because of tournaments going on, the hotel was full.

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Helpful?
Thank OkeyTravellers
QualityInnCBIA, Public Relations Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Matthew Brown...

Reviewed 23 July 2015 via mobile

Had a surprise trip with my cousin to Omaha, NE for a baseball camp. This hotel was ideal for us in terms of price and location. At first glance there are a lot of little things that could make someone feel uncomfortable but after a short time I believe this property is being updated. Our room had newer flat-screens, lamps,...

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Helpful?
Thank Kaden B
QualityInnCBIA, Public Relations Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Matthew Brown...

Lawrence, Kansas
Reviewed 19 July 2015 via mobile

We were in Omaha for an event downtown and this place was so much cheaper than anything in downtown Omaha and it was only three minutes away. Literally on the other side of the bridge. Room was clean and quiet. The only cons were that the bed seemed a little small for a queen and the building was dated, but...

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Helpful?
Thank Renee W
QualityInnCBIA, Public Relations Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Matthew Brown...

Reviewed 2 July 2015

We stayed here for one night because the location was very convenient. The first room we got had a faint smell of urine, and after using the bathroom after our long trip, the toilet didn't flush. The staff moved us to another room, and there were more issues with the toilet, but they were resolved. The staff seems really nice,...

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Helpful?
Thank Devrie W
QualityInnCBIA, Public Relations Manager at Quality Inn & Suites Council Bluffs, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites Council Bluffs

Address: 3537 West Broadway, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: ₹ 3,543 - ₹ 9,092 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Council Bluffs 2.5*
Number of rooms: 89
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Also Known As:
Quality Inn & Suites Council Bluffs Hotel Council Bluffs
Quality Inn And Suites Council Bluffs
Council Bluffs Quality Inn
Quality Inn Council Bluffs
Hotel Style:
#2 Green Hotel in Council Bluffs
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double Queen”
 of 5 bubbles 397mikef, 18 Jan 2017 | Read review
“This room was set up as a suite. It had 2 TV's.”
 of 5 bubbles lauralF6219NU, 10 Oct 2016 | Read review
“Try to book on the top floor so that overhead noise won't be an issue.”
 of 5 bubbles Blurdgwood, 8 Oct 2016 | Read review
“Stay in a second floor room to avoid musty smell”
 of 5 bubbles Slouise28, 30 Jul 2016 | Read review
“Look for other hotel options.”
 of 5 bubbles 145lilas, 28 Jul 2016 | Read review
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