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Holiday Inn Hotel & Suites Council Bluffs-I-29

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Holiday Inn Hotel & Suites Council Bluffs-I-29
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196 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Start your review of Holiday Inn Hotel & Suites Council Bluffs-I-29
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Moorhead, Minnesota
Reviewed 5 days ago NEWvia mobile

Checking in was fast and easy, front desk person was pleasant. Lots of parking. Our room had a few issues. There is mold in the bathroom, the shower curtain rod is falling down, wires hanging from the bottom of the air conditioner, no coffee for the coffee pot, door on microwave/fridge cabinet hindge falling off. Bottom line I would give...

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Helpful?
Thank Paul Y
Cherryvale, Kansas
Reviewed 4 weeks ago via mobile

I got a decent rate on a nice sized king suite. The room has 2 tv's, a seating area with wet bar area that includes Keurig machine which I like. Overall the room itself was clean and comfortable. Great access to the casino if you like that kind of thing and to several on site restaurants, a gift shop, etc....

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Helpful?
Thank shelsmiles
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear shelsmiles, Thank you for taking the time to share your feedback from your visit with me! I sincerely appreciate hearing from our guests both about what we have done well as well as where we may be able to improve for all of our guests in the future. I am very sorry for the issues you mentioned with your...

Reviewed 17 February 2017 via mobile

This hotel was a welcome surprise as it had nice room and many activities to enjoy. My room had a view of the river and was very relaxing. The casino was nice and the restaurant and bar was nice. The food and staff were very good and I will stay here again.

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Helpful?
Thank Jmackh
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Jmackh, Thank you for taking the time to share such a wonderful review with the entire TripAdvisor community! I am very happy to hear all of the very nice things you were able to share about your visit! It is great that you were able to enjoy some of our more unique features like our views of the Missouri...

Epsom, United Kingdom
Reviewed 15 February 2017

I liked this hotel, it is nice and clean and very quiet. Good breakfast in the morning and friendly staff. Room was very comfortable too and location was close to a major freeway. Highly recommend this hotel to business travellers.

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Helpful?
Thank mirzac1922
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear mizac1922, Thank you for taking the time to share such wonderful feedback with the entire TripAdvisor community! I am very happy to hear how much you enjoyed your visit! Recommendations from our guests are very important for a hotel and it is great to know that we were able to earn that from you. We know how important cleanliness,...

Iowa
Reviewed 14 February 2017

Our party of 3 recently stayed at this Holiday Inn for a Kiwanis conference which was also held on site. The conference was handled very well. Our original reservation was for a king room with sofa as we were told these were the only rooms blocked for the special conference rate. Upon arrival we were able to get a 2...

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Helpful?
Thank Kathy L
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Kathy L, Thank you for taking the time to share such a wonderful review of your visit with me! I am very happy to hear all of the very nice things you were able to share about your visit! It is great to hear that your conference went so well and I will make sure to share with our...

Hutchinson, Kansas
Reviewed 12 February 2017

Rooms in this hotel are average as is everything else could stand to be polished up a little, breakfast is good and is attached to a casino which provides entertainment since it is not close too much.

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Helpful?
Thank chuy507
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear chuy507, Thank you for taking the time to share such great feedback about your visit with me! I sincerely appreciate hearing from our guests both about what we have done well as well as where we can improve for all of our guests in the future. I am very sorry that you found that the hotel could use some...

Chariton
Reviewed 6 February 2017

We had a convention at this property and the banquet rooms were to small for our turn out, no fault of the Holiday Inn. I believe because of the location and the good weather in February we had an awesome turnout. The staff worked really hard to make everything work. We had a lot of trouble with the sound equipment...

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Helpful?
Thank Linda B
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Linda B, Thank you for taking the time to share such great feedback with us! I sincerely appreciate you having your convention with us and I am very happy to hear that overall everything went well. I am very sorry about the issues with the sound equipment and we will work on making sure we do better sound checks...

Fairfax, Virginia
Reviewed 31 January 2017

I removed a previous review of this hotel after the manager contacted me and worked hard to make things right. I had a few issues with my room for the first night of my week long stay. The room had a mattress that felt way too soft and worn out, a busted coffee table, and a leaky toilet that ran...

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Helpful?
Thank Belphanior
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear Belphanior, Thank you for sharing such a great review of your experience here with the entire TripAdvisor community. I sincerely appreciate hearing from our guests both about what we have done well as well as what we can improve upon in the future. I am very sorry that you faced those issues in the first place and I know...

Iowa
Reviewed 29 January 2017

Through my own fault I booked the wrong Holiday Inn in Carter Lake. Mandy, your greeter/receptionist, was fantastic in helping me get out of the other reservation and into "her" Holiday Inn. We enjoyed a very comfortable room and a great breakfast the next morning.

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Helpful?
Thank LCHS1972
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear LCHS1972, Thank you for taking the time to share such a wonderful review with the entire TripAdvisor community! I am very happy to hear the very nice things you were able to share about Mandy! We know how important great service is and we love to hear from our guests when someone has done such a great job. I...

pune
Reviewed 10 November 2016

Its as good as any other holiday inn hotel. May be rooms are more modern. Best part is its near to airport and you can avail the shuttle service to the airport which is every 30 min. Its not too far form the Old market area.

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Helpful?
Thank cooltrips15
Bill V, General Manager at Holiday Inn Hotel & Suites Council Bluffs-I-29, responded to this review

Dear cooltrips15, Thank you for taking the time to share such a great review with the entire TripAdvisor community! I am very happy to hear that you enjoyed your visit and found our hotel to be what you expect from Holiday Inn. It is great to hear that you enjoyed the airport shuttle as well as our central location to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located right on the banks of the Missouri River and attached to the Ameristar Casino we are right in the heart of the Omaha\Council Bluffs Metro Area. We provide a complimentary 24 hour shuttle to and from the airport and anywhere within 5 miles of the hotel. We offer a complimentary breakfast along with an on-site bar and 4 restaurants located in the attached casino. If you're in town for business or fun we have everything you need! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Council Bluffs-I-29

Address: 2202 River Rd, Council Bluffs, IA 51501-7048
Region: United States > Iowa > Council Bluffs
Price Range: ₹ 6,780 - ₹ 12,321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Council Bluffs-I-29 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Holiday Inn Council Bluffs Hotel Council Bluffs
Council Bluffs Holiday Inn
Hotel Style:
#4 Family Hotel in Council Bluffs
#7 Business Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Council Bluffs-I-29 staff and other travellers.
2 questions
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4 months ago
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites Council Bluffs-I-29 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back of the hotel gives a river view.”
 of 5 bubbles 360kathyl, 14 Feb 2017 | Read review
“Rooms on backside have a view of the river which is very peaceful to watch.”
 of 5 bubbles chuy507, 11 Feb 2017 | Read review
“Rooms with river view are awesome.”
 of 5 bubbles wezoom, 20 Sep 2016 | Read review
“Ask for a view of the river”
 of 5 bubbles wish_for_more_travel, 11 Sep 2016 | Read review
“Ask for a room on the river side of the hotel. The views are much better than on the parking lot side.”
 of 5 bubbles whoknows987, 15 Aug 2016 | Read review
5 of 5