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BEST WESTERN Cantebury Inn & Suites

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BEST WESTERN Cantebury Inn & Suites
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422 Reviews from our TripAdvisor Community

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Showing 422: English reviews
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carlisle, iowa
Reviewed 3 days ago NEW

This is a great hotel they just need to add a small ramp or something to alert people entering in entrance E that there is a step up because we had a bit of an accident but they were really great about helping us and exceeded our expectations. The hotel staff is very friendly and go out of their way...

Review collected in partnership with Best Western
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Helpful?
Thank flipside
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear Respected Guest We thank you for your feedback .The management has been taking action to minimize the issues mentioned in your feedback. We take each feedback very seriously and have been working hard to improve our product and the service. As you may have noticed, the Pool area work has been completed and many families have a wonderful weekend,...

Davenport, Iowa
Reviewed 5 days ago NEWvia mobile

Our room was recently remodeled, very nice. 1 King bed which was very comfortable, nice TV, comfy temperature. Front desk staff was super nice. Complimentary breakfast was very tasty. I'm not sure about the rest of the hotel, we went to the room and breakfast , that's all. We will definitely stay there again.

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Helpful?
Thank Michael N
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear Michael Thank you very much for your feedback. We have been remodeling the property and many of our rooms are totally remodeled. Our Pool area was down due to repairs,however the work has been completed and pool is open for use. We look forward to serving you again in future Mike R

Earlham, Iowa
Reviewed 1 week ago

Check in was terrible--new hire couldn't figure out her password and manager didn't bother to stick around and help her. She was dressed in Nike sweat clothes. Shuffled back to manager a couple of times for help and finally he came out and messed with the computer but didn't communicate with her that it was ready. Took approximately 20 minutes...

Review collected in partnership with Best Western
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Helpful?
Thank jerodj259
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear Jerodj259 We thank you for your feedback and apologize for the inconvenience. We will discuss the issue with the staff concerned. We will also look into the issues mentioned in the rooms area. Mike R

Farmington hills, United States
Reviewed 2 weeks ago

Our stay was a great experience and would recommend this hotel to anyone, including family!! Staff was great , the hotel room were very clean! We never had a problem with our room not being ready when we arrive and never have a problem with our departure.We always had a great stay at the Best western, coralville, iowa.Thanks to the...

Review collected in partnership with Best Western
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Helpful?
Thank kathleensW4068CA
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear KathleensW4068CA Thank you very much for your feedback, we keep working hard to improve our service and the property We look forward to serving you soon Mike R

Des Moines
Reviewed 2 weeks ago

We recently stayed here in the end of January. I had a pool side room. The beds were comfortable but too close to the bathroom (less than 12 inches between wall and bed). The room has a mini fridge and microwave. The pool area looks like it was under some kind of construction but was great for meeting people in...

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Helpful?
Thank Kelly S
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear Kelly S Thanks for your feedback, Due to some roofing damage in summer of 2016, the ceiling of the pool area was left open, the work is expected to be completed by Monday Feb 13th,2016. The area was operational in the meanwhile. We have installed NEW RFID Door locks on all guestroom doors and believe there are no more...

Washington DC, District of Columbia
Reviewed 2 weeks ago

My overall experience was good at this Best Western stay for grandsons B-Day. It was close to Mall, college and resturants and where my grandson lives. I would recommend this hotel when staying in Iowa. It is less than 30 minutes from from the airport in Cedar Rapids. R, Phil

Review collected in partnership with Best Western
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Helpful?
Thank V1725DHphilipc
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

We thank you very much for your positive feedback. We are working hard to upgrade the property to increase guest satisfaction. We look forward to serving you soon Mike R

North Liberty, Iowa
Reviewed 3 weeks ago

Stayed weekend after New year's weekend. Room dirty fridge not defrosted even tho husband stopped in day before to request it. Pool area cold and told nothing could go done. Stayed in royal suite( don't waste your money). Read fireplace in room then told when we got there it was just decoration. Told manager seemed he didn't want to be...

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Helpful?
Thank graftjl
BestWesternHotels, Public Relations Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

So sorry for your experience. We have discussed your concerns with our management staff. We appreciate your feedback and hope that you will give us another chance if you return to the area again. Thank you. - Best Western Hotels & Resorts

Iowa City, United States
Reviewed 4 weeks ago

I live in town, but live with my older brother who suffers from PTSD, sever depression and sever anxiety. At times it is like living with a 13 year old kid who has no respect for those he lives with or the home in which he is living. So whenever I can afford it I get a room at the...

Review collected in partnership with Best Western
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Helpful?
Thank kenpT4647HX
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Thank you very much for your feedback. We would like to offer some feedback to some points in the review. Its possible that something attached to the door may have become loose, fell off and made a noise.Regarding the Guest being locked out,the Secondary door lock,sometimes turns around when the door is closed with a bang and locks the door...

Chapel Hill, North Carolina
Reviewed 4 weeks ago via mobile

A recent acquisition by best Western. Formally, the Canterbury Inn and Suites. We had two first floor adjoining rooms, each with two queen beds. The rooms were clean, beds quite comfortable, bathrooms clean but very small. Breakfasts quite competent. Free USA today and local Iowa paper. Staff are friendly and helpful. TVs did not work well-apparently a programming change. Wi-Fi...

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Helpful?
Thank retyrenc
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear retyrenc, Thank you very much for your positive feedback. The cable company had changed the channel line ups and we had to reprogram all the TVs. We are continously updating the property , with minimal noise or dust pollution and are happy to note that our guest are appreciating the new updates We look forward to serving you soon...

Waterloo, Iowa
Reviewed 18 January 2017

I booked 3 rooms in Jan. All of these rooms had to be changed. Room 1-preoccupied by the MANAGER. Room 2-towels under the door with a cord running into the room with some kind of machine going (hmm....bed bugs?)-cleaning lady would not let us in this room. Gave us room next door. Room 3- toilet started gurgling up suds in...

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Helpful?
1Thank Kimberly P
love2travelca, Manager at BEST WESTERN Cantebury Inn & Suites, responded to this review

Dear Kimberly Thank you very much for your feedback. We have a fairly good idea of your stay and the issues you complained about. We take each incident seriously. Once again,thank you very much for your feedback Mike R

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Cantebury Inn & Suites, is centrally located off the 1st ave exit,in Coralville,across from the Iowa River Landing.This property has a Old World Charm, but we are continously upgrading the property with modern amenities like NEW WIFI NEtwork, new RFID Door Locks, new Breakfast room, new Furniture and Mattresses in many rooms, new Artwork,new Roof..all with minimal inconvenience or noise to our guest. We have a nice Indoor pool, Fitness Room, Complementary WIFI All over the property,We also offer a Excellent Complementary HOT Breakfast in the morning, which includes, FRESH HOT Waffles, Eggs,Meat,Milk,Cereals,Juices,, *Pets allowed in Smoking rooms Only*. Cathedral ceilings and a large fireplace are an inviting change to a new conference room of 825 square feet of meeting space. We offer Standard Rooms,Two Room Suites,Suites with Hot Tubs,so whether you are on business or travelling with family, or want to spend a special night out with your partner, ... more   less 

Additional Information about BEST WESTERN Cantebury Inn & Suites

Address: 704 1st Avenue, Coralville, IA 52241
Region: United States > Iowa > Coralville
Price Range: ₹ 4,563 - ₹ 8,119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cantebury Inn & Suites 2.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com and Travelocity so you can book your BEST WESTERN Cantebury Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Cantebury Hotel Coralville
Best Western Cantebury Inn And Suites
Best Western Coralville
Coralville Best Western
BEST WESTERN Cantebury Inn & Suites Coralville, Iowa
Hotel Style:
#5 Business Hotel in Coralville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cantebury Inn & Suites staff and other travellers.
3 questions
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12 days ago
Clinton, Iowa
28 days ago
Council Bluffs, Iowa

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Questions? Get answers from BEST WESTERN Cantebury Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not organized. They just opened doors to rooms without knocking until they found empty ones for us.”
 of 5 bubbles 485kimberlyp, 17 Jan 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles thomas5917, 7 Nov 2016 | Read review
“Make sure you are placed as far away from gutted rooms as possible”
 of 5 bubbles Merwp, 1 Nov 2016 | Read review
“Some rooms, like 146, have direct access to the pool.”
 of 5 bubbles Morris-Madison, 31 Oct 2016 | Read review
“Skip the LOFT. It's awful!”
 of 5 bubbles stevent553, 16 Oct 2016 | Read review
5 of 5