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The man they have in breakfast Eagle Feather is rude. Well to men anyhow. He tries his hardest to hit on every woman but is rude to me . He doesn’t stock anything, he’s slow and he put bacon with sausage. I tried to make...More
Response from Eileen G, Front Office Manager at SpringHill Suites Omaha East/Council Bluffs, IAResponded 2 days ago
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to find ways to improve with each and every stay. Providing our guests with excellent customer service is...More
The hotel was nice and clean but the front desk staff at night were not the friendly!!! I also thought my room smelled like cigarette smoke too a little! I would stay here again for sure easy to find and good location!
Gold Elite Marriott Member (two away from Platinum Elite)
We have stayed in a SpringHill twice in the last week and ill tell ya I am IMPRESSED!
For whatever reason we've never thought of staying here and we thought "why not"!
The people were what...More
Great location and close to the Interstate; passing through while on vacation. Just a short drive to shopping center and restaurants. All employees were very friendly and helpful. The room was clean, the bed was perfect..no complaints other than low water pressure. Would definitely recommend...More
Convenient to wedding reception. Anniversary surprise was a waist of my money, didn't get real roses or real champagne and set up on wrong day as i had to tell them multiple times of my request that I orginally set up when i made my...More
Thank Felicia C
Management response:Responded 5 October 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Omaha East/Council Bluffs, IA.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More
US$ 84 - US$ 140 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Springhill Suites Council Bluffs Hotel Council Bluffs ,
I overheard the staff telling the group to be quiet. Turns out it was one of their children and they were having a birthday party there. I wish I had known about the security. I was to the point of calling the local... More
I overheard the staff telling the group to be quiet. Turns out it was one of their children and they were having a birthday party there. I wish I had known about the security. I was to the point of calling the local police, but then thought "What are they going to do". Hotel staff eventually gave me that night for free. I would've rather had a good night sleep and paid for the night vs. sleeping for only 30 min and getting the night for free.