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Ameristar Casino Hotel Council Bluffs

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Ameristar Casino Hotel Council Bluffs
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234 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Arvada, Colorado
Reviewed 3 days ago NEW

The Fisherman's catch seafood buffet sounded great so we held off on lunch to try it. First they had a sign saying text this to get $5 off ... we did and it doesn't work for 24 hours. Next it is almost criminal to imply it is a seafood buffet. They offered clam strips, catfish and repurposed shrimp cocktail for...

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Helpful?
Thank Greg S
Columbus, Nebraska
Reviewed 1 week ago

It had been awhile since I stayed over at the Ameristar hotel and casino. The rooms and hotel areas are gorgeous. Really nice pool, hot tub and fitness room. I was able to get in a great workout with the nice assortment of dumbbells. The look and feel of Amerisports bar is gorgeous and the food was great! Excellent service...

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Helpful?
Thank Cory S
Nikki S, Director of Hotel Operations at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello Cory S, Thank you for your review. We are glad you were able to enjoy the friendly service and cuisine at our Amerisports Bar. We look forward to welcoming you back to our AAA Four Diamond accommodations and outstanding gaming options. Sincerely, Ameristar Casino Hotel Council Bluffs

Nebraska
Reviewed 1 week ago

We stayed at this hotel for a night to get away and we had a great price for the hotel. The room was comfortable and was clean. As the title says however, even in a no smoking room you have smoke. It is just what it is. the Casino floor is smoking and I guess that is part of visiting....

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Helpful?
Thank bmorgan104
Nikki S, Front Office Supervisor at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello bmorgan104, Thank you for your review. We appreciate your candid feedback and look forward to sharing details of your review with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs

Nome, Alaska
Reviewed 1 week ago

I have enjoyed the variety of games/slots that their Casino offers ~ and my wife enjoys the Jacuzzi in the room. The food at all restaurants is very good, and their crab-leg + buffet is very good. My wife enjoys the accommodations (and Jacuzzi), and I enjoy the casino ~ ha. I have found the staff to be very friendly,...

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Helpful?
Thank mis12cuerdas
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review. We are glad you and your wife enjoy playing at staying at Ameristar. We hope to welcome you back for more friendly service and outstanding cuisine including Fisherman's Keep at Heritage Buffet. We'd also like to invite you to try the non-smoking section on the third floor of the casino. Any of our...

Reviewed 2 weeks ago via mobile

Dont go to the buffet the food isn't fresh casino is nice a little smokey though last week had a dealer Peyton deal to us for 3 hrs with no complaints on spanish 21 good job drink service is good too i can't remember the servers name but she remembered my drink everytime very personable

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Helpful?
Thank acerplacer
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your five-star review. We are glad you enjoyed outstanding service during your recent visit. We look forward to sharing your feedback with our team. Sincerely, Ameristar Casino Hotel Council Bluffs

Reviewed 2 weeks ago via mobile

I enjoyed staying here. They have great free entertainment. The bar area was extremely nice. The restaurants had great food. Very pricey, but great experience. If you just want to get away for one night this is the place. It has everything you need. The room are very clean.

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Helpful?
Thank Charlette G
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. We are glad you enjoyed your visit at Ameristar. Whether you are joining us for a night out on the town or dinner at one of our restaurants, we look forward to welcoming you back. Sincerely, Ameristar Casino Hotel Council Bluffs

Key Largo, Florida
Reviewed 2 weeks ago

I really can't remember ever paying in advance for a Hotel room, checked in, and get leave as soon as I saw the room, all without requesting (demanding) a refund. It was that bad. Lumpy, nasty looking beds. I didn't stick around to survey the entire place...I just wanted to get out of there. This place looked like it was...

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Helpful?
1Thank Robert S
Nikki S, Front Office Supervisor at Ameristar Casino Hotel Council Bluffs, responded to this review

Hello Robert S, Thank you for your review. We’re sorry you were unhappy with your reservation - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Sincerely, Ameristar Council Bluffs

Reviewed 4 weeks ago via mobile

Wife booked a surprise overnight here. Room was awesome. Jacuzzi tub filled up quick and ran perfectly. Bathroom was huge and very nice. Bed was comfortable. Only complaint was that we couldn't rent an in room movie. Not sure if that was operator error or something they don't offer. But it was a great stay.

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Helpful?
Thank Austin G
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good afternoon. Thank you for your review. We are delighted you enjoyed your stay and appreciate you taking the time to share your feedback with us. We hope to welcome you again soon. Sincerely, Ameristar Casino Hotel Council Bluffs

Omaha, Nebraska
Reviewed 16 February 2017 via mobile

Friendly atmosphere good guest great food clean environment nice hotel I always visit when I'm in council bluffs I like there hotels and how cool they are and always greeting guest and always offering to help

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Helpful?
Thank Marko G
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review. We are glad you can count on Ameristar for outstanding cuisine and customer service. We look forward to welcoming you back on your next visit to Council Bluffs. Sincerely, Ameristar Casino Hotel Council Bluffs

Lincoln
Reviewed 16 February 2017 via mobile

It was my first time at a casino and I was pleasantly surprised by how pretty and clean it was. The room was very spacious and the hot tub was amazing- they even provide you bath salts! The bar and the live shows were gray and we had lots of fun all around. You don't have to gamble to enjoy...

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Helpful?
Thank Elena S
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Good morning. Thank you for your review. We are so delighted you enjoyed your first stay with us. We look forward to sharing your positive feedback with our team. Sincerely, Ameristar Casino Hotel Council Bluffs

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 

Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: ₹ 7,004 - ₹ 21,534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel Council Bluffs staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't believe it when they advertise a seafood buffet”
 of 5 bubbles 279gregs, 23 Mar 2017 | Read review
“If you want a view you will need to pay a bit more and a higher floor. Not worth it for us this trip.”
 of 5 bubbles bmorgan104, 17 Mar 2017 | Read review
“Get the rooms with the Jacuzzi!!!”
 of 5 bubbles mis12cuerdas, 14 Mar 2017 | Read review
“Go to Omaha”
 of 5 bubbles robertsJ8565RW, 9 Mar 2017 | Read review
“Check in at front before parking in the underground lot”
 of 5 bubbles Croclee, 26 Nov 2016 | Read review
5 of 5